Vendor Performance Officer

2 months ago


London, Canada City of London Full time

**Summary of Duties**:
Reporting to the Manager, Procurement and Supply Operations, the Vendor Performance Officer is responsible for procurement processes related to vendor and contractor performance and safety requirements. This position ensures quality assurance by monitoring vendor and contractor performance and commitments as outlined in contracts and/or service level agreements. This role will ensure compliance with all applicable legislation, policies and bylaws, and the development, maintenance, and utilization of assessment tools relative to financial, legal, health and safety, data security, and risk management, including adherence to social and sustainable procurement practices.

**Work Performed**:
Assist in developing recommendations for contractor safety and performance standards aligned with Health and Safety legislation and industry best practices.

Review procurement bylaw and procurement bidding templates and make recommendations to incorporate Health and Safety aspects for vendor and contractor safety and performance.

Review and revise competitive bidding documents with Health and Safety to ensure alignment with procurement bylaw and health and safety legislation.

Research, review and make recommendations to the Manager, Procurement and Supply Operations, of available vendor performance monitoring software options, in consultation with Health and Safety and other applicable divisions and service areas.

Upon approval by Manager, Procurement and Supply Operations, implement and provide data enhancements to selected vendor performance software. Provide ongoing monitoring and use of vendor performance software to manage contracts with vendors and contractors.

Monitor contracts by conducting scheduled quality assurance meetings with applicable vendor/s and service areas to ensure compliance with all contract and safety requirements and vendor performance indicators as stated in the contract and/or service level agreement. Document all meetings, including vendor compliance and performance progress, distribute to parties involved and maintain meeting records in project file, as applicable.

Report concerns and compliance issues to Manager, Procurement and Supply Operations. Support vendors with recommendation on improvements to resolve compliance issues.

Under the guidance of the Manager, Procurement and Operations, pre and post software utilization, lead the implementation of new and redesigned vendor safety and performance processes, systems, policies and procedures managed through interaction with other service areas such as health and safety, risk management and legal.

Implement and maintain the vendor corrective action tool and engage in corrective action with the vendor or proceed with the debarment process as required.

***Review and provide suggested edits to competitive bidding documents to ensure appropriate key performance indicators are included in the documents.

Monitor documents, contracts and Service Level Agreements on an ongoing basis. Ensure that all valid legal documentation is received and secured, such as Workplace Safety and Insurance Forms, Liability/Automobile/Professional Insurance policies, and all documentation is current.

Review, administer and monitor contracts and Service Agreements ensuring compliance with current standards, regulations, and procedural requirements.

Facilitate scheduled vendor safety and performance meetings, revising contracts, renewing bonds and insurance, as required.

Participate in working groups with other Service Areas to identify areas of improvement and share relevant information regarding enhancing vendor performance and contract management. Implement improvements via processes, system and/or software upon approval by Manager, Procurement and Supply Operations.

Provide monthly status updates to Manager, Procurement and Supply Operations. Provide quarterly status updates to identified working groups to report updates to contracts, vendor performance indicators, and tracking of vendor progress.

Reconcile statements of account for purchases made on employee corporate credit card.

Maintain current knowledge and understanding of relevant trade agreements and regulations as applicable.

Perform related duties as assigned.

**Qualifications/Experience**:
A two-year diploma from a Community College in Business - Logistics and Supply Management or equivalent combined with the Certified Professional Public Buyer (CPPB) designation. The Certified Supply Chain Management Professional (CSCMP), Certification in Planning and Inventory Management (CPIM), and Certified Supply Chain Certification (CSCP) designations are acceptable alternatives.

Three years of related experience is required.

**Specialized Training & Licenses**:
**Skills and abilities in the following areas are necessary**:
***Demonstrated excellence in customer service and effective communication skills.

Demonstrated attention to detail.

Demonstrated proficiency in MS Office



  • London, Canada City of London Full time

    **Summary of Duties** Reporting to the Manager, Procurement and Supply Operations, the Vendor Performance Officer is responsible for procurement processes related to vendor and contractor performance and safety requirements. This position ensures quality assurance by monitoring vendor and contractor performance and commitments as outlined in contracts and/or...


  • London, Canada FCT Full time

    Sommaire de la compagnie Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C’est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est accueillie et célébrée. FCT offre la meilleure assurance titres de...


  • London, Canada FCT Full time

    Company Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services...


  • London, Canada FCT Full time

    Company Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services...


  • London, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are What Opportunity Awaits? Libro has an opportunity for a passionately accountable Vendor Management Specialist. This experienced specialist position focuses on the operational functions of the...


  • London, Canada Drexel Industries Full time

    **Company Description** Drexel is a true Canadian success story, calling London, Ontario, Canada our home since 2011. We are a family-owned and operated Woman-Owned Business, and we are committed to Sustainability and meeting our own needs without compromising the ability of future generations to meet their own needs. Drexel is a wholesale distribution and...


