Guest Services Agent

5 months ago


Kelowna, Canada Accent Inns Inc. Full time

**Are You the Duck We are Looking For? Take a gander at this post...**

Accent Inns, the hotel with a rubber duck in every room, is searching for a **Guest Services Agent (Full Time/Seasonal) **to join our flock of totally unique and fun-loving individuals at our** Kelowna **location.

Accent Inns is a family-owned, BC-based hospitality company that LEADS WITH LOVE and our number one metric as a company is the happiness of our staff, who we call our Fam-Jam ’cause we are like family.

Key to our success is living by our four Core Values everyday:

- Be Real
- Have Fun
- Make Everything Better
- Have Each Other’s Backs

Here we want our Fam-Jam to feel well taken of by us and by one another. That’s who we are

**Benefits & Work Perks**

We cover 100% of medical and dental premiums, PLUS you get free mental health benefits. We also have a bunch of Work Perks just for you:

- Free nights at any of our hotels + discounts for friends & family
- Scholarship programs for you and your family
- Gift cards for achieving targets
- Employee purchase program so you can get sweet deals on everything from electronics to linens
- Live your best life fund to help fund courses you're interested in taking (whether they're related to your work or not)
- And these are just a few_

**What You Do**
- You embody our four Core Values everyday bringing your positive self to make your fellow employees and guests days brighter.
- You are the first impression our guests will experience. You are genuinely interested in others and show it with a friendly smile and warm enthusiastic welcome.
- You quickly check in our guests, support and assist them with any needs they have during their stay, and accurately settle their account when they leave.
- You are the nerve center of our hotel operations. You own the lobby. You work in a hectic, fast-paced lobby and face new challenges every day with a steady hand on the helm.

**What You Need**
- Fun loving nature
- Easy conversationalist
- Extra-sensory perception to how others are feeling
- Tech-savvy systems expertise
- Multi-tasker who doesn’t crack under pressure
- An eagle eye for details
- Sleuth-like problem solving skills
- Experience beneficial as customer service representative, receptionist, hospitality, tourism, retail

**Join Our Fam-Jam**

**_ Check out our _**_Fam Jam Website_**_ to learn more about us_


  • Guest Service Agent

    5 months ago


    Kelowna, Canada Holiday Inn Express & Suites Hotel, Kelowna Full time

    **Who You Are** We are looking for people with excellent customer service and communication skills to fill the shoes of an excellent Guest Service Agent to be the first point of contact for our guests at our Holiday Inn Express & Suites Kelowna property. Guest Service is a crucial part of our overall operation and there is never a dull moment! At the...

  • Guest Service Agent

    5 months ago


    Kelowna, Canada Hampton Inn & Suites by Hilton Kelowna Airport Full time

    If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Hampton Inn & Suites - Kelowna Airport is currently looking to fill the role of Guest Service Agent. We are also on a bus route, with a stop just outside of the hotel, and are offering shared staff...

  • Guest Service Agent

    5 months ago


    Kelowna, Canada Eldorado Resort Full time

    **Business Operating Name**:Manteo Resort **Position Title**: Guest Services Agent **Number of Available Position(s)**:2 **Terms of Employment**: permanent, full-time **Hours**: 30 - 40 hours per week **Wage**: $18.00 - $18.50 per hour **Benefits**: - Staff accommodation - Extended Health and Dental Benefits - Employee and Family Assistance Program -...


  • Kelowna, British Columbia, Canada Eldorado Resort Full time

    At Eldorado Resort, we are seeking a highly skilled Guest Services Supervisor to lead our Front Desk operations and provide exceptional guest experiences. As a key member of our team, you will be responsible for ensuring a consistently high standard of service and maintaining a positive working relationship with our guests and staff.Key Responsibilities:Lead...

  • Guest Services Agent

    6 months ago


    West Kelowna, Canada The Cove Lakeside Resort Full time

    The Cove Lakeside Resort located in West Kelowna, British Columbia’s beautiful Okanagan Valley is a luxury all-suite resort. With a tranquil waterfront setting and majestic views of Okanagan Lake, we are a place where the beauty and solitude of nature is just 15 minutes from the shops and restaurants of downtown Kelowna. The Cove Lakeside Resort provides...

