Practice Coach

6 months ago

Pembroke, Canada FYidoctors Full time

**FYidoctors** is seeking a **Practice Coach **on a Full-Time, permanent basis at our practice in **Pembroke.**

This team member will work a schedule of 40 hours per week, Mondays through Saturdays.

**How You’ll Benefit**
- Competitive salary and benefits
- Comprehensive rewards package
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture where collaboration is fostered
- Ongoing training and development opportunities

**Responsibilities**
- Fostering collaboration and teamwork among practice staff
- Building trust and commitment with your work group
- Training, development and coaching of staff to FYidoctors processes, programs, and products
- Delivering legendary customer service along with perfect quality eyewear
- Setting and obtain clinic revenue goals
- Hiring, onboarding and training of new staff
- Scheduling of staff/doctors
- AR/AP
- Benefits submissions and tracking (OHIP and third party)
- Banking deposits and reconciliations
- Inventory management
- All leadership aspects of daily clinic operations
- Minimum two years experience in a customer service focused retail environment
- Minimum one year experience in a coaching or leadership role
- Experience in an optical environment would be considered an asset
- Excellent organization and time management skills
- Excellent oral and written communication skills
- Ability to adapt and respond quickly to changing priorities via critical thought and problem solving
- A reputation for delivering results through successful people management
- General PC knowledge including Microsoft Office (Word, Excel, PowerPoint, Outlook)

**About Us**

FYidoctors is an exciting entrepreneurial company that started as a small group of 30 optometrists. In just 12 years we have grown to more than 3,000 employees with more than 265 locations across the country. Today, as Canada’s fastest growing eye care provider and winner of Canada’s Best Managed Companies, our team of respected leaders from provincial and national optometric associations bring experience, dedication, and a commitment to the values that have long been associated with optometry.

From our lab to our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care.

**How to Apply**

**Skills**: Required
- Microsoft Office
- Communication - Written

Preferred
- Communication - Verbal

**Behaviors**: Required
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity

**Motivations**: Required
- Peer Recognition: Inspired to perform well by the praise of coworkers
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Self-Starter: Inspired to perform without outside help
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Goal Completion: Inspired to perform well by the completion of tasks
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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