Bilingual Administrative Specialist

2 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Bilingual Administrative Specialist (Insurance)

**What is the opportunity?**

As the Bilingual Administrative Specialist your primary focus will be to assist Estate Planning Specialist and or respective teams with ongoing policy administration. The main focus for the role will always be to go above and beyond providing the best possible administrative service delivery. The Bilingual Administrative Specialist will also work with Investment Advisors and teams as they may be part of the policy administration process.

**What will you do?**
- Manage the administrative transactional request from either the EPS or IA team by
- Review completed forms from the insurance company
- Send completed forms to the insurance company for handling
- Follow up with the insurance company
- Confirm with all parties when completed
- Maintain data integrity on our database by ensuring the change has been updated.
- Reassigning policies from one advisor to another whether that is with one advisor or on a mass request.
- Complete agent of record requests when a client wants to bring their policy to RBC
- Maintain the insurance company inforce forms on our internal website
- Provide listing of insurance policies to the investment advisor
- Problem solving and helping provide alternative solutions
- Investigations into policy behavior and providing detailed analysis
- Assist with any inquiries that may be requested

**What do you need to succeed?**

**Must-have**
- Minimum of 1-2 years in a similar role
- Post-secondary studies in a related field
- Excellent Communication skills

**Nice to Have (not required)**
- Full Insurance Licensed (LLQP)

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Challenging work
- Variety of assignments
- Financial strength and a strong brand
- Prestige
- Management that supports your work and progression

**Job Summary**

**Address**:
TORONTO, Ontario, Canada

**City**:
CAN-ON-TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Contract (Fixed Term)

**Pay Type**:
Salaried

**Posted Date**:
2023-03-14

**Application Deadline**:
2023-03-27

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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