Bilingual Client Intake Specialist

1 week ago

Mississauga, Canada Bayshore HealthCare Full time

Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006.

The Bilingual Intake Specialist, under the direction of the immediate Supervisor, will be responsible for managing inbound and outbound calls. He/She will be a caring and results oriented individual who is able to interact with potential clients, families and referral sources. He/she will also contribute to other activities as necessary to support the Intake Team.

The Client Intake Specialist reports to the Client Experience Manager as designated by the Managing Director.

**Key Duties and Responsibilities**
- Respond with compassion and empathy to callers looking for information about services provided by all Bayshore HealthCare divisions.
- Understand caller’s needs and provide direction as to the appropriate Bayshore offering.
- Manage the inquiry process. Provide information about Bayshore services to families; book assessments with local Home Health branches; provide consistent follow up with families and branches.
- Accurately record client information in our CRM to ensure up-to-date family information and status.
- Provide effective and efficient service over the telephone.
- Complete other tasks as requested.

**Work Location: Mississauga (Onsite)**

Job Qualification

**Education**
University/College education or equivalent combination of education and experience.

**Experience**
- Fully Bilingual in French and English is mandatory
- Exceptional interpersonal and communication skills. Must be compassionate and caring.
- Strong computer and typing skills necessary, including Word and Excel.
- Ability to multi-task; talk on the phone and take notes on the computer.
- Ability to work under pressure.
- Ability to work independently within a team environment.
- Demonstrate a growth mindset and ongoing learning.

**Other Skills and Abilities**
Ability to handle difficult situations in an objective consistent format; excellent telephone communication skills and commitment to continual learning; above average communication and problem-solving skills.

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. At Bayshore all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada.

LI-Onsite

  • Client Intake Specialist

    3 weeks ago

    Mississauga, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canada’s Best Employers in...

  • Bilingual Compliance Specialist

    4 weeks ago

    Mississauga, Canada Bilingual Source Full time

    Bilingual Compliance Specialist - French/EnglishMississauga, ON | $60,000 per year | Hybrid or In-OfficePosition Overview: A leading organization is seeking a detail-orientedBilingual Compliance Specialistto join their team. In this role, you will handle inquiries, conduct investigations, and ensure regulatory compliance while supporting internal teams and...

  • Bilingual Compliance Specialist

    4 weeks ago

    Mississauga, Canada Bilingual Source Full time

    Bilingual Compliance Specialist - French/EnglishMississauga, ON | $60,000 per year | Hybrid or In-OfficePosition Overview: A leading organization is seeking a detail-orientedBilingual Compliance Specialistto join their team. In this role, you will handle inquiries, conduct investigations, and ensure regulatory compliance while supporting internal teams and...

  • Bilingual Compliance Specialist

    4 weeks ago

    Mississauga, Canada Bilingual Source Full time

    Bilingual Compliance Specialist - French/English Mississauga, ON | $60,000 per year | Hybrid or In-Office Position Overview: A leading organization is seeking a detail-oriented Bilingual Compliance Specialist to join their team. In this role, you will handle inquiries, conduct investigations, and ensure regulatory compliance while supporting internal...

  • Bilingual Compliance Specialist

    4 weeks ago

    mississauga, Canada Bilingual Source Full time

    Bilingual Compliance Specialist - French/EnglishMississauga, ON | $60,000 per year | Hybrid or In-OfficePosition Overview:A leading organization is seeking a detail-oriented Bilingual Compliance Specialist to join their team. In this role, you will handle inquiries, conduct investigations, and ensure regulatory compliance while supporting internal teams and...

  • Bilingual Compliance Specialist

    4 weeks ago

    Mississauga, Canada Bilingual Source Full time

    Bilingual Compliance Specialist - French/EnglishMississauga, ON | $60,000 per year | Hybrid or In-OfficePosition Overview:A leading organization is seeking a detail-oriented Bilingual Compliance Specialist to join their team. In this role, you will handle inquiries, conduct investigations, and ensure regulatory compliance while supporting internal teams and...

  • [Apply Now] Bilingual Compliance Specialist

    4 weeks ago

    Mississauga, Canada Bilingual Source Full time

    Bilingual Compliance Specialist - French/English Mississauga, ON | $60,000 per year | Hybrid or In-Office Position Overview: A leading organization is seeking a detail-oriented Bilingual Compliance Specialist to join their team. In this role, you will handle inquiries, conduct investigations, and ensure regulatory compliance while supporting internal...

