Business Development Manager, Eastern Canada

4 weeks ago

Ottawa, Canada LodgeLink Full time

LodgeLink is a caring company that applies innovative technology to transform workforce travel. We collaborate and share in a relentless pursuit to deliver superior customer experiences and help our customers get where they need to be. As a LodgeLink employee, you’ll join an agile, inventive, and dependable team with a bold vision to be the ecosystem for workforce travel.

We look for exceptional, diverse people with an entrepreneurial spirit who want to join an innovative and rapidly growing company that is focused on customer success. People with a can-do team attitude, who are at their best when the pressure is on. If you thrive in a fast-paced environment and want a career, not a job, we might be made for each other.

We have a full-time position for a Business Development Manager in Eastern Canada (Remote).

The Business Development Manager reports to the Manager, Market Growth and is a key contributor in expanding LodgeLink’s presence in the Eastern Canada market. As a trailblazer, the Business Development Manager will build and manage relationships with new customers and play a key role in developing commercial strategies for the Eastern Canada market. They will be expected to meet established sales targets to increase market share for LodgeLink.

The industries we serve include Oil & Gas/Energy, Telecom, Rail, Mining, Construction, Emergency Response, Disaster Recovery, Forestry, Government/Education, and Transportation, among others.

**Duties and responsibilities**

**New Sales Generation**
- Proactively seek and solicit new business opportunities to grow the LodgeLink platform;
- Proactively research leads and conduct discovery calls to identify customer pain points and assess size of opportunities and likelihood of success;
- Work with Customer Success and Marketing team members to tailor presentations towards needs of potential customers;
- Conduct cold calls and initial introductory calls independently;
- Conduct discovery calls and product demonstrations either independently or in collaboration with Customer Success member of your team (internal product experts);
- Document all leads and opportunities in SalesForce;
- Participate in events such as seminars, trade shows and other marketing events.

**Account Management**
- Develop and retain strong relationships with clients within assigned accounts, as determined through the Sales Commission Plan;
- Follow-up with existing customers to ensure satisfaction and increase share of their travel spend and/or re-engage accounts that have gone dormant;
- Keep abreast of industry trends, and product development requests from current/prospective customers and report back to the team;
- Communicate any unique customer requests with members of account management team (Customer Success, Customer Service and Billing Administration);
- Follow-up on collection of payments with client base, as required;
- Travel as required;
- Other duties, initiatives and projects as may be assigned from time to time.

**Qualifications**
- 3-5 years sales and/or business development experience;
- Passionate and results focused with the ability to work in a growing and dynamic environment;
- Demonstrated experience in new customer acquisition is required;
- Proven ability to quickly build rapport and develop long-term productive relationships;
- Excellent listening and discovery skills combined with strong communication skills and ability to overcome objections;
- Experience in workforce accommodation, hospitality, or business travel is an asset;
- Experience in software or technology sales is an asset;
- Time management and planning skills;
- Proficiency in MS Office and Salesforce.

**We are an Equal Opportunity Employer**

At LodgeLink, our value of respect in the workplace is founded on seeing diversity as a strength, being inclusive and fostering collaboration. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected and heard.

LodgeLink is a business unit of Black Diamond Group, a publicly-traded company with nearly 20 years of experience in modular space and workforce solutions, and operations across Canada, the United States, and Australia.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Stock options
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- B2B Sales: 2 years (required)

Work Location: Remote

Application deadline: 2023-02-04

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