Retail Area Manager

3 months ago

Whistler, Canada Whistler Blackcomb Full time

**Create Your Experience of a Lifetime**

Come work and play in the mountains Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

**Job Benefits**
- Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- RSP Options (after 12 months or 2000 cumulative hours of service)
- Employee Assistance Program
- Excellent training and professional development
- Referral Program

Full Time roles are eligible for the above, plus:

- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans

**JOB SUMMARY**:
Manages all operational functions of a collection of store names, or stores within a geographical location smaller than a region. Oversees store management in attaining maximum profitability and productivity. Implements and maintain company policies for stores within an area. Conducts recruiting, hiring, training, coaching and appraisals of store management positions. Establishes store level expectations and guidelines. Assist store managers in evaluating sales trends and create methods for sales growth. Monitors cash flow and inventory controls. A Level II Area Manager typically oversees 10 or more stores.

**JOB RESPONSIBILITIES**:

- Oversee all store operations in assigned area on a daily basis
- Be a role model and administer company policies and procedures
- Establish store level expectations and guidelines
- Assist the managers in evaluating sales trends and create methods for sales growth
- Monitor inventory control and meet inventory goals
- Communicate any ideas or issues with the Regional Manager
- Recruit, hire, train and maintain a quality core staff
- Manage operational budget striving to achieve and exceed store contribution budget
- Remain current on new industry products and trends; demonstrate knowledge of products
- Conduct performance appraisals and coach staff on a regular basis
- Conduct disciplinary actions as needed
- Enforce and train staff on loss prevention policies and techniques
- Create a rewarding environment; generate a team atmosphere
- Conduct weekly manager meetings to reinforce area, regional, and company goals
- Oversee buyer activity for the region
- Set goals for all team members
- Reward and recognize employees
- Approve all expenditures
- Monitor profit margins and react as needed

**JOB REQUIREMENTS**:
**Required**:

- Bachelor's Degree, or equivalent work experience
- 5 years multi-store management experience in the retail industry
- 5 years of direct supervisory experience
- Proficient in MS Office Products; Excel, Word, Outlook and PowerPoint
- English fluency
- Excellent communications skills both written and verbal
- Self-motivated with the ability to multi-task
- Ability to organize and prioritize multiple tasks in a fast-paced sales environment
- Knowledgeable of customer service and sales techniques
- Organization and planning skills
- Strong operational skills in a customer-service environment
- Team-building skills
- Ability to handle confidential and sensitive information

**Preferred**:

- Retail or Rental store operation/management experience highly preferred
- Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law._
- Requisition ID 504825_
- Reference Date: 09/04/2024_
- Job Code Function: customString7_

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