Service Coordinator
7 months ago
If you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to work
Job Summary
As Service Coordinator, you will be the key liaison between our customers and our Service Technicians, ensuring that we deliver exceptional service at every interaction, both internally and externally.
You will use your customer service, administrative, scheduling, dispatching, and organizational skills to partner jointly with customers and Levitt-Safety Technicians to facilitate the efficient and thorough completion and documentation of each service job from customer contact through final invoicing, ultimately providing an exceptional customer service experience at all touchpoints.
Main Responsibilities
- Provide exceptional customer service to our service customers and technicians regarding diverse aspects of our products and services in the Prairies region.
- Determine service requirements and dispatch technicians for service calls to meet customer needs, using effective scheduling to minimize travel time within the work region.
- Work closely with the Service Technicians and the customer to coordinate tools, equipment, and subcontracts required for each service call.
- Maintain accurate records including calendar management, customer accounts, work orders, purchase orders, inventory management, and other documentation required for each service call and branch support.
- Ensure that all invoicing is processed accurately according to work performed, including capturing customer payment methods and updating information in customer portals as required to ensure prompt receipt of payment
- Participate in internal projects and tasks as required to help us make Canada a safer place to live and work
Role Requirements
- Prior experience in a service advisor, customer service and/or coordination role in an industrial or technical business-to-business environment
- Experience in scheduling and/or dispatching service/field technicians or equivalent is a strong asset
- Strong customer service and communication skills, both verbal and written, able to work effectively with both internal and external customers
- Strong organizational and computer skills, able to use multiple systems effectively to keep up with concurrent priorities
- Highly detail-oriented with exceptional administrative skills; passionate about making quality personal.
- Excellent critical thinking and problem-solving skills; you must be able to work well under pressure and meet deadlines.
What we offer
- Competitive base salary with 3 weeks vacation & other paid time off
- Medical, dental, vision, EAP and other group health insurance benefits for you and your family
- Company-matched RRSP contribution plan
- Annual profit-sharing opportunity
- Opportunity to build your career with paid training with an established organization and a team that is truly passionate about health and safety
- A company culture based on our Face of Levitt-Safety Fundamentals and family values, where we truly believe that our people are our most important asset
-
Major Case Management Coordinator
6 months ago
Thunder Bay, Canada Nishnawbe Aski Police Service Full time**MAJOR CASE MANAGEMENT COORDINATOR** **THUNDER BAY, ON** **Salary: $81,020.48 - $97,043.60** **GENERAL**:The Nishnawbe Aski Police Service requires one (1) civilian to fill the full-time position of Major Case Management Coordinator. The position is based out of our General Headquarters located in Thunder Bay, ON. **Why Join Nishnawbe Aski Police Service...
-
Service Coordinator
6 months ago
Thunder Bay, Canada Trans Canada Safety Full timeTrans Canada Safety is looking for a Service Coordinator for our Thunder Bay Branch. - Responsibilities will include but are not limited to:_ - Qualifications:_ - 2-year diploma and/or experience in office administration/business is an asset - General knowledge of quoting and ability of meeting deadlines - Ability to work in a fast-paced environment, always...
-
Specialized Service Coordinator
6 months ago
Thunder Bay, Canada Lutheran Community Care Full time**_This is a contract position that will last up to one year._** **Summary**: The Specialized Service Coordinator (SSC) offers adults with a developmental disability, living with their families, person-directed planning, service coordination, service brokerage, and network resource development. Person-directed planning is an open ended process that is...
-
Special Constable
2 days ago
Thunder Bay, Canada Nishnawbe Aski Police Service Full time**Why Join Nishnawbe Aski Police Service (NAPS)?** Employing over 230 uniform officers and 40 full-time civilians, NAPS is the largest First Nations police service in Canada and the 2nd largest First Nations police service in North America. NAPS polices 34 communities across the NAN territory which encompasses nearly 2/3 of the Province of Ontario. Not only...
-
Research Services Administrative Coordinator
1 month ago
Thunder Bay, Canada Northern Ontario School of Medicine Full timeReporting to the Manager, Research Services, the Research Services Administrative Coordinator works with members of the Research Services Office to coordinate NOSM University’s research services administrative processes, policies, procedures, and protocols in order to ensure compliance with governing bodies. The position is responsible for the Office’s...
-
Support Services Coordinator
2 months ago
Thunder Bay, Ontario, Canada beBee Professionals Full time $30,000 - $45,000beBee Professionals is seeking a Support Services Coordinator to provide high-quality care to clients in Thunder Bay, Canada. As a Support Services Coordinator, you will work closely with clients to understand their needs and preferences, and develop personalized care plans to enhance their quality of life.Key Responsibilities:Conduct client assessments to...
