Internal Service Advisor

6 months ago


Toronto, Canada Grand Touring Automobiles Full time

Grand Touring Automobiles is seeking to hire an experienced full-time Internal Service Advisor to join our growing team If you have a passion for cars, enjoy working with multiple teams, and are committed to delivering the highest level of customer service, this is the opportunity for you.

**What We Offer**:
Highly competitive compensation structure.

Standard vacation, health, and dental benefits.

World-class training and support to ensure your success and help you achieve your goals.

Opportunities for career advancement within Grand Touring Automobiles.

**Your Day-to-Day**:
Open and follow up on internal work orders.

Consult with technicians regarding repairs/maintenance and provide options to managers, including in-depth information about available aftermarket and OEM part options.

Coordinate sublet work and assist in preparing/monitoring the service loaner fleet.

Work with the parts department to determine part availability and schedule future appointments.

Advise managers about warranty protections and potential cost savings.

Perform various lot duties as needed.

**What You Bring to the Table**:
Preferred experience as an Internal/Warranty Advisor and/or in the automotive industry.

Knowledge of CDK or similar systems is an asset.

A valid driver's license and a safe driving history are required.

**Salary**: From $60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match
- Employee assistance program
- Vision care
- Disability insurance
- Company events

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Toronto, ON M4M 0E2: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have knowledge of CDK or a similar system?

**Experience**:

- Service Advisor: 3 years (preferred)
- Customer Service: 3 years (preferred)
- Dealership: 1 year (preferred)

Work Location: In person



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