Director, Implementation
6 months ago
**ADP is hiring a DIRECTOR, IMPLEMENTATION (bilingual) for its Montreal Office.**
**ABOUT ADP**
We are a global HR service leader serving over 1,000,000 clients in 140 countries and providing a home to more than 63,000 associates worldwide. ADP has the experience and scale to customize human resources solutions for businesses of all sizes - from small business to global enterprise - across all industries. From hire to retire, we reimagine and design what it means to work, and doing so in profound ways. We are always creating with people in mind. Starting with our own. In Canada, the company has more than 1,800 associates dedicated to providing a level of personalized attention and expertise that no in-house software package or systems vendor can match. With a client base of more than 50,000 organizations across Canada, ADP pays one in five Canadians in the private sector. Headquartered in Toronto, ADP Canada also has offices in Halifax, Montreal, Calgary, and Vancouver.
We pride ourselves on offering a stable work environment, an inclusive and welcoming community and unlimited career growth opportunities through our multiple learning and development programs, tuition reimbursement and NPI paid certification and membership. As an HCM leader, not only do we focus on work-life balance and flexibility, but also on providing financial wellness programs topped by group RRSP plans with company match. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
**MORE THAN A WORKPLACE**
**YOUR ROLE**
***
As a **Director of Implementation, **you will lead our National Implementation teams by focusing on the successful implementation of new payroll, human resource or Time and Labour Management (TLM) clients as well as the conversion of existing clients. You will be responsible for directing the process and monitoring metrics for successful implementation as defined by ADP’s Quality Implementation standards, productivity and performance measurements and budget goals. This director works collaboratively with other functional units and removes roadblocks to successfully implement and maintain quality for our clients.
**What you’ll do**:
***
- **Provide strategic leadership**, direction and support to the implementation team to ensure we are meeting key performance indicators for Starts, Client Satisfaction, No Starts and time to start.
- **Be an agent of change**. Continually evaluate and enhance processes and tools across the team. Drive innovative changes resulting in sustained performance improvements and client experience.
- **Foster and enhance relationships** with key stakeholders across the business.
- **Provide operational leadership** for the Implementation team, including day to day business direction to regional offices.
- **Report to the business** on the performance of the Implementation team against key performance indicators, including the development and execution of specific action plans for improvement.
- **Analyze the client’s Payroll and/or Human Resource requirements** and recommend sustainable solutions that will meet their needs and provide the client with the value required to offset or exceed their investment.
- **Interpret and analyze information** at a client level, distill the information and present the information or recommended solution in a format meaningful to the Senior Executive level.
**what’s required**:
**Education**
***
- University Graduate or Professional Certificate with related experience
**TO SUCCEED IN THIS ROLE**:
- Prior experience in on boarding clients into Software as a Service environment, preferably in a payroll or HR Service environment. Minimum 10 years in a management/leadership position.
- Experience in leading a team to consistently deliver results in a high volume and dynamic environment.
- Proven ability to establish and maintain effective, constructive relationships with internal and external clients.
- Advanced technical knowledge related to Payroll, Human Resources and TLM market areas.
- Advanced knowledge of MS Word, Excel, PowerPoint, and MS Project.
- Advanced knowledge of the Payroll and Human Resources industries.
- Advanced understanding of the impact and implications of political, social, economic, technological and competitive trends on client organizations.
- In-depth knowledge of implementation processes, procedures and project management methodologies
- Competent knowledge of ADP products and mainframe.
- Must have extensive experience leading large, diverse teams within a B2B environment.
- Proven leadership of transformational change, delivering measurable results.
- Demonstrated capability to lead quality-focused initiatives and drive organizational excellence (e.g., Six Sigma).
- Demonstrated ability to lead and instill a results-oriented culture through process re-engineering.
- Proven track record in team building and leader
-
Director, Implementation
6 months ago
Montréal, Canada ADP Full time**ADP is hiring a DIRECTOR, IMPLEMENTATION (bilingual) for its Montreal Office.** **ABOUT ADP** We are a global HR service leader serving over 1,000,000 clients in 140 countries and providing a home to more than 63,000 associates worldwide. ADP has the experience and scale to customize human resources solutions for businesses of all sizes - from small...
-
Director, Implementation
6 months ago
Montréal, Canada ADP Full time**ABOUT ADP** Automatic Data Processing, Inc. (Nasdaq: ADP), with about $10 billion in revenues and about 570,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging over 60 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source. ADP's...
-
Global Director, Implementation
6 months ago
Montréal, Canada Lightspeed Commerce Full time**Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a Global Director, Customer Implementation (Retail), to oversee the successful implementation, expansion and upgrade of Lightspeed customers from SMB's, to Enterprise level. The global...
-
Implementation Analyst
3 months ago
Montréal, QC, Canada Cosmetic Physician Partners Full timeCosmetic Physician Partners is a premier network of top physicians, plastic surgeons, dermatologists, and med spa owners across the U.S., all united by a people-first culture. Over the past decade, CPP has consistently achieved double-digit growth by partnering with the best clinics in the industry, offering world-class training for providers and staff, and...
-
Director, Sbs HR Tech Implementation
4 weeks ago
Montréal, QC, Canada ADP Full time**ADP is hiring a **Director, SBS HR Tech Implementation** - Are you looking to grow your career in an agile, dynamicenvironment with plenty of opportunities to progress? - Do you want to continuously learn through ongoing training, development, and mentorship opportunities? - Are you looking to be yourself in a culture that values equity, inclusion, and...
