Assistant Housekeeping Manager

6 months ago

Whistler, Canada Blackstone Mountain Lodge Full time

The Assistant Housekeeping Manager is responsible for assisting in the management of all aspects of the Housekeeping Department. The Assistant Manager is an ambassador for the brand, providing leadership, direction, and guidance to the entire team, ensuring the delivery of the highest level of cleanliness while managing costs.

**Job Duties and Responsibilities**:

- Ensures efficient and effective performance of the housekeeping department.
- Oversees the room attendants including dealing with personnel issues, staffing concerns, and any other area of housekeeping as required.
- Communicates effectively with other departments.
- Inputs guestroom information into computer system.
- Prepares scheduling and payroll for the team in absence of the Manager.
- Prepare daily room assignments and key distribution to room attendants.
- Oversee laundry operations if on site.
- Daily room inspections.
- Communicate with Front Desk with status of rooms, checkouts, and stay-overs.
- Assist with cleaning rooms as needed.
- Conduct performance management and reviews as required.
- Monitor staff shared accommodation with monthly inspections to ensure cleanliness is up to standard and there are no maintenance concerns.
- Participate in H&S committee meetings.
- Conduct departmental meetings to share important information regarding guests, H&S etc.

**Prerequisites**:
**Education**:
A post secondary education in hotel management is an asset. Must have excellent verbal, written and computer system skills.

**Experience**:
Must have a minimum of 2+ years of experience as a Housekeeping Supervisor and Housekeeper. Preference given for luxury resort and international experience.

**Benefits & Perks**:

- We offer competitive wages based on experience.
- We have a comprehensive group medical plan at the beginning of employment.
- Discounts at all sister properties, in Canmore, Calgary, and Whistler.
- Referral bonus where you can earn up to $500 per referral.
- Wellness program.

Clique Hotels & Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

**Benefits**:

- Commuter benefits
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- Day shift

Ability to commute/relocate:

- Whistler, BC V8E 1E2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Housekeeping Supervisory: 2 years (required)
- Room Attendant: 1 year (required)

Work Location: In person

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