Base Area Operations Day Assistant Manager

1 week ago

Whistler, Canada Whistler Blackcomb Full time

**Create Your Experience of a Lifetime**

Come work and play in the mountains Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

**Job Benefits**
- Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- RSP Options (after 12 months or 2000 cumulative hours of service)
- Employee Assistance Program
- Excellent training and professional development
- Referral Program

Full Time roles are eligible for the above, plus:

- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans

**Job Summary**:
The Base Area Operations (BAO) Day Assistant Manager role will oversee all aspects of the departmental functions and employees, including cleaning, roads and parking and snow removal.

The BAO Assistant Managers report directly to the department General Manager.

**Job Specifications**:

- Location: Whistler, BC, Canada
- Expected Pay Range: $52,000 - $65,000
- Shift & Schedule Availability: Full Time / Year Round
- Skill Level: Advanced
- Housing: May Be Available

**Responsibilities**:

- Directly supervise the BAO Day shifts (6am-5:30pm) which includes: scheduling of staff, orientation and training, progressive discipline, long and short term planning of operation, maintenance of tools and equipment, executing daily meetings.
- Familiarity with all aspects of the parking and cleaning operation including the operational budget.
- Conduct interviews and hiring as needed.
- Work effectively with other department’s mountain-wide as part of a large and diverse team.
- Actively solicit feedback from internal/external guests via Q&A and/or survey’s
- Report on our Internal Guest Survey and to implement changes in services provided as needed with manager’s assistance and direction.
- Understand operational procedures and maintenance and parts for all janitorial equipment.
- Assist with successful organization of waste/recycling depots and bear-proof bins.
- Set an excellent example and strive to improve safety, service and job satisfaction.
- Ensure adherence to all operational and safety procedures, resulting in safe and efficient operation of vehicles and other equipment and providing a safe environment for guests and staff.
- Showcase strong conflict resolution skills and other leadership qualities.
- Show initiative in handling routine matters and quick, thoughtful judgment in emergency situations.
- Other duties as assigned

**Job Qualifications**:

- Demonstrate our core values: Serve Others, Do Right, Drive Value, Do Good, Be Safe, Be Inclusive and Have Fun.
- A strong knowledge of Microsoft Office platforms required.
- Exceptional organizational skills and ability to work under pressure. A keen eye for detail required.
- Problem solver, self-motivated/self-directed. The ability to work both independently and part of a team.
- Strong communication skills.
- Required to complete a satisfactory criminal record check.
- Operating a vehicle is an essential function of this position and will require the applicant to meet the minimum requirements of the WB Driver’s Standards Policy - Valid BC driver’s license and clean abstract.

**Preferred**:

- Post-secondary education an asset.
- Proven leadership skills, planning, ability and vision.
- Previous cleaning experience and employment a strong asset.
- First Aid trained an asset.
- Mental Health First Aid trained an asset.
- Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law._
- Requisition ID 506117_
- Reference Date: 11/21/2024_
- Job Code Function: customString7_

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