Product Manager, Patient Engagement

2 weeks ago

Toronto, Canada WELL Health Technologies Corp Full time

**Entity**: OceanMD

**Position**: Product Manager, Patient Engagement

**Type**: Full Time / Permanent

**Location**: Toronto, ON

**About OceanMD**: OceanMD (Formerly Cognisant MD) is Canada’s leading provider of integrated solutions designed to connect patients, providers, and healthcare systems through the secure exchange of healthcare data. As a cloud-based platform, Ocean integrates with over 25 clinical information systems and repositories using open, standards-based APIs and a library of thousands of clinical and administrative forms.
- Ocean’s full suite of EMR-integrated patient engagement solutions, from online booking to patient messages, and check-in kiosks, is reducing the burden on providers and clinic staff, while empowering patients to access their own health data. The same platform is giving clinicians a way to easily send eReferrals and eConsults through the Ocean Provider Network, improving overall system efficiency and reducing wait times.
- By connecting disconnected systems, replacing paper forms and faxes, and giving patients ways to connect with clinicians online, OceanMD is providing the foundation for digitally enabled healthcare across Canada. OceanMD (Formerly Cognisant MD) is a part of WELL Health Technologies.

**Position Summary**: Join us as we change healthcare for the better. Reporting to the Vice-President, Product & Interoperability, we are looking for a Product Manager, Patient Engagement. You will work in close partnership with leadership to drive the product design, development, and delivery strategy for our suite of provider-to-patient communication tools, such as Online Booking, Patient Messages, and Patient Reminders. This is a hybrid work opportunity with the requirement to be in the office three days per week.

**What you will be doing**:

- Strategic execution: Execute the Patient Engagement product plan and ensure its alignment with the overall business strategy. Define, prioritize, translate, and oversee new features and enhancements across multiple products to maximize customer success and achieve corporate goals.
- Leadership accountability: Collaborate with multiple stakeholders to gain and share insights into the needs of the industry and customers. Manage the product release cycle and interact with a wide range of business and practice leaders to ensure successful and on-schedule launches.
- Manage the product lifecycle: Assess the problems our current and potential customers need to solve and how we can meet those needs through new features and functionality. Drive initiatives and present new product concepts that incorporate intuitiveness, ease-of-use, and accessibility into the user interaction and user experience of our Patient Engagement tools.

**You have**:

- Strong skills across the product implementation lifecycle, including managing multiple products, requirements gathering, UI/UX, user story writing, UAT, and knowledge transfer.
- Comfortable communicating with Sales and Engineering teams.
- Proven experience leading the development of a SaaS product in an agile environment, collaborating with engineering, customer success, support, sales, and marketing colleagues.
- Experience in healthcare or health tech (not mandatory).
- Effective and flexible communication skills, exceptional stakeholder management skills, and comfortable working with in-person and remote teams.
- Critical thinker, problem solver, continuously pursuing knowledge, inspired by a fast-paced environment, and passionate about WELL's purpose.

**WELL Culture and Commitment to Diversity**:WELL, is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, reflecting the company’s commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’ ESG strategy pillar.

WELL has been independently certified as a **Great Place to Work® by Great Place to Work Institute® Canada**, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’ ESG strategy pillar.

  • National Lead, Patient Engagement

    6 days ago

    Toronto, Canada Takeda Pharmaceutical Full time

    With around 30,000 people working in approximately 70 countries we are a truly global partner for better health. Takeda is dedicated to pharmaceutical innovation and tackling diseases for which there is currently no cure. We are expanding continuously into new fields of treatment and therapy. By always putting people first, we empower employees so everyone...

  • Manager Research Quality Patient Engagement

    Found in: beBee jobs CA - 2 weeks ago

    Toronto, Ontario, Canada St Michael's hospital Full time

    Manager Research Quality Patient Engagement & Registries (Job ID: 4294)The Applied Health Research Centre (AHRC) is an Academic Research Organization (ARO) within Unity Health Toronto, a network of three hospitals based in Toronto, with expertise in clinical study design, study coordination, and biostatistics. The AHRC has experience managing more than 200...

  • External Engagement Manager

    3 days ago

    Toronto, Canada Lilly Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our...

  • Manager Research Quality Patient Engagement

    Found in: beBee S CA - 2 weeks ago

    Toronto, Canada St Michael's hospital Full time

    Manager Research Quality Patient Engagement & Registries (Job ID: 4294)The Applied Health Research Centre (AHRC) is an Academic Research Organization (ARO) within Unity Health Toronto, a network of three hospitals based in Toronto, with expertise in clinical study design, study coordination, and biostatistics. The AHRC has experience managing more than 200...

  • Stakeholder Engagement Manager

    Found in: Talent CA 2A C2 - 2 weeks ago

    Toronto, Canada Celltrion Healthcare Canada Limited Full time

    1. POSITION SUMMARYThe Stakeholder Engagement Manager is an important position within Celltrion Healthcare in Canada (CTHC). The results-driven candidate will create and foster relationships with external stakeholders involved in delivery patient care beyond the prescriber. Targeting Specialty Pharmacies, Preferred Pharmacy Networks, Retail Pharmacy both...

  • Stakeholder Engagement Manager

    Found in: Appcast CA A2 P - 1 week ago

    Toronto, Canada Celltrion Healthcare Canada Limited Full time

    1. POSITION SUMMARYThe Stakeholder Engagement Manager is an important position within Celltrion Healthcare in Canada (CTHC). The results-driven candidate will create and foster relationships with external stakeholders involved in delivery patient care beyond the prescriber. Targeting Specialty Pharmacies, Preferred Pharmacy Networks, Retail Pharmacy both...

