Sales Support Associate

4 weeks ago

Toronto, Canada Equinix Full time

**Who are we?**

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Sales Support Associate

**Job Summary**

The Sales Support Associate works closely with small and medium customers and sales reps and delivers value by providing proactive and reactive sales support.

**Responsibilities**
Pre-Sales Administration and Transactions Coordination
- Coordinates all pre-sales activity for small
- and medium-size customers
- Collects complete and correct data upfront
- Validates data for accuracy
- Keeps systems up-to-date with customer information and legal documents
- Manages cases according to regional Case Management guidelines
- Oversees quote approval process
- Assists with New Customer set up
- Handles escalation between Sales Support and other internal groups
- Operates in the optimized case load range
- Works on small projects in addition to everyday role

Customer Engagement
- Follows up with customer on required documents and missing information
- Ensures Customer PO compliance
- Follows up on orders
- Assists with gathering preliminary QBR info

Complex Deal Support
- Project manages single country, large, complex deals
- Manages all changes and keeps the quote and documents up to date
- Engages cross-functional teams to coordinate requirements against deadlines

Data Integrity
- Handles Internal Service Tickets to resolve Credit and Billing issues
- Executes Data corrections in Siebel based on fall out report
- Facilitates SFDC opportunity management by cleaning up opportunities based on guidelines

Process and Policy adoption and reinforcement
- Trains Sales reps on new tools, processes, and policies
- Delivers refresher trainings to address knowledge gaps
- Communicates process improvements and enhancements to Sales Team

**Qualifications**
- Demonstrated time management skills, with the ability to prioritize tasks efficiently
- Pays close attention to detail, ensuring accuracy and thoroughness in all tasks
- Strong communication and interpersonal skills
- Proficiency with Microsoft Excel and Powerpoint
- Previous customer service or sales experience is a plus
- Experience with Salesforce or other CRM software is a plus

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

The United States targeted pay range for this position in the following location is / locations are:

- San Francisco, CA / Bay Area: $53,000 to $82,000 per year
- California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $49,000 to $75,000 per year
- Colorado, Nevada, Rhode Island: $44,000 to $68,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link:
USA Benefits eBook

The United States targeted pay range for this position in the following location is / locations are:

- San Francisco, CA / Bay Area: $53,000 to $82,000 per year
- California (Non-SF/Ba

  • Sales Support Associate

    4 weeks ago

    Toronto, Canada Abstract Management Group Full time

    We work with some of the world's largest telecommunications companies in the industry that are expanding to new heights. With a continuously adapting industry, we are looking to expand our team by bringing a fresh perspective to take our clients to the next level. We are looking for a Sales Support Associate who has a passion for sales and a reputation of...

  • Sales Support Associate

    2 months ago

    Toronto, Canada Canada Life Assurance Company Full time

    **Job Description**: As the Sales Support Associate, you will provide excellence in sales support through the execution of sales business plans, activity management, sales reporting, data mining, meeting preparation, and event coordination. You will coordinate with Business Service Associate to provide a seamless service experience to advisors firms and...

  • Sales Support Associate

    3 weeks ago

    Toronto, Canada Canada Life Assurance Company Full time

    Sales Support Associate **Description: - Temporary Full Time- We are looking for a **Sales Support Associate**, for a temporary role (12 months) in GTA Toronto.- This role works closely with our sales team but is expected to provide support to our service area on a daily basis. The Sales Support Associate must be able to interact with these constituents...

  • Sales Support Associate

    3 weeks ago

    Toronto, Canada Canada Life Assurance Company Full time

    **Job Description**: Provide excellence in sales support through the execution of sales business plans, activity management, sales reporting, data mining, meeting preparation, and event coordination. Coordinate with Business Service Associate to provide a seamless service experience to advisors firms and their operations team members. **What you will do** -...

  • Sales Support Associate

    3 weeks ago

    Toronto, Canada Equinix Full time

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...

  • Sales Support Associate

    4 days ago

    Toronto, Canada Canada Life Assurance Company Full time

    Sales Support Associate **Description: - Permanent Full Time- This role works closely with our sales team but is expected to provide support to our service area on a daily basis. The Sales Support Associate must be able to interact with these constituents including our advisors in an educated and informed manner. They must understand the “why” behind...

  • Customer Support Associate Sales

    1 week ago

    Toronto, Ontario, Canada United West Mississauga Full time

    Customer Support Associate Sales Location Winnipeg, MB : United West's Winnipeg office specializes in Customer Service and enhancing the consumer experience. We are fortunate enough to be partnered with some of Canada's most well-known brands. Our focus is on developing and maintaining relationships in order to create long-lasting customers. None of this...

  • Sales Support Associate

    1 week ago

    Toronto, Ontario, Canada Canada Life Assurance Company Full time

    Job Description:Position: Sales Support AssociateContract: Temporary - 20 monthsLocation: GTA - TorontoThis role works closely with our sales team but is expected to provide support to our service area on a daily basis. The Sales Support Associate must be able to interact with these constituents including our advisors in an educated and informed manner. They...

  • Sales Support Associate

    3 weeks ago

    Toronto, Canada Jazwares Canada LP Full time

    At Jazwares, we believe an innovative idea can come from anywhere, and anyone. We work collaboratively to achieve our goals and we have fun doing it! Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with an award-winning, robust portfolio of wholly owned and licensed brands. Founded in 1997, Jazwares celebrates imaginative play...

  • Sales Support Associate I

    2 months ago

    Toronto, Canada Coach Full time

    The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work,...

  • Sales Support Associate I

    1 day ago

    Toronto, Canada Coach Full time

    The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work,...

  • Sales Support Associate I

    1 day ago

    Toronto, Canada Tapestry Full time

    The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work,...

  • Sales Associate

    5 days ago

    Toronto, Canada Luxe Decor Sales Ltd. Full time

    **Company Overview**: Luxe Decor is a dynamic and innovative company specializing in Offshore sourcing. We pride ourselves on delivering top-notch products to our clients while maintaining a strong focus on quality and customer satisfaction. As we continue to grow, we are seeking a versatile individual to join our team in a dual role as a Sales Associate and...

  • Sales Support Associate

    3 weeks ago

    Toronto, Canada Purpose Unlimited Full time

    Purpose Unlimited is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose Unlimited’s businesses...

  • Sales Support Associate

    1 week ago

    Toronto, Ontario, Canada Staples Canada Full time

    :Who we areAs the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.If that's you, let's work,...

  • Sales Support Associate

    1 week ago

    Toronto, Ontario, Canada Jazwares Canada LP Full time

    At Jazwares, we believe an innovative idea can come from anywhere, and anyone. We work collaboratively to achieve our goals and we have fun doing it Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with an award-winning, robust portfolio of wholly owned and licensed brands. Founded in 1997, Jazwares celebrates imaginative play...

  • Sales Support Associate

    1 week ago

    Toronto, Ontario, Canada Purpose Unlimited Full time

    Purpose Unlimited is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose Unlimited's businesses...

  • Sales Support Associate

    3 weeks ago

    Toronto, Ontario, Canada Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Sales Support Associate

    1 month ago

    Toronto, Ontario, Canada Equinix Full time

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Outdoor Sales Associate

    4 weeks ago

    Toronto, Canada Consultant and Advisor on Strategy, Turnaround, Technical Sales & Marketing in North America Full time

    Company DescriptionNova Filsep is a leading provider of water filtration, purification, and oil separation solutions, offering a wide range of services, including water analysis, OEM design, system installation, and ongoing technical support. Our mission is to deliver clean, safe,contaminant-free and tasty water for residential, industrial, and commercial...