-
Systems Implementation Specialist
6 months ago
Montréal, Canada Vision Group Full timeSee if you are our next: **SYSTEMS IMPLEMENTATION SPECIALIST** Working at Vision Group's head office is working for the North American leader in vision correction. It means being able to concretely contribute to the development of the company and support more than 12 brands and more than 70 clinics across Canada and the United States. It's about having the...
-
Director of It
6 months ago
Montréal, Canada Cosmetic Physician Partners Full time**Job Title**: Director of Information Technology (IT) **Location**:Montreal, QC, Canada **Job Type**:Full-Time, Permanent **Salary**: Commensurate with experience Cosmetic Physician Partners (CPP) is a leading medical aesthetics platform with over 30 clinics across 19 states. With a proven track record having successfully built and sold a similar...
-
Account Director
6 months ago
Montréal, Canada Salesfloor Full time**Who We Are**: **What You'll Be Doing**: Account Directors at Salesfloor are at the center of value creation for Customers. Account Directors provide the expertise needed for customers to maximize their ROI from using Salesfloor. Account Directors are an important competitive advantage that helps to differentiate the experience Salesfloor offers to its...
-
Audio Director
6 months ago
Montréal, Canada Ubisoft Full timeAs the Audio Director at Ubisoft Montréal, you will ensure the quality of the audio content and its integration as a gameplay element. You will also supervise audio production and make certain that it is in keeping with the game vision. **What you'll do**: - Establish and document the technical and artistic audio charter based on the creative direction...
-
Managing Director
6 months ago
Montréal, Canada Aspire Software Full time**Aspire Software is looking to hire a Managing Director (MD) **tooperate one of our Software businesses and potentially a portfolio of software businesses in Quebec, Canada. This position provides critical operational leadership to a company and potentially a portfolio of companies within a growing software vertical. As leader and manager of a Business...
-
Talent Acquisition Director
2 days ago
Montréal, Canada GardaWorld Full time**Are you an expert in recruitment and looking for new challenges? Do you want to leverage your experience as a team manager while participating in the development of strategies and best practices for recruitment?** GardaWorld is currently looking for a **Talent Acquisition Director** to join its team responsible for hiring security guards within its...
-
Camp Director
7 months ago
Montréal, Canada Laurus Summer Camp Full time**Camp Director** **Overview** We are seeking a highly organized and skilled individual to join our team as the Camp Director. In this role, you will be responsible for overseeing all aspects of our camp services with a primary focus on high quality programs and execution. Your role will encompass leadership development, creation of programming and...
-
Director of Information and Communication
6 months ago
Montréal, Canada LCI Education Full timeAs the Director of Information and Communication Technology, the primary role is to lead and oversee initiatives related to IT and communications infrastructure within the organization. This includes managing technical teams, developing IT strategies, and implementing technology solutions to support business goals. In addition, the Director is responsible...
-
Director of Sourcing/manufacturing
6 months ago
Montréal, Canada Meubles Foliot - Foliot Furniture Full time**DIRECTOR OF SOURCING/MANUFACTURING** **WHO ARE WE?** Meubles Foliot is a dynamic and prosperous company in the furniture industry in North America. The company's mission is to design and manufacture high-quality furniture while creating a harmonious environment for its customers, employees, and local communities. Founded on strong values, the company is...
-
Client Director
6 months ago
Montréal, Canada Open Text Corporation Full time**Client Director**: - Req id: 40715- Montreal, Quebec, CA**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex...
-
Regional Director
6 months ago
Montréal, Canada Cogir Full timeWe are Cogir Immobilier, a creative and essential company in the real estate sector for 25 years. Humans are at the heart of our mission to “Make sense of real estate”. We find them at the base of our culture and we make them our priority. With us, humans are present in everything: they are a colleague, a client, a partner, a relationship and above all,...
-
Director of Procurement
6 months ago
Montréal, Canada Medisca Pharmaceutique Inc Full timeMedisca is a global corporation with locations throughout North America, Australia, and Europe, that contributes to healthcare by leveraging strong partnerships that deliver customized solutions with an unwavering commitment to quality and innovation. Backed by 30+ years and a strong foundation in pharmaceutical compounding, Medisca is a business-to-business...
-
Director, Brand
6 months ago
Montréal, Canada GardaWorld Full time**Director, Brand** Based in Montreal - Ville St-Laurent Reporting to the Senior Director, Global Communications **Overview**: Are you a visionary brand leader who likes to build brands and develop the infrastructure, processes and tools to govern them? Do you have a proven track record in high-growth environments? The Director, Brand at GardaWorld plays...
-
Regional Director
6 months ago
Montréal, Canada Cogir Full timeWe are Cogir Immobilier, a creative and essential company in the real estate sector for 25 years. Humans are at the heart of our mission to “Give meaning to real estate”. We find them at the base of our culture and we make them our priority. With us, humans are present in everything: they are a colleague, a client, a partner, a relationship and above...
-
UX Director
6 months ago
Montréal, Canada CTConsultants Full time**CTC007620 - UX Director**: **Secteur industriel: Bancaire/Banking**: **Type d'emploi: Contract**: **Durée: One year**: **Mode de travail: Mixed**: **Description**: - Work Location: Toronto preferably but can also be Montreal. - Duration:? 1 year - Bilingualism: French is not mandatory, English is mandatory. - Remote work? Hybrid, 1-2 / week in Toronto or...