  • Stakeholder Engagement Manager

    Found in: Whatjobs CA C2 - 2 weeks ago

    Toronto, Canada Celltrion Healthcare Canada Limited Full time

    1. POSITION SUMMARY The Stakeholder Engagement Manager is an important position within Celltrion Healthcare in Canada (CTHC). The results-driven candidate will create and foster relationships with external stakeholders involved in delivery patient care beyond the prescriber. Targeting Specialty Pharmacies, Preferred Pharmacy Networks, Retail Pharmacy both...

  • Stakeholder Engagement Manager

    Found in: Appcast CA C2 Glassdoor - 1 week ago

    Toronto, Canada Celltrion Healthcare Canada Limited Full time

    1. POSITION SUMMARYThe Stakeholder Engagement Manager is an important position within Celltrion Healthcare in Canada (CTHC). The results-driven candidate will create and foster relationships with external stakeholders involved in delivery patient care beyond the prescriber. Targeting Specialty Pharmacies, Preferred Pharmacy Networks, Retail Pharmacy both...

  • Stakeholder Engagement Manager

    Found in: Jooble CA O C2 - 2 weeks ago

    Toronto, ON, Canada EightSix Network Inc Full time

    The Stakeholder Engagement Manager is an important position within Celltrion Healthcare in Canada (CTHC). The results-driven candidate will create and foster relationships with external stakeholders involved in delivery patient care beyond the prescriber. Targeting Specialty Pharmacies, Preferred Pharmacy Networks, Retail Pharmacy both Independent and chain...

  • Project Manager

    2 days ago

    Toronto, Canada Unity Health Toronto Full time

    Unity Health Toronto is embarking on a multi-year digital, clinical transformation project to implement a new electronic patient record solution across all sites. The Electronic Patient Record (EPR) project is a pillar of enabling exemplary patient experience and quality of care and therefore see this not as an information technology initiative, but as one...

  • Manager, Patient Services

    2 days ago

    Toronto, Canada Home and Community Care Support Services Full time

    **Job Description**: **CLASSIFICATION**: Manager, Patient Services **CATEGORY**: Temporary Full-time (Approximate 6-12 month duration) **DEPARTMENT**: Patient Services **RESPONSIBLE TO**: Director, Patient Services **SCHEDULING**:Days with occasional evening and weekend work **POSITION OUTLINE**: *** - Reporting to the Director, Patient Services, this...

  • Product Manager, Sportsbook Engagement

    Found in: Talent CA C2 - 2 weeks ago

    Toronto, Canada theScore Full time

    theScore is looking for a Product Manager with demonstrated success in consumer products to join the Sportsbook Engagement team. As an enthusiastic and entrepreneurial product leader, you will manage, innovate, and execute on product initiatives that focus on the sports betting experience in both ESPN BET and theScore BET. The Product Manager will...

  • Product Manager

    3 days ago

    Toronto, Canada Hypercare Inc. Full time

    **Background** Hypercare is a mobile and web communication and collaboration platform for healthcare professionals to help alleviate time-wasting frustrations that clinicians face on a daily basis. The solution allows for real-time scheduling, on-call management and secure messaging on any device - all designed to help seamlessly improve workflow...

  • Product Manager, Sportsbook Engagement

    Found in: beBee jobs CA - 2 weeks ago

    Toronto, Ontario, Canada theScore Full time

    theScore, a wholly-owned subsidiary of PENN Entertainment , empowers millions of sports fans through its digital media and sports betting products. Its media app 'theScore' is one of the most popular in North America, delivering fans highly personalized live scores, news, stats, and betting information from their favorite teams, leagues, and players....

  • Product Manager

    6 days ago

    Toronto, Canada St. Michael's Hospital Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...

  • Virtual Engagement Associate

    3 days ago

    Toronto, Canada Ashfield Engage Full time

    Virtual Engagement Associate Do you have what it takes to break into the Pharmaceutical industry? Ashfield is looking for an energetic customer and patient centric individual who will meet service targets on a monthly basis by delivering key messages and building relationships with various healthcare professionals via the phone and/or digital platforms....

  • Product Manager, Sportsbook Engagement

    Found in: beBee S CA - 2 weeks ago

    Toronto, Canada theScore Full time

    theScore, a wholly-owned subsidiary of PENN Entertainment , empowers millions of sports fans through its digital media and sports betting products. Its media app 'theScore' is one of the most popular in North America, delivering fans highly personalized live scores, news, stats, and betting information from their favorite teams, leagues, and players....

  • Patient Care Manager

    2 days ago

    Toronto, Canada Sinai Health Full time

    Mount Sinai Hospital, part of Sinai Health System, is as an internationally recognized acute care academic health sciences centre affiliated with the University of Toronto that is dedicated to delivering the best medicine and best patient experience. It is focused on excellence in patient and family-centred care, innovative education and leading-edge...

  • Production Engagement Lead

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada Publicis Health Full time

    Job Description We have identified an opportunity for a Production Engagement Lead to join us in a vital client facing position, managing and continuously building a Pharma brand and category partnership. The role will report into the Regional Business/Production Lead and work together with regional service layer, onsite teams and...

  • Product Manager, Sportsbook Engagement

    2 weeks ago

    Old Toronto, Canada Score Media and Gaming Inc. Full time

    theScore is looking for a Product Manager with demonstrated success in consumer products to join the Sportsbook Engagement team. As an enthusiastic and entrepreneurial product leader, you will manage, innovate, and execute on product initiatives that focus on the sports betting experience in both ESPN BET and theScore BET. The Product Manager will have a...