  • Client Intake Specialist

    3 weeks ago

    Mississauga, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. The Intake Specialist, under the direction of the immediate Supervisor,...

  • Bilingual Compliance Specialist

    4 weeks ago

    Mississauga, ON, Canada Bilingual Source Full time

    Bilingual Compliance Specialist - French/English Mississauga, ON | $60,000 per year | Hybrid or In-Office Position Overview: A leading organization is seeking a detail-oriented Bilingual Compliance Specialist to join their team. In this role, you will handle inquiries, conduct investigations, and ensure regulatory compliance while supporting internal...

  • Intake Specialist

    2 weeks ago

    Mississauga, Canada Bayshore HealthCare Full time

    To provide administrative support for the Pharmaceutical Services Department and the Branches for all Bayshore contracted pharmaceutical products and services.**DUTIES AND RESPONSIBILITIES** - To accept all incoming referrals for pharmaceutical programs and check them for completeness and accuracy of information - To enter information from the referral into...

  • Access, Intake Specialist

    3 weeks ago

    Mississauga, Canada EveryMind Full time

    **ACCESS, INTAKE SPECIALIST - 2 Full-Time Positions** **WheretoStart.ca** **Full-Time Position (37.5 hours per week)** **File # 24-001** **_ EveryMind Mental Health Services _**is currently recruiting for a skilled, experienced, and enthusiastic mental health professional for the position of **Access, Intake Specialist** to provide a continuum of mental...

  • Client Intake Specialist

    3 weeks ago

    Mississauga, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. The Intake Specialist, under the direction of the immediate Supervisor,...

  • Senior Bilingual Order Fulfillment

    3 weeks ago

    Mississauga, Ontario, Canada Beyond Bilingual Full time

    Senior Bilingual Order Fulfillment1 YEAR CONTRACT- good chance of going perm Location: Mississauga, ON-HYBRIDHours: 7:30am -6:00pm – must be able to cover shifts during this time. - MUST BE ABLE TO WORK BETWEEN - 7:30am - 6pmShifts are: 7:30am-4pm, 830am – 5pm or 9am-6pm.Salary: Up to $80K Company:Our client is a well-established company in the food...

  • Client Intake Supervisor

    2 weeks ago

    Mississauga, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight...

  • Part Time Intake and Administrative Specialist

    1 week ago

    Mississauga, Canada Cornerstone Family Counselling Services Full time

    Part-Time Intake and Administrative Specialist Are you passionate about mental health and ready to make a meaningful difference in the lives of others? Do you thrive in a fast-paced, dynamic environment where compassion and teamwork are key? If so, we invite you to join our team as an **Intake and Administrative (IA) Specialist** at our growing mental...

  • Bilingual Claims Specialist

    2 weeks ago

    Mississauga, Canada Holman Full time

    **Holman is a global automotive leader that serves both commercial and consumer clients _The Holman Way_ by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the...

  • Intake & Community Liaison

    3 weeks ago

    Mississauga, Canada Services and Housing In the Province Full time

    Services and Housing In the Province (**SHIP**) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas. Our commitment to increase quality of life through...

  • Intake Coordinator

    3 weeks ago

    Mississauga, Canada Jaffer Shah Professional Corporation Full time

    **Job Summary** Jaffer Shah Professional Corporation (JS LAW) is powered by an impressive team of lawyers and paralegals. JS LAW provides exceptional and professional legal services to individuals who have suffered from a personal injury incident. At JS LAW, we take the time to listen to our clients’ needs in order to deliver the highest level of legal...

  • Bilingual Client Solutions Specialist

    2 weeks ago

    Mississauga, Canada Cotton Candy Full time

    **Bilingual Client Solution Specialist** Corporations of all sizes from across Canada and the US Midwest rely on our team members to provide services relating to all aspects of ‘tangible’ marketing, including tactical idea generation, product procurement and imprinting, the design and implementation of company online stores, direct importing,...

  • Cmhc, Intake

    2 weeks ago

    Mississauga, Canada Services and Housing In the Province Full time

    Services and Housing In the Province (**SHIP**) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, and surrounding areas. Our commitment to increase quality of life through health services and...