Access, Intake Specialist

2 weeks ago

Mississauga, Canada EveryMind Full time

**ACCESS, INTAKE SPECIALIST - 2 Full-Time Positions**

**WheretoStart.ca**

**Full-Time Position (37.5 hours per week)**

**File # 24-001**

**_
EveryMind Mental Health Services _**is currently recruiting for a skilled, experienced, and enthusiastic mental health professional for the position of **Access, Intake Specialist** to provide a continuum of mental health interventions to children/youth and their families.

**_ _**_EveryMind _**is an accredited child and youth mental health organization that provides a continuum of high-quality mental health services for children, youth and their families who are experiencing or are at risk of experiencing mental health, social, emotional and/or behavioural challenges. Our services are provided in a dynamic, client-centred environment that values respect and inclusion, collaboration, learning, innovation, and accountability.

The Access and Intake Specialist is the primary level of contact person at the organization and at the system level for clients, community professional referral sources and physicians. The incumbent is responsible for providing information related to services and supports provided by the organization and intake network for child and youth mental health organizations, and for redirecting callers when necessary, to more suitable community resources. All duties and responsibilities are performed in keeping with the organization’s Mission Statement, Philosophy, Values, Policies, Procedures and Accreditation Standards

**This is a full-time permanent position.**

***Hiring Salary Range - $56,635.00 to $66,255.00 over 5 years**

Please note that hiring salaries are commensurate with experience and generally start at the beginning of the range

**_
Why work at EveryMind?_**
- Work for an organization that is the **_lead agency _**in child and youth mental health services for Region of Peel, known for our excellence in providing quality services.
- Contribute to the mental health & wellbeing of children and youth.
- Enjoy exceptional training and development opportunities including an **_Education Assistance Plan _**to support employees in further education in their field.
- A strong workplace wellness focus**:_4 weeks paid vacation_**, 2 float days, paid personal leave days, in addition to 11 paid public holidays.
- An Extended Health Plan that includes **_$1000 for mental health supports _**and a **_Flexible Health Spending Account._**:

- **_ Hybrid work _**available in many of our services, with an opportunity to work remotely from home.
- Company Laptop and cellphone provided to employees.
- An excellent Extended Health and Dental benefits plan**, **_all premiums fully paid by the employer, no co-pay required by the employee._**:

- Income protection Sick leave Plan and Life insurance.
- Free, confidential 24/7 counselling and mental health support for you and your family via our Employee and Family Assistance Program.
- An exceptional **_Retirement Plan _**where the employer contributes 7% equivalent of your salary to your personal pension plan.
- A workplace culture that embraces **_Diversity, Equity, Inclusion & Anti-racism (DEIA) _**with employee-led internal committees focusing on Black Engagement, LGBTQ2S, Indigenous Knowledge.

**Responsibilities**:

- Ensure appropriate information is provided to a potential client, or community professional.
- Complete necessary clinical interview with client, determine client’s disposition and complete all necessary documentation to process referral.
- Utilize a standardized intake assessment tool, InterRAI ChYMH Screener+.
- Demonstrate a clinical understanding of child and youth mental health concerns and child development.
- Recommend individualized, clinically oriented mental health services specific to client needs and strengths.
- Obtain proper releases of information as required.
- Assess needs and determine eligibility for most suitable services through understanding the service criteria for all programs.
- Participate in peer consultation and mentoring to debrief about calls and intakes.
- Develop clinical formulation to assist with the determination of the disposition of client referral.
- Initiate correspondence and other necessary follow-up procedures.
- Provide alternative community resource information and linkage assistance as necessary.
- Collaborate and coordinate with other community resources to facilitate access to services.
- Maintain accurate and current records and reports, correspondence, statistics and data entry requirements through the utilization of the client information system, EMHware.
- Represent EveryMind and WheretoStart.ca at community planning tables, community events and presentations on services, as required.
- Establish and maintain effective working relationships with colleagues and other community agency personnel.
- Identify and communicate issues requiring attention and/or consultation and direction for follow-up with manager.
- Identify and report internal

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