Concierge/receptionist- 4pm to 12midnight Friday

3 months ago


Windsor, Canada Fairwinds Lodge Retirement Residence Full time

As part of the Administrative staff s/he will perform other clerical duties as assigned by the Office Manager to support the efficient and safe operation of the Care Community and / or the Retirement Residence. As a valued member of the team, the Receptionist / Concierge demonstrates a commitment to the quality of resident care by providing services in accordance with the organization’s vision, mission and values.

**RESPONSIBILITIES**:
1. **Reception** - Answering, screening and directing all telephone calls Greeting all visitors with utmost courtesy, determining nature and purpose of the visit and directing visitor to the proper location and or person as required.Inform Team Member of Visitor’s arrival Answers questions and / or responds to enquiries in a prompt, professional manner.Conducts tours for prospective Residents / families as required. Promotes a positive / professional working environment with Service Providers and Suppliers working with the Care Community and / or the Retirement Residence/

2.**Security, Health and Safety-**Constant monitoring of alarms on exterior doors. Monitor the arrival and departure of all residents from the Care Community and / or Retirement Residence. Logging of resident movement both into and out of the Care Community and / or Retirement Residence. Accurate logging of Fire drills. Work in accordance with Sienna Health and safety Policies and Procedures and in compliance with provincial Occupational Health and Safety requirements

3. **Other Administration -**Sorting and distribution of mail.Mailing of all cumulated outgoing mail.Preparing courier packages and arrange for their pick-up.Performing incidental clerical work including typing, filing delivering messages, sorting, photocopying faxing - as assigned by the Office Manager to support the efficient operation of the care Community and / or Retirement Residence. Receiving all payments and issuing receipts for same, while complying with cash handling policies.Assisting with inner office functions as required and as assigned by the Office Manager.Supports and assists the Office Manager as required / assigned in the completion of monthly audits and in administering Accounts Payable (i.e., uploading vendor invoices into Yardi)

3. **Records Management** -Support and assist the Office manager in maintaining up-to-date resident listingsSupport and assist the Office Manager in the of charts and files for new resident admission

**QUALIFICATIONS**:High school diploma or equivalentProficiency with MS Office (Word, Excel, Outlook, PowerPoint) and internet useExceptional customer serviceStrong administrative detail orientation, deadline-driven and organizational skills.Demonstrated internal service-oriented collaboration and communication skills

**Job Types**: Part-time, Permanent

Pay: $18.00 per hour

Expected hours: 16 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Evening shift
- Every Weekend
- Overtime
- Weekends only

**Experience**:

- Microsoft Excel: 1 year (required)
- Microsoft Office: 1 year (required)
- Customer service: 1 year (required)
- Organizational skills: 1 year (required)

Work Location: In person


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