Help Desk Support

3 weeks ago

Winnipeg, Canada Dynacare Full time

We are currently looking to hire a **Laboratory Help Desk Coordinator** in **Winnipeg, MB** to assist in maintaining the daily operational and functional workflow in the Laboratory, including taking sick calls and scheduling.

**Employment type**: Permanent Full-Time
**Shift details**: Monday to Friday, 8:30 am to 5:00 pm
**Number of hours**: 80 hours biweekly.

**_ Internal posting expires on May 22, 2024._**

**Responsibilities**:

- Responsible for entry of timesheets and schedules, data entry of payroll, ensuring accuracy and timely submission to payroll department
- Responsible for managing annual vacation request process
- Create and distribute memos and protocols for laboratory staff
- Assist in the distribution of correspondence to laboratory staff and maintains detailed logs
- Assist with the implementation of policies and procedures by aiding employees, as required, on the interpretation and administration of said policies and procedures
- Maintain employee training and payroll files and provide administrative support in updating these files.
- Scheduling of laboratory staff according to collective agreement language in collaboration with department charge technologists, including monitoring weekend scheduling.
- Calling of staff to replace sick calls, updating attendance calendar and absence log, flagging issues to Managers as appropriate for each lab department.
- Providing support to the Manager, Laboratory Operations as required in the administration of the Collective Agreement language, which includes tracking employee leave days, vacation, attendance, etc.
- Maintain detail logs of all inquiries, problems, and their solutions
- Prepare weekly and monthly reporting, as required. Including but not limited to volume reports, turn around time, productivity, etc.
- Collaborate with managers and charge technologists in the maintenance of department SOPs and job aids.

**Must have**:

- A secondary school diploma (Grade 12) or equivalent
- Minimum of five (5) years’ experience in a Patient Services field
- Excellent computer skills with intermediate or high level of Excel
- Excellent communication skills
- Formal Training in the areas of Medical Office Assistant, Medical Transcription, Unit Clerk, Medical Terminology, or similar programs would be considered an asset.
- High level of service experience in a fast-paced environment by delivering prompt, courteous and professional service to all staff and clients.

  • IT Media Support

    22 minutes ago

    Winnipeg, Canada Grant Memorial Church Full time

    **Linden Christian School Job Posting - IT Media Support and Help Desk Technician (Full** **Time School Year)** Technician. The IT Media Support and Help Desk Technician, provides support to the IT Department and AV events, provides Help Desk support by responding to technical support requests from faculty and staff and assists with other tech needs of the...

  • Media Support

    1 month ago

    Winnipeg, Canada Grant Memorial Church Full time

    **Linden Christian School Job Posting - Media Support & Help Desk Technician (Full Time)** Technician. The Media Support & Help Desk Technician provides AV support for events, assists with responding to Tech Ticket requests from faculty and staff, provides support to the IT Department, and assists with other tech needs of the school. This position will...

  • Help Desk Cctv Support Technician

    1 month ago

    Winnipeg, Canada Strategic Alarms Systems Full time

    Job Summary: The Help Desk CCTV Support Technician will be responsible for providing technical assistance and customer service to field technicians and clients experiencing issues with their Closed Circuit Television (CCTV) systems. They will troubleshoot problems, provide guidance and support, and escalate issues as necessary. The technician will also...

  • Help Desk Support

    2 weeks ago

    Winnipeg, Canada DXC Technology Full time

    Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely. **_´About the role´_** **_ ´What you´ll do´_** - Primary - applies basic knowledge of the job...

  • It/help Desk Support Specialist

    1 month ago

    Winnipeg, Canada Providen Pharmacy Logistics Full time

    **Job Title**: IT/Help Desk Support Specialist **Location**: Winnipeg, Canada **Job Type**: Full Time **Company Description**: As Canada's first and longest running central fill pharmacy provider, Providen delivers a broad range of pharmacy services to a variety of retail, institutional, and commercial vendors. Our commitment to excellence and continuous...

  • IT Help Desk Technician – Winnipeg Terminal

    2 weeks ago

    Winnipeg, Canada TEAMS Transport Full time

    TEAMS Transport is looking to hire a full time IT help desk technician Are you an experienced IT Help Desk Technician able to take the hassle out of any technical problem? Patient and friendly even with difficult customers? Are you able to share your advanced technical knowledge in the simple and understandable way? Then you are the perfect team member...

  • IT Help Desk Technician – Winnipeg Terminal

    2 days ago

    Winnipeg, Canada TEAMS Transport Full time

    TEAMS Transport is looking to hire a full time IT help desk technician Are you an experienced IT Help Desk Technician able to take the hassle out of any technical problem? Patient and friendly even with difficult customers? Are you able to share your advanced technical knowledge in the simple and understandable way? Then you are the perfect team member...

  • Help Desk Technician

    2 weeks ago

    Winnipeg, Canada Evident IT Inc Full time

    **Help Desk Technician** Would you like to work for great leaders who view you as a **real person,** not a "human resource"? Are you someone who wants to be an individual AND work toward bigger goals as a team? Are you passionate about learning new things, and teaching others what you know? Want to receive individualized coaching and training _every week_...

