Am Server
6 months ago
A rare seasonal opportunity to work as a full-time breakfast server at Vista 18 has just opened up. We are currently looking for someone who is able to work Monday through to Friday.
With the impressive views of downtown Victoria from our 18th floor, along with a newly renovated space, it's a great time to consider Vista 18 and the Chateau Victoria as your next employer.
**We offer**:
- A free meal per shift.
- Comprehensive benefits package _(based upon hours worked)_ along with union pension plan.
- Employee, Friends & Family hotel discounts.
- Vista 18 Restaurant + Lounge and Clive’s Classic Lounge employee discount ~ 50%.
- Other Industry discounts.
- Employee events ~ birthday, holiday and employee appreciation celebrations.
- Learning and development opportunities - educational reimbursement programs.
- Bike storage facilities, onsite parking and discounted ProPASS through BC Transit.
**Main responsibilities**:
- Provide friendly, responsive service to create an exceptional dining experience for all guests.
- Take food and beverage orders from guests, enter orders accurately in POS system which relays orders to the kitchen and bar.
- Deliver food and beverages from kitchen and bar to guests in a timely manner.
- Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- Prepare final bill ensuring its accuracy, present check to guest, enter and accept correct payment, process credit/debit/gift card charges accurately or make change if applicable.
- Accurately complete server cash-out at the end of service shift.
- Following established procedures and policies when completing tasks.
- Be an Ambassador for the Chateau Victoria Hotel & Suites and Vista 18.
- Other duties assigned.
**Qualifications**:
- Must have a valid Serving it Right certificate
- Proven cash handling experience
- Must possess exceptional customer service skills and professionalism
- Must possess strong organizational skills and attention to detail.
- Proven communications skills and ability to work positively in a team environment and respond well to direction.
- Ability to complete shifts that include frequent standing, walking, bending and lifting.
- Previous food and beverage service experience necessary.
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