Bilingual Default Specialist

2 weeks ago

Toronto, Canada HomeEquity Bank Full time

WHO WE ARE
HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage product.

Our Values, Our Passion
At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.

Customer-Focused. Passionate Advocates
Courage to Act. Do the Right Thing
One Team. One Vision
Think Long-Term. Ever-Evolving
Be Exceptional. Inspire Greatness

***:
Reporting to the Manager Default Management, the Bilingual Default Specialist is responsible for managing the Default Portfolio to ensure that the portfolio is maintained, and all aspects of collection and legal processes are completed timely and efficiently.

The Bilingual Default Specialist is part of the Bank’s Mortgage Operations department and it is critical to have a collaborative relationship with the Bank’s other departments.

The Bilingual Default Specialist must lead by example and ensure healthy, effective relationships are fostered. This role is also responsible for documenting, implementing and assessing controls and processes to ensure full compliance with applicable regulatory requirements and the Bank’s policies, including Privacy, AML, Complaint Handling and Compliance. The Bilingual Default Specialist is responsible for handling all administration and processing aspects of the Bank’s Default portfolio including collections, all legal matters including appraisals, title searches and real estate agents and provincial lawyers.

The position plays an important role within the Bank because it requires an understanding of collections and all provincial legal requirements, credit, mortgage terms, risk management, internal controls and regulatory compliance.

**MAJOR ELEMENTS OF THE ROLE**:

- Ensure that all mortgages in default are processed and managed in an efficient and timely manner within the parameters of the Bank’s regulatory requirements and defined policies
- Play a key role in default management
- Play a key role in risk management as it relates to securing valid enforceable security on every mortgage and ensuring full adherence to the Bank’s policies and procedures and regulatory requirements
- Provide regular input, counsel and direction to the team
- Make prompt decisions on mortgage file matters requiring approval as appropriate and permitted
- Measure and report regularly on processing efficiency, including files requiring exceptions to the Bank’s standard processes and/or practices
- Be a critical contributor to the Bank’s operational efficiencies by identifying and proposing effective solutions to maximize process efficiency
- Implement on a timely basis, solutions to address internal control gaps
- Maintain current and comprehensive written mortgage processing documentation

**SKILLS AND EXPERIENCE REQUIRED**:

- University Degree or College Diploma
- 1+ years’ experience in mortgage processing and administration
- Experience working at a Canadian financial institution is an asset
- Knowledge and experience in default management which encompasses collections and legal action
- Experience and involvement with internal audit and OSFI reviews
- Ability to take initiative
- Ability to work independently and know when to make decisions and when to seek input from others
- Effectively manage multiple activities while under time constraints
- Ability to establish healthy working relations and partnerships
- Demonstrated planning abilities excellent written and verbal communicator
- Ability to speak French is a must

Working Conditions Unique to Job
- Hybrid office environment

WHY WORK AT HOMEEQUITY BANK?
Great Environment
HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility - an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way.
We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees.

A Dynamic Culture - With People at the Centre
We believe our people make all the difference; our tireless commitment to inclusivity, professional development, and employee experience has been recognized through awards including the Greater Toronto’s Top Employers 2024,Waterstone Canada's Most Admired Corporate Cultures 2022-2023, the Globe and Mail's Report on Business: Canada's Top Growing Companies 2022 (third year since 2019), Canadian's Mortgage Professional (CMP) Top Mortgage Employer 2023 for the third year in a row and Achievers Top 50 Most Engaged Workplaces 2023.

Growth and Opportunities
We provide challenging and rewarding careers in a wide variety of fields. We

  • Sr. Specialist, Multi-Unit Servicing and Default Mgmt

    2 weeks ago

    Toronto, Canada CMHC Full time

    Job Requisition ID: 10185 Position Status:  Temporary Full Time  Position Type:  Hybrid Office Location:  Montreal (QC); Calgary (AB); Halifax (NS); Ottawa (ON); Toronto (ON); Vancouver (BC) Travel Requirement:  Travel not required  Language Designation:  English Essential  Language Skill Levels (Read/Write/Speak):  ZZZ  ...

  • Sr. Specialist, Multi-Unit Servicing and Default Mgmt

    2 weeks ago

    Toronto, Canada CMHC - SCHL Full time

     Job Requisition ID: 10185  Position Status: Temporary Full Time Position Type: Hybrid   Office Location: Montreal (QC); Calgary (AB); Halifax (NS); Ottawa (ON); Toronto (ON); Vancouver (BC)Travel Requirement: Travel not required Language Designation: English Essential Language Skill Levels (