Director, Implementation

2 days ago

Montréal, Canada ADP Full time

**ADP is hiring a DIRECTOR, IMPLEMENTATION (bilingual) for its Montreal Office.**

**ABOUT ADP**

We are a global HR service leader serving over 1,000,000 clients in 140 countries and providing a home to more than 63,000 associates worldwide. ADP has the experience and scale to customize human resources solutions for businesses of all sizes - from small business to global enterprise - across all industries. From hire to retire, we reimagine and design what it means to work, and doing so in profound ways. We are always creating with people in mind. Starting with our own. In Canada, the company has more than 1,800 associates dedicated to providing a level of personalized attention and expertise that no in-house software package or systems vendor can match. With a client base of more than 50,000 organizations across Canada, ADP pays one in five Canadians in the private sector. Headquartered in Toronto, ADP Canada also has offices in Halifax, Montreal, Calgary, and Vancouver.

We pride ourselves on offering a stable work environment, an inclusive and welcoming community and unlimited career growth opportunities through our multiple learning and development programs, tuition reimbursement and NPI paid certification and membership. As an HCM leader, not only do we focus on work-life balance and flexibility, but also on providing financial wellness programs topped by group RRSP plans with company match. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

**MORE THAN A WORKPLACE**

**YOUR ROLE**

***

As a **Director of Implementation, **you will lead our National Implementation teams by focusing on the successful implementation of new payroll, human resource or Time and Labour Management (TLM) clients as well as the conversion of existing clients. You will be responsible for directing the process and monitoring metrics for successful implementation as defined by ADP’s Quality Implementation standards, productivity and performance measurements and budget goals. This director works collaboratively with other functional units and removes roadblocks to successfully implement and maintain quality for our clients.

**What you’ll do**:
***
- **Provide strategic leadership**, direction and support to the implementation team to ensure we are meeting key performance indicators for Starts, Client Satisfaction, No Starts and time to start.
- **Be an agent of change**. Continually evaluate and enhance processes and tools across the team. Drive innovative changes resulting in sustained performance improvements and client experience.
- **Foster and enhance relationships** with key stakeholders across the business.
- **Provide operational leadership** for the Implementation team, including day to day business direction to regional offices.
- **Report to the business** on the performance of the Implementation team against key performance indicators, including the development and execution of specific action plans for improvement.
- **Analyze the client’s Payroll and/or Human Resource requirements** and recommend sustainable solutions that will meet their needs and provide the client with the value required to offset or exceed their investment.
- **Interpret and analyze information** at a client level, distill the information and present the information or recommended solution in a format meaningful to the Senior Executive level.

**what’s required**:
**Education**

***
- University Graduate or Professional Certificate with related experience

**TO SUCCEED IN THIS ROLE**:

- Prior experience in on boarding clients into Software as a Service environment, preferably in a payroll or HR Service environment. Minimum 10 years in a management/leadership position.
- Experience in leading a team to consistently deliver results in a high volume and dynamic environment.
- Proven ability to establish and maintain effective, constructive relationships with internal and external clients.
- Advanced technical knowledge related to Payroll, Human Resources and TLM market areas.
- Advanced knowledge of MS Word, Excel, PowerPoint, and MS Project.
- Advanced knowledge of the Payroll and Human Resources industries.
- Advanced understanding of the impact and implications of political, social, economic, technological and competitive trends on client organizations.
- In-depth knowledge of implementation processes, procedures and project management methodologies
- Competent knowledge of ADP products and mainframe.
- Must have extensive experience leading large, diverse teams within a B2B environment.
- Proven leadership of transformational change, delivering measurable results.
- Demonstrated capability to lead quality-focused initiatives and drive organizational excellence (e.g., Six Sigma).
- Demonstrated ability to lead and instill a results-oriented culture through process re-engineering.
- Proven track record in team building and leader

  • Director, Implementation

    2 days ago

    Montréal, Canada ADP Full time

    **ABOUT ADP** Automatic Data Processing, Inc. (Nasdaq: ADP), with about $10 billion in revenues and about 570,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging over 60 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source. ADP's...

  • Director, Sbs HR Tech Implementation

    5 days ago

    Montréal, QC, Canada ADP Full time

    **ADP is hiring a **Director, SBS HR Tech Implementation** - Are you looking to grow your career in an agile, dynamicenvironment with plenty of opportunities to progress? - Do you want to continuously learn through ongoing training, development, and mentorship opportunities? - Are you looking to be yourself in a culture that values equity, inclusion, and...

  • Implementation Manager

    2 hours ago

    Montréal, Canada Manulife Full time

    **_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....

  • Director, Implementation PMO

    7 days ago

    Montréal, Canada ADP Full time

    **ADP is hiring a Director, Implementation PMO** - Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? - Do you want to continuously learn through ongoing training, development, and mentorship opportunities? - Are you looking to be yourself in a culture that values equity, inclusion, and belonging...

  • ASSISTANT DIRECTOR Parks Operations

    2 weeks ago

    Montréal, Canada Administration régionale Kativik (ARK) Full time

    The Kativik Regional Government (KRG), a supra-municipal body with jurisdiction over the territory located north of the 55th parallel, is now looking for a self-motivated and dynamic individual interested in joining the KRG to work in the capacity of:ASSISTANT DIRECTOR Parks Operations(Term with possibility of permanency – Full-time)Under the supervision...

