Service Manager
6 months ago
**Required Skills**:
- Experience providing high quality customer support
- Excellent verbal and written communication skills
- Ability to think critically, troubleshoot and multi-task
- Take ownership of customer issues and follow through with possible solutions
- Ability to lead and mentor customer service agents in the areas of sales and customer engagement through empowering leadership
- Experience working with service software, databases and tools (Ex. Reynolds and Reynolds)
- Analyze statistics and compile accurate reports
- Process and complete accurate warranties
- Awareness of industry developments and best practices to aid in improving services, policies, and procedures.
**Job Types**: Full-time, Permanent
**Salary**: $45,000.00-$70,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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