Manager, Patient Care Services

6 months ago

Brockville, Canada The Royal Ottawa Mental Health Centre Full time

**Position Information**

**Posting Number**:

- BMHC24-107E**Title**:

- Manager, Patient Care Services (RFT 1.0 FTE)**Position Status**:

- Regular Full-time**FTE**:

- 1.0**Job Schedule**:

- Days**Department**:

- Forensic Psychiatry - BMHC**Union**:

- Non-union**Site**:

- Brockville Mental Health Centre**About The Royal**

As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.

**Duties**:
**Clinical Focus**
- Provide supervision and collaborate with Allied Health staff to assist them in their roles and responsibilities.
- In collaboration with the Clinical Director and DPCS, provides oversight to FTU clinical programming, program development, risk mitigation strategies, oversight and adherence to forensic protocols.
- Provide leadership to mentor, collaborate and problem solve issues as they arise on care units.
- Ensure standards of care are adhered to.
- Facilitate communications with clinical staff from all care units to ensure optimal care is provided.
- Collaborate with Director, Patient Care Services to ensure coordination and integration of clinical and managerial practices.
- Communicate with stakeholders aimed at meeting health care needs of target population.

**Management Focus**
- Participate in development of policies, processes, objectives, standards and procedures to facilitate day to day operations.
- Participate in efficient and effective assignment and utilization of human and fiscal resources.
- Participate in annual staff development priorities, develop and deliver educational and training support.
- Participate in scheduling according to patient needs, hospital contracts and policy.
- Participate in development of quality improvement, evaluation, accreditation plans.
- Develop and report monthly clinical and contract outcome indicators for clinical areas.
- Facilitate development of programs and services identified in service agreement.
- Other duties as assigned.
- Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
- Ensures a work environment that is conducive to The Royal’s Anti-Racism, Harassment & Discrimination Free Workplace policy.

**Qualifications**:

- Baccalaureate degree in Allied Health or Nursing or acceptable combination of education and experience dependent on the program area.
- Current registration and member in good standing with applicable regulatory college preferred.
- Demonstrated leadership in planning, organizing, implementation and evaluation; scheduling; proposal development; people management ; budgeting
- Minimum of 3 years forensic experience with a minimum of three years’ experience in progressive leadership in clinical services and administration.
- Strong knowledge of evidence-based practices for a forensic population
- Demonstrated experience in a unionized work environment
- Related experience, knowledge, and skills.
- Ability to work independently and as a team.
- Ability to manage conflicting priorities/multiple demands.
- Demonstrated ability to problem-solve/critical thinking.
- Ability to provide leadership within teams.
- Ability to work with a variety of professionals as a member of an interdisciplinary team.
- Ability to assess complex needs, to determine interventions, prioritize services required and implement solutions.
- Knowledge of legislated acts e.g. Mental Health Act, Health Care Consent Act etc.
- English level A- is mandatory in oral expression, comprehension, reading and writing. Bilingual (French/English) is considered and asset.

**Salary Range**:

- $58.26 to $63.66 per hour**Additional Information**
- All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
- The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
- All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.
- The Royal is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.

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