Front Desk Agent

5 months ago


West Kelowna, Canada Fairfield West Kelowna Full time

We are looking for a customer centric Guest Services Agent to join our team at the **Fairfield Inn & Suites by Marriott West Kelowna**

Some of the responsibilities include, but are not limited to:

- Process guest arrivals and departures, including all necessary payments
- Handle & coordinate room assignments and pre-arrivals
- Check-in and check-out of groups and tours
- Answering calls and assisting guests with reservations or any other inquiries in a timely manner.
- Assisting guests with booking wine packages, restaurant reservations
- Contributing to a positive team culture
- A proactive approach to guest comments/issues, ensuring these are handled in a professional manner meeting or exceeding guests expectations
- Help achieve departmental goals and contributes ideas for better guest satisfaction, colleague relations and revenue enhancement by providing motivational leadership
- High School graduation required
- Hotel experience an asset but not required.
- Proficient with computers. Experience with Fosse will be an asset
- Ability to plan, prioritize and complete multiple projects
- Self Starter who is empowered to take the initiative to do what it takes to ensure the best guest experience
- Ability to work with all employees to promote teamwork and co-operative relationships within and across departments
- Ability to work evenings and weekends. Shifts run from 7am - 3pm or 3pm - 11pm, so reliable transportation is important. Occasionally you may be asked to cover an overnight 11pm - 7am shift.

**Job Types**: Full-time, Permanent

**Salary**: $18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


  • Front Desk Agent

    5 months ago


    Kelowna, Canada Ramada Hotel and Conference Centre-Kelowna Full time

    The Ramada Hotel in Kelowna is seeking an experienced Front Desk Agent. Previous Knowledge of Opera PMS system a plus. Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent...


  • West Kelowna, British Columbia, Canada ALBERTA LTD Full time

    Job Title: Front Desk Hotel ClerkAt ALBERTA LTD, we are seeking a skilled Front Desk Hotel Clerk to join our team. As a Front Desk Hotel Clerk, you will be responsible for providing exceptional customer service to our guests, handling front desk operations, and maintaining a clean and organized front desk area.Key Responsibilities:Provide excellent customer...


  • West Kelowna, British Columbia, Canada ALBERTA LTD Full time

    Job Title: Hotel Front Desk ClerkWe are seeking a detail-oriented and organized Hotel Front Desk Clerk to join our team at ALBERTA LTD. As a Hotel Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the overall cleanliness and organization of the front desk area.Key...


  • West Kelowna, British Columbia, Canada ALBERTA LTD Full time

    Job Title: Hotel Front Desk ClerkWe are seeking a detail-oriented and organized Hotel Front Desk Clerk to join our team at Alberta Ltd. The successful candidate will be responsible for providing exceptional customer service to our guests, handling room assignments, and maintaining the front desk area.Key Responsibilities:Provide excellent customer service to...


  • West Kelowna, British Columbia, Canada ALBERTA LTD Full time

    Job Title: Front Desk Hotel ClerkAlberta Ltd is seeking a highly motivated and detail-oriented Front Desk Hotel Clerk to join our team. As a Front Desk Hotel Clerk, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the overall cleanliness and organization of the front desk area.Key...


  • West Kelowna, British Columbia, Canada ALBERTA LTD Full time

    Job Title: Front Desk Hotel ClerkAt ALBERTA LTD, we are seeking a highly motivated and detail-oriented Front Desk Hotel Clerk to join our team. As a Front Desk Hotel Clerk, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining the overall cleanliness and organization of the front desk...


  • West Kelowna, British Columbia, Canada ALBERTA LTD Full time

    Job Title: Hotel Front Desk ClerkWe are seeking a highly motivated and detail-oriented Hotel Front Desk Clerk to join our team at Alberta Ltd. The successful candidate will be responsible for providing exceptional customer service to our guests, handling front desk operations, and maintaining a clean and organized work environment.Key...


  • West Kelowna, British Columbia, Canada ALBERTA LTD Full time

    Job Title: Hotel Front Desk ClerkAlberta Ltd is seeking a detail-oriented and customer-focused Hotel Front Desk Clerk to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.Key Responsibilities:Provide...


