Account Manager

2 days ago


Remote, Canada Ciena Full time

Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one - your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL.

**Responsibilities**:

- Develop strategies and plans to drive deeper account penetration
- Create the “need” and deliver transformational proposals to our customers
- Drive growth in the existing CMS while creating a market for the next generation of services.
- Responsible for the sales process from detailed account and opportunity planning on which you execute on by educating the customer on solutions, driving the standardization process, accurately forecasting sales opportunities and meeting/exceeding order and revenue objectives

General Activities
- Lead the selling strategy by creating short and long term plans based on research and a deep understanding of business and technology trends as well as inputs from customer
- Generate and deliver winning proposals, contract bids, statements of work, and RFI/RFP responses.
- Develop new and build on existing key customer relationships
- Work closely with product management, marketing, services, engineering, customer service and other departments to identify, understand and address customer requirements and challenges

Collaboration with stakeholders
- Work tightly with key customer decision makers to understand requirements and influence outcome
- Ensure strong linkage with Ciena Product Management, sales overlay experts, Marketing, and other key stakeholders to drive account penetration and leverage resources across Ciena to execute on the sales plan
- Orchestrate cross-functional team members to deliver compelling solutions

Areas of impact
- Identify and qualify new opportunities
- Build and maintain cross functional relationships within the customer and Ciena
- Drive market share growth and add customer value to the large base of existing Ciena solutions

Experience
- BE/BS or equivalent required, MBA preferred
- 10+ years sales experience with at least 5 years selling Solutions with strong knowledge of Canadian Telcos
- Established relationships with key stakeholders in Bell Canada.
- Demonstrated ability to provide thought leadership, strategic vision, and effective communication (both written and verbal) to influence purchasing decision of Ciena solutions.
- Job location can be in either Montreal, Toronto, or Ottawa

LI-Remote

LI-WH1

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.


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