  • London, Canada FCT Full time

    Sommaire de la compagnie Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C’est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est accueillie et célébrée. FCT offre la meilleure assurance titres de...


  • London, Canada Info-Tech Research Group Full time

    Job Summary As the Director of New Vendor Partnerships, you will develop and continue to grow a high-performance team comprised of 6-10 junior to veteran sales staff in our modernized and data driven sales process. You will have the opportunity to shape, improve, set and execute the sales and service strategy of the organization as you partner with other...

  • Office Manager

    3 weeks ago


    London, Canada VOLO Inc Full time

    Reporting to the General Manager and responsible for Human Resources, **Duties and Responsibilities**: - Oversee and manage Office Operations and Procedures, through third party vendors and Managers including Operations, Human Resources, Administration and Finance. - Responsible for Recruitment, On-boarding/exit processes for new/departing staff, leading...

  • Front Office Manager

    3 weeks ago


    London, Canada Volo Inc. Full time

    Reporting to the General Manager and responsible for Human Resources, The Office Manager is a key resource to the operation and an active member of the Volo Inc. Management team. **Duties and Responsibilities**: - Oversee and manage Office Operations and Procedures, through third party vendors and Managers including Operations, Human Resources,...

  • Office Administrator

    4 weeks ago


    London, Canada Hk tire centre Full time

    WE ARE TIRE SALES AND SERVICE CENTRE IN LONDON ONTARIO. WE ALSO PROVIDE 24/7 MOBILE SERVICE. We HAVE TIRE TECHS AND SAFETY HELD AT THE HIGHEST REGARD! PROFESSIONAL AND RELIABLE. WE SPECIALISE IN TRANSPORT TRUCK TIRES, DUMP TRUCKS, CAR TIRES AND ETC.. WE REPLACE TRUCK TIRES AND CAR TIRES FIX TIRES AND REPLACE RIMS AND ETC... Call 647-401-8230 WE ALWAYS...

  • Office Manager

    1 month ago


    London, Canada J. Dean Williamson Ltd. Full time

    Overview: We are seeking an experienced and organized Office Manager to join our team. As the Office Manager, you will play a crucial role in overseeing the daily operations of our office and ensuring its smooth functioning. This is a full-time position that offers competitive pay and benefits. A high degree of orgaizational skills are a must. Some...

  • Office Admin

    2 months ago


    London, Canada Purifics Water Inc Full time

    Purifics Water Inc, provides Complete Water Purification Solutions with Sustainable Economic and Environmental Advantages based on our market-disruptive technology to the global market. We seek an Office Manager who is talented, enthusiastic, friendly, and efficient to act as a key player. This permanent position can grow with time and experience. Your...

  • Office Admin

    2 weeks ago


    London, Canada Purifics Water Inc Full time

    Purifics Water Inc, provides Complete Water Purification Solutions with Sustainable Economic and Environmental Advantages based on our market-disruptive technology to the global market. We seek an Office Manager who is talented, enthusiastic, friendly, and efficient to act as a key player. This permanent position can grow with time and experience. Your...

  • Office Admin

    4 days ago


    London, Canada Purifics Water Inc Full time

    Purifics Water Inc, provides Complete Water Purification Solutions with Sustainable Economic and Environmental Advantages based on our market-disruptive technology to the global market. We seek an Office Manager who is talented, enthusiastic, friendly, and efficient to act as a key player. This permanent position can grow with time and experience. Your...


  • London, Canada JMP Solutions Full time

    The Office Administrator is the backbone of our local office, ensuring smooth operations and facility systems. Collaborating with leadership, this role calls for a self-motivated and collaborative individual who thrives on variety. Impeccable organizational skills, sound judgment, and the ability to work both independently and as part of a team are...


  • London, Canada JMP Solutions Full time

    The Office Administrator is the backbone of our local office, ensuring smooth operations and facility systems. Collaborating with leadership, this role calls for a self-motivated and collaborative individual who thrives on variety. Impeccable organizational skills, sound judgment, and the ability to work both independently and as part of a team are...


  • London, Canada Renix Full time

    **Position**: Office Administrator **Status**: Full-time, OPEN Renix has an exciting opportunity for a motivated individual to join our team as our Office Administrator. As an expanding, innovative company, Renix provides employees with opportunities to develop and grow in a diverse, flexible work environment. The Office Administrator will support the...


  • London, Canada Fair Chance Learning Full time

    The Office Manager reports to Fair Chance Learning (FCL)’s Chief Operating Officer and works closely with the Director of Marketing and Communication and Director of Learning Productions to ensure coordination in their efforts to reach the organization’s strategic goals and objectives. You will primarily support the development and operation of Fair...

  • Office Manager

    1 month ago


    London, Canada Eckel Electric Full time

    Eckel Electric is a small family owned and operated electrical contractor located between London/St. Thomas, ON and we are looking for a multi-disciplined Office Manager to join our team. The Office Manager will be responsible for managing Eckel Electric accounts payable, accounts receivable, completing payroll with all requisite deductions and maintaining...