  • West Kelowna, British Columbia, Canada ALBERTA LTD Full time

    Job Title: Front Desk Hotel Team MemberWe are seeking a highly motivated and detail-oriented Front Desk Hotel Team Member to join our team at Alberta Ltd. The successful candidate will be responsible for providing exceptional customer service to our guests, handling front desk operations, and maintaining a clean and welcoming environment.Key...


  • Kelowna, British Columbia, Canada Eldorado Resort Full time

    About UsEldorado Resort is a world-class destination nestled on the shores of Okanagan Lake, offering unparalleled amenities and an exceptional experience for our guests.Salary InformationWe are offering a competitive salary range of $60,000 to $80,000 per year, based on experience and qualifications. This figure takes into account the unique opportunities...

  • Hotel Front Desk

    5 months ago


    Kelowna, Canada Witmar Holdings Ltd Full time

    Do you have a really, really good dog? Well if you said yes, you may be able to bring your pooch to work with you! We have two pet-friendly, family-owned, mid-sized hotels. We also do doggie interviews so if your dog is well behaved, we welcome her/him to join you behind the desk. We are seeking experienced Front Desk Agents to join our talented, friendly...


  • West End, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a friendly and professional Front Desk Representative to join our team at beBee Professionals in West End Canada. As a Front Desk Representative, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure smooth office operations.Key...


  • West Kelowna, British Columbia, Canada ALBERTA LTD Full time

    {{Job Summary}}{{Alberta LTD}} is seeking a motivated and detail-oriented Front Desk Hotel Clerk to join our team. In this role, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.{{Responsibilities}}Provide warm and welcoming service to guests, responding to their needs and requests in a...


  • Kelowna, British Columbia, Canada Eldorado Resort Full time

    Role OverviewEldorado Resort is seeking a motivated and experienced Front Desk Operations Manager to lead our Front Desk team. As a key member of our resort's management team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front desk services.About the RoleWe are looking for a results-driven...


  • West Vancouver, Canada Azalea Physiotherapy Full time

    _**URGENTLY HIRING (Starting date As soon as possible)**_ Azalea Physiotherapy is a leading physiotherapy clinic dedicated to providing exceptional care and rehabilitation services to our valued patients. Our team of experienced physiotherapists, Kinesiologist, Chiropractors, and Acupuncturists is committed to helping individuals achieve optimal health and...


  • West Vancouver, Canada Oxgen Yoga & Fitness - West Vancouver Full time

    W E ' R E H I R I N G ! **NOT YOUR TYPICAL YOGA STUDIO!** Oxygen Yoga & Fitness is the fastest growing Yoga and Fitness Studio in Canada! Born on Canada’s West Coast in 2011 and doubling studios year after year! 100+ studios across Canada & now in U.S.A! Modern, Revolutionary & Boutique - Oxygen Yoga and Fitness offers variety & unique classes for all...


  • West Vancouver, Canada Oxgen Yoga & Fitness - West Vancouver Full time

    W E ' R E H I R I N G ! **NOT YOUR TYPICAL YOGA STUDIO!** Oxygen Yoga & Fitness is the fastest growing Yoga and Fitness Studio in Canada! Born on Canada’s West Coast in 2011 and doubling studios year after year! 100+ studios across Canada & now in U.S.A! Modern, Revolutionary & Boutique - Oxygen Yoga and Fitness offers variety & unique classes for all...


  • Kelowna, British Columbia, Canada Idea Immigration Solutions Ltd. Full time

    Job Summary: We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Idea Immigration Solutions Ltd. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients.Key Responsibilities:Provide exceptional customer service to clients and the publicManage...

  • Front Desk Associate

    1 month ago


    Kelowna, British Columbia, Canada beBee Professionals Full time $30,000 - $40,000

    Job DescriptionbeBee Professionals is seeking a skilled Front Desk Associate to join our team in Kelowna, Canada. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Provide...

  • Front Desk Associate

    1 month ago


    West Vancouver, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals is seeking a skilled Front Desk Associate to join our team in West Vancouver. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Provide warm and welcoming...