Program Coordinator

1 week ago

Mississauga, Canada Polycultural Immigrant and Community Services Full time

**Position Title**: Program Coordinator, Landlords and Community Liaison

**Organization Structure**: Reports to Programs Manager, RAP

**Job Status**:Full-time

**Location**: Mississauga - RAP Centre

**Number of Positions**: 1 Vacant position

**Wage**: $32.00/hour for 40 hours/week

**This is not a bargaining unit position.**

**About Polycultural**

Be a part of Polycultural Immigrant and Community services Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Polycultural offers a comprehensive benefits, including paid time off at Christmas (for eligible employees), employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP), and WorkPerks

**Scope**
Polycultural Immigrant and Community Services is a not-for-profit organization with a mission to help individuals and communities to gain equal opportunities to become productive members of Canadian society. Our organization has a strong history of helping newcomers, youth, women, and seniors. Reporting to the Reception Center Programs Manager, the Program Coordinator, Landlords and Community Liaison develops working relationships with larger multi-unit For-Profit and Not-For-Profit Housing Providers in the Mississauga Peel/Halton region at the senior levels to help secure more housing options for refugees within the Refugees’ Reception Center through assessment, planning, facilitation, coordination, and advocacy.

**Responsibilities include but are not limited to**:

- Creates and maintains database of potential multi-unit For-Profit and Not-For-Profit Housing providers in the Mississauga Peel/Halton region
- Determines appropriate housing options, with consideration to location and proximity to necessary community services
- Creates partnerships with women, youth, LGBTQS+, and other shelters in the area
- Develops and maintains strategic partnerships to provide housing opportunities for refugees based on their unique needs
- Negotiates competitive rental rates for refugees
- Builds database of peer partners in community to help with refugee services, such as furniture, moving, etc.
- Ensures staff access and utilization of all available resources to maximize efficiency in the provision of services to clients, including information and referral, assessment, and linkage/access to community services
- Maintains ongoing understanding of the individual needs, respecting values, preferences, beliefs, heritage, and identity
- Actively coordinates with logistics and housing coordinator to explore solutions and remove obstacles to assist clients to have permanent housing
- Conducts assessments, utilizes care planning tools, facilitates care coordination, and advocates for access to services
- Collaborates with staff to ensure wraparound services are being offered through outreach, mental health services, providing harm reduction support, and housing
- Effectively communicates with co-workers, consulting and sharing resource information and providing case coverage as required
- Maintains accurate client records, including case note documentation and progress reports
- Responsible for compiling statistical information and preparing reports for various stakeholders
- Participates in coordinated service meetings
- Fosters ongoing development and education of staff, including identifying individual staff learning needs and recommending educational learning paths in consultation with Human Resources
- Models appropriate behaviors to staff that are consistent with our Mission and Values
- Other duties as required

**Competencies**

**Attention to Detail**

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

**Communication**

Uses a variety of communication styles and strategies to foster open communications and the exchange of information and discussion on an ongoing basis.

**Continuous Learning**

Demonstrates eagerness to acquire necessary technical knowledge, skills, and judgment to accomplish a result or to serve clients’ needs effectively. Has desire and drive to acquire knowledge and skills necessary to perform job more effectively.

**Leadership**

The ability to recognize, attract, and administer talents to work toward a shared vision and purpose in the best interests of the organization, the people comprising it, and the people it serves. The "team" here should be understood broadly as any group in which the person takes on

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