  • guest service agent

    1 week ago


    Kelowna, Canada Prestige Beach House Kelowna Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate...

  • guest service agent

    2 weeks ago


    Kelowna, Canada Prestige Beach House Kelowna Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate...

  • guest service agent

    2 weeks ago


    Kelowna, Canada Prestige Beach House Kelowna Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate...


  • Kelowna, British Columbia, Canada Eldorado Resort Full time

    At Eldorado Resort, we are seeking a highly skilled Guest Services Supervisor to lead our Front Desk operations and ensure a consistently high standard of guest service.Key Responsibilities:Assist management in training, evaluating, counseling, motivating, and coaching employees to achieve exceptional guest service.Develop and maintain positive working...


  • Kelowna, British Columbia, Canada Argus Properties Full time

    Job Summary: We are seeking a skilled Guest Services Supervisor to lead our front desk operations at the Eldorado Resort. In this role, you will be responsible for ensuring a consistently high standard of guest service while supervising and assisting our Front Desk team.Responsibilities:Assist management in training, evaluating, counseling, motivating, and...


  • Kelowna, British Columbia, Canada Argus Properties Full time

    At Argus Properties, we're seeking a skilled Guest Services Supervisor to lead our Front Desk operations at Eldorado Resort. As a key member of our team, you'll be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.Key Responsibilities:Lead the day-to-day Front Desk operations, ensuring seamless guest...


  • Kelowna, British Columbia, Canada Argus Properties Full time

    At Argus Properties, we are seeking a highly skilled Guest Services Supervisor to join our team at the Eldorado Resort. As a key member of our Front Desk operations, you will be responsible for ensuring a consistently high standard of guest service.Key Responsibilities:Lead the day-to-day Front Desk operations, including checking guests in and out, coaching...


  • Kelowna, Canada Argus Properties Full time

    Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach. If you are...


  • Kelowna, Canada Eldorado Resort Full time

    Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach. If you are...

  • Front Desk Agent

    5 months ago


    Kelowna, Canada Ramada Hotel and Conference Centre-Kelowna Full time

    The Ramada Hotel in Kelowna is seeking an experienced Front Desk Agent. Previous Knowledge of Opera PMS system a plus. Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent...

  • Guest Service Host

    2 weeks ago


    Kelowna, British Columbia, Canada Prestige Beach House Kelowna Full time

    Job DescriptionWe are seeking a Guest Service Host to join our team at Prestige Beach House Kelowna.Job SummaryThe Guest Service Host is responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining the overall quality of our hotel's facilities and services.ResponsibilitiesGuest Services: Register...

  • Guest Service Expert

    6 months ago


    Kelowna, Canada Marriott International, Inc Full time

    **Additional Information** Pay: $16.75-$16.75/hour Position: Banquet Server Part Time **Job Number** 24014242 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Grand Okanagan Resort, 1310 Water Street, Kelowna, BC, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Guest Services Manager

    5 months ago


    Kelowna, Canada Hilton Garden Inn Kelowna Full time

    **Guest Services Managers **serve as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. **Core Work Activities** - Serves as a leader in displaying outstanding hospitality skills. - Utilizes interpersonal and communication skills to lead, influence, and encourage...


  • Kelowna, British Columbia, Canada DAYS INN Full time

    Job Title: Guest Service SupervisorAbout the Role:We are seeking a highly skilled Guest Service Supervisor to join our team at DAYS INN. As a Guest Service Supervisor, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.Key...


  • Kelowna, Canada EightSix Network Full time

    Job Description Job Type: Casual Rate: $17.40 The Gateway to Your Future We’re looking for a guest whisperer. We define this as a friendly, patient and intuitive customer service pro who knows how to maintain a Zen demeanour while thriving in a busy work environment and ensuring guests have an exceptional experience. If this sounds like you,...