-
Support Services Coordinator
2 weeks ago
Thunder Bay, Ontario, Canada Dexterra Full timeDexterra Group is a leading provider of camp, catering, and infrastructure services to clients across North America. We are currently seeking a Support Services Coordinator to join our team.Job OverviewThe Support Services Coordinator will play a critical role in ensuring the smooth operation of our camps and facilities. This position requires a...
-
Relief Service Coordinator
2 months ago
Thunder Bay, Canada Tikinagan Child & Family Services Full time**Job Title: RELIEF SERVICE COORDINATOR** **Competition #**:2024-RES-120** **Starting Salary**:$50,534** **Status: Full-Time** **Reports To: Direct Service Supervisor** **Location(s): Thunder Bay, ON** **Mamow Obiki-ahwahsoowin - **_Everyone Working Together to Raise Our Children_ **Position Overview**: The Relief Services Co-ordinator is responsible...
-
Client Service Coordinator
1 week ago
Thunder Bay, Canada Bayshore HealthCare Full timeBayshore is looking for a Committed and Dedicated Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments.If your calling is to be the “difference” by providing outstanding customer service, then a Career with...
-
Client Service Coordinator
1 week ago
Thunder Bay, Canada Bayshore HealthCare Full timeBayshore is looking for a Committed and Dedicated Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments.If your calling is to be the “difference” by providing outstanding customer service, than a Career with...
-
Service Admin Coordinator
6 months ago
Thunder Bay, Canada Levitt Safety Full timeIf you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you! We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to work! Job...
-
Client Care Coordinator
6 months ago
Thunder Bay, Canada Motion LP Full time**Consider joining us as a Client Care Coordinator if**: You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with...
-
Administrative Support Specialist
3 weeks ago
Thunder Bay, Ontario, Canada Ontario Public Service Full timeWe are seeking a highly skilled Administrative Support Specialist to join our team at the Ontario Public Service in Thunder Bay. This is an exciting opportunity to work with a dynamic team and make a meaningful contribution to the delivery of exceptional public services.Job OverviewThis role will provide administrative support to various programs and...
-
Thunder Bay, Ontario, Canada Ontario Public Service Full timeThe Ontario Public Service is committed to delivering high-quality services to the people of Ontario. As an Administrative Assistant with our agency, you will play a key role in supporting our team and helping us achieve our goals.About the JobThis administrative assistant role is based in Thunder Bay and provides support to the First Nations Region. The...
-
Discharge Coordinator
4 months ago
Thunder Bay, Canada Nishnawbe Aski Legal Services Corporation Full time**Nishnawbe-Aski Legal Services Corporation** Employment Opportunity Nishnawbe-Aski Legal Services Corporation is presently recruiting for a **(3) DISCHARGE COORDINATORS** (Term Contract - Ending March 31, 2025) - Thunder Bay, Kenora, Timmins, ON_ The Discharge Coordinator will be responsible for the effective coordination of client discharges...
-
Client Service Coordinator I
1 week ago
Thunder Bay, Canada Bayshore HealthCare Full timeBayshore is looking for a Committed and Dedicated Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. If your calling is to be the “difference” by providing outstanding customer service, than a Career with...
-
Project Coordinator
7 months ago
Thunder Bay, Canada Remcan Projects LP - Local Full time**REMCAN Projects LP is currently seeking a Project Coordinator to join their Occupational Health and Safety team across the Eastern division, specifically in the Ontario area.** Join an established company with strong values, a bright future, progressive management, and an unmatched reputation in the industry. The Project Coordinator will report to the...
-
Systems Coordinator
6 months ago
Thunder Bay, Canada The Children's Aid Society of the District of Thunder Bay Full time**Systems Coordinator** **Permanent, Full Time (33.75 hours/week)** Under the direction of the Executive Director, the Systems Coordinator is responsible for maintaining the Agency’s computer and network infrastructure, along with assisting in the development, engineering, coordination, design and implementation of the network infrastructure, network...
-
Events Coordinator
7 months ago
Thunder Bay, Canada Tents and Events Full timePut your creativity, organization, and social skills to the test And HAVE FUN while you do it. Are you ready to help coordinate dynamic and engaging weddings, tradeshows, festivals, parties and corporate events? Tents and Events (a division of Equipment World Rentals) is seeking an Events Coordinator with drive, high attention to detail, and multi-tasking...
-
Customer Experience Coordinator
3 weeks ago
Thunder Bay, Ontario, Canada Wayne Toyota Full timeJob SummaryWe are seeking a skilled Customer Experience Coordinator to join our Service Department at Wayne Toyota. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring prompt and efficient communication, and contributing to the overall success of our business.Responsibilities:Promptly answer phone calls...