Clinical Engagement Specialist

6 months ago

Montréal, Canada Transforme Full time

_**Be a Part of Creating life changing Smiles **_We're more than just a dental clinic - we're a place where memories are made and where every patient leaves with a smile that changes their future. If you're passionate about customer care, have an infectious enthusiasm, and believe in going above and beyond to make sure every experience is memorable, then we want to hear from you **No previous experience necessary**

**About Us**: We believe in delivering the highest standard in customer service, and pride ourselves in offering unparalleled patient experiences. We aim to make every patient’s journey to a beautiful smile a story they’d love to tell.

**Role Responsibilities**:

- Provide enthusiastic and patient-centric care, ensuring that every patient feels valued.
- Create and cultivate a fun and engaging atmosphere, turning routine visits into memorable experiences.
- Prepare patients for dental and aligner treatments ensuring their utmost comfort.
- Educate patients about the process, making it an interactive and enlightening experience.
- Assist the dental professionals during aligner and other dental procedures.
- Guide patients on aligner care, maintenance, and best practices.
- Use innovative techniques and state-of-the-art equipment to ensure treatments are efficient and effective.
- Commute with the team to our various clinics
- Maintain cleanliness, organization, and sterility of all equipment and treatment areas.
- Collaborate closely with the team to discuss patient needs, ensuring a holistic approach to care.

**What We're Looking For**:

- Dynamic personality with a flair for making every patient feel special.
- Genuine enthusiasm for creating memorable patient experiences.
- Bilingual english & french
- Passionate about customer care and going the extra mile.
- Loves working with their hands
- Previous experience in dentistry or orthodontics is a plus but not mandatory - it's your passion and attitude we value the most
- Excellent communication skills.
- A keen learner who's always eager to enhance their skills and knowledge.

**Why Join Us?**
We believe in not just treating teeth, but in crafting stories. Here, you'll be a part of a team that is dedicated to making a difference, one smile at a time. We offer competitive compensation, ongoing training, and a chance to be part of something truly special.
- ______________________

**Fais partie de la création de sourires qui changent la vie **On est bien plus qu'une clinique dentaire - on est un endroit où se créent des souvenirs et où chaque patient repart avec un sourire qui transforme son avenir. Si t'as une passion pour le service client, un enthousiasme contagieux, et que tu crois en l'importance de toujours en faire plus pour rendre chaque expérience inoubliable, alors on veut te connaître **Aucune expérience préalable requise.**

**À propos de nous** : On croit en l'excellence du service client et on est fiers d'offrir des expériences patient incomparables. Notre but? Faire en sorte que le trajet de chaque patient vers un sourire magnifique devienne une histoire qu'ils adoreront raconter.

**Responsabilités**:

- Offrir des soins dans un environnement enthousiastes et centrés sur le patient, assurant que chaque personne se sente importante.
- Créer et cultiver une atmosphère amusante et engageante, transformant les visites routinières en expériences mémorables.
- Préparer les patients aux traitements d'aligneurs et dentaire en veillant à leur confort maximal.
- Éduquer les patients sur le processus, rendant l'expérience interactive et instructive.
- Assister les professionnels dentaires pendant les procédures dentaire et d'aligneurs.
- Guider les patients sur les soins, l'entretien et les meilleures pratiques pour les aligneurs.
- Voyage avec l'équipe vers nos différentes cliniques.
- Utiliser des techniques innovantes et du matériel à la pointe de la technologie pour des traitements efficaces.
- Maintenir la propreté, l'organisation et la stérilité de tout l'équipement et des zones de traitement.
- Collaborer étroitement avec l'équipe pour discuter des besoins des patients, assurant une approche holistique des soins.

**Ce qu'on recherche**:

- Une personnalité dynamique qui sait rendre chaque patient spécial.
- Un enthousiasme véritable pour créer des expériences patient mémorables.
- Bilinguisme anglais et français.
- Une expérience préalable en dentisterie ou en orthodontie est un plus, mais pas obligatoire - c'est ta passion et ton attitude qui nous importent le plus
- Excellentes compétences en communication.
- Un apprenant assidu, toujours désireux d'améliorer ses compétences et connaissances.

**Pourquoi nous rejoindre?**

On croit non seulement à traiter les dents, mais à forger des histoires. Ici, tu feras partie d'une équipe dédiée à faire la différence, un sourire à la fois. Nous offrons une rémunération compétitive, une formation continue et une chance de fair

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