  • Help Desk Specialist

    4 days ago

    Winnipeg, Canada TalentWorld Full time

    Ready to be part of a dynamic team revolutionizing customer support? Dive into a role where your problem-solving prowess and bilingual French skills shine. As a Tier 1 Helpdesk Specialist Remote, you'll tackle challenges head-on, delivering top-notch service to our diverse clientele. With flexible shifts and the opportunity to obtain a Protected B...

  • Help Desk Specialist

    4 days ago

    Winnipeg, Canada TalentWorld Full time

    Ready to be part of a dynamic team revolutionizing customer support? Dive into a role where your problem-solving prowess and bilingual French skills shine. As a Tier 1 Helpdesk Specialist Remote, you'll tackle challenges head-on, delivering top-notch service to our diverse clientele. With flexible shifts and the opportunity to obtain a Protected B...

  • Help Desk Specialist

    5 days ago

    Winnipeg, Canada TalentWorld Full time

    Ready to be part of a dynamic team revolutionizing customer support? Dive into a role where your problem-solving prowess and bilingual French skills shine. As a Tier 1 Helpdesk Specialist Remote, you'll tackle challenges head-on, delivering top-notch service to our diverse clientele. With flexible shifts and the opportunity to obtain a Protected B...

  • Help Desk Specialist

    2 days ago

    Winnipeg, Canada TalentWorld Full time

    Ready to be part of a dynamic team revolutionizing customer support? Dive into a role where your problem-solving prowess and bilingual French skills shine. As a Tier 1 Helpdesk Specialist Remote, you'll tackle challenges head-on, delivering top-notch service to our diverse clientele. With flexible shifts and the opportunity to obtain a Protected B...

  • Help Desk Specialist

    2 days ago

    Winnipeg, Canada TalentWorld Full time

    Ready to be part of a dynamic team revolutionizing customer support? Dive into a role where your problem-solving prowess and bilingual French skills shine. As a Tier 1 Helpdesk Specialist Remote, you'll tackle challenges head-on, delivering top-notch service to our diverse clientele. With flexible shifts and the opportunity to obtain a Protected B...

  • Pc Technician

    1 month ago

    Winnipeg, Canada Buhler Industries Inc. Full time

    **Job** **Summary**: **Responsibilities**: - Help setting up new desktop hardware including PC’s, monitors and docking stations - Imaging PC’s and installing and configuring all company security programs and verifying that the system meets security protocols - Repairing and building PC’s - Using the Helpdesk ticketing system, prioritize and schedule...

  • Pc Technician

    1 month ago

    Winnipeg, Canada Buhler Versatile Inc. Full time

    Job Summary: **Responsibilities and Duties**: - Help setting up new desktop hardware including PC’s, monitors and docking stations - Imaging PC’s and installing and configuring all company security programs and verifying that the system meets security protocols - Repairing and building PC’s - Using the Helpdesk ticketing system, prioritize and...

  • Help Desk Support

    3 weeks ago

    Winnipeg, Canada Dynacare Full time

    We are currently looking to hire a Laboratory Help Desk Coordinatorin Winnipeg, MB to assist in maintaining the daily operational and functional workflow in the Laboratory, including taking sick calls and scheduling. Employment type: Permanent Full-TimeShift details: Monday to Friday, 8:30 am to 5:00 pm Number of hours: 80 hours biweekly. Internal...

  • Help Desk Support

    7 days ago

    Winnipeg, Canada Dynacare Full time

    We are currently looking to hire a Laboratory Help Desk Coordinatorin Winnipeg, MB to assist in maintaining the daily operational and functional workflow in the Laboratory, including taking sick calls and scheduling. Employment type: Permanent Full-TimeShift details: Monday to Friday, 8:30 am to 5:00 pm Number of hours: 80 hours biweekly. Internal...

  • Help Desk Support

    2 days ago

    Winnipeg, Canada Dynacare Full time

    We are currently looking to hire a Laboratory Help Desk Coordinatorin Winnipeg, MB to assist in maintaining the daily operational and functional workflow in the Laboratory, including taking sick calls and scheduling. Employment type: Permanent Full-TimeShift details: Monday to Friday, 8:30 am to 5:00 pm Number of hours: 80 hours biweekly. Internal...

  • Help Desk Support

    7 days ago

    Winnipeg, Canada Dynacare Full time

    We are currently looking to hire a Laboratory Help Desk Coordinatorin Winnipeg, MB to assist in maintaining the daily operational and functional workflow in the Laboratory, including taking sick calls and scheduling. Employment type: Permanent Full-TimeShift details: Monday to Friday, 8:30 am to 5:00 pm Number of hours: 80 hours biweekly. Internal...

  • Help Desk Support

    7 days ago

    Winnipeg, Canada Dynacare Full time

    We are currently looking to hire a Laboratory Help Desk Coordinatorin Winnipeg, MB to assist in maintaining the daily operational and functional workflow in the Laboratory, including taking sick calls and scheduling. Employment type: Permanent Full-TimeShift details: Monday to Friday, 8:30 am to 5:00 pm Number of hours: 80 hours biweekly. Internal...