  • Director of Corporate Services

    4 weeks ago

    Montréal, Canada Village Grace - Les Communautés de retraités Massawippi Full time

    Director of Corporate Services Location: Sherbrooke, QC Employment Type: Full-Time Application Deadline: February 28th, 2025 About Us: Grace Village is a renowned residential center for seniors, dedicated to providing compassionate and high-quality care. We are seeking a Director of Corporate Services to lead and oversee our financial, administrative, IT,...

  • Director of Sourcing/manufacturing

    22 hours ago

    Montréal, Canada Meubles Foliot - Foliot Furniture Full time

    **DIRECTOR OF SOURCING/MANUFACTURING** **WHO ARE WE?** Meubles Foliot is a dynamic and prosperous company in the furniture industry in North America. The company's mission is to design and manufacture high-quality furniture while creating a harmonious environment for its customers, employees, and local communities. Founded on strong values, the company is...

  • Director, Film

    1 week ago

    Montréal, Canada SOCAN - Society of Composers, Authors and Music Publishers of Canada Full time

    We’re Hiring! Director, Film & TV Montreal, QC Full-Time Hybrid WHO WE ARE SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents more than 180,000 songwriters, composers, and music publishers. Through licensing,...

  • Director - Corporate Purchasing

    4 weeks ago

    Montréal, Canada EXFO inc Full time

    Director - Corporate Purchasing Main locations: Quebec, Quebec, CA Ville Saint-Laurent, Quebec, CA Job Type: Full-time Workplace type: Hybrid Offer number: 4781 EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyper-scalers and leaders in the...

  • Director of Corporate Services

    3 weeks ago

    Montréal, Canada Village Grace - Les Communautés de retraités Massawippi Full time

    Director of Corporate ServicesLocation: Sherbrooke, QCEmployment Type: Full-TimeApplication Deadline: February 28th, 2025About Us:Grace Village is a renowned residential center for seniors, dedicated to providing compassionate and high-quality care. We are seeking a Director of Corporate Services to lead and oversee our financial, administrative, IT,...

  • Client Director

    23 hours ago

    Montréal, Canada Open Text Corporation Full time

    **Client Director**: - Req id: 40715- Montreal, Quebec, CA**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex...

  • Team Lead

    4 weeks ago

    Montréal, Canada CGI Full time

    Team Lead - HCM Implementation and Support CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. As part of a dynamic team, you will contribute to the success of local businesses! We are proud of our privileged relationships with clients, and their satisfaction rate is very...

  • Director of Corporate Services

    3 weeks ago

    Montréal, Canada Village Grace - Les Communautés de retraités Massawippi Full time

    Director of Corporate Services Location: Sherbrooke, QCEmployment Type: Full-TimeApplication Deadline: February 28th, 2025 About Us:Grace Village is a renowned residential center for seniors, dedicated to providing compassionate and high-quality care. We are seeking a Director of Corporate Services to lead and oversee our financial, administrative, IT,...

  • Director, Entreprise Onboarding and Enrolment

    1 week ago

    Montréal, Canada Green Shield Full time

    **WHO WE ARE** When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he...

  • Director

    2 hours ago

    Montréal, Canada Desjardins Full time

    As Director, your role involves using your in-depth knowledge of the sector to manage all large-scale sales and operations activities or a major support sub-function offering specialized services to all of Desjardins Group. You are responsible for administrating your unit’s service offer, developing and implementing its business plan, and overseeing...

  • Director - Corporate Purchasing

    3 weeks ago

    Montréal, Canada EXFO inc Full time

    Director - Corporate Purchasing Main locations: Quebec, Quebec, CA Ville Saint-Laurent, Quebec, CAJob Type: Full-time Workplace type: Hybrid Offer number: 4781 EXFO develops smarter test, monitoring and analytics solutions for the global communications...

  • Director - Corporate Purchasing

    3 weeks ago

    Montréal, Canada EXFO inc Full time

    Director - Corporate Purchasing Main locations: Quebec, Quebec, CA Ville Saint-Laurent, Quebec, CAJob Type: Full-time Workplace type: Hybrid Offer number: 4781 EXFO develops smarter test, monitoring and analytics solutions for the global communications...

  • DIRECTOR, TRANSPORTATION DEPARTMENT

    2 weeks ago

    Montréal, Canada Administration régionale Kativik (ARK) Full time

    The Kativik Regional Government (KRG) is a supra-municipal organization with jurisdiction over the territory of Québec located north of the 55th parallel. The KRG is currently seeking to recruit a professional candidate with strong leadership skills to work in Kuujjuaq, in the capacity of:DIRECTOR, TRANSPORTATION DEPARTMENT(Permanent– Full-time)Reporting...

  • Program Director

    2 hours ago

    Montréal, Canada CMC Électronique Full time

    CMC Electronics (CMC) has earned an international reputation for innovation and excellence in the design, manufacturing and support of electronic products for the aviation markets. CMC is focused on delivering innovative cockpit and avionics system integration solutions to commercial and military customers worldwide. Its principal facilities are located in...

  • Director, Learning

    6 days ago

    Montréal, Canada ClinicalMind Full time

    New opportunity! ClinicalMind is a full-service Medical Communications Company with extensive experience in specialty therapeutic areas. We offer unique, cutting-edge live and digital initiatives designed to integrate, support, and enhance our client objectives and drive additional engagement with key customers. ClinicalMind’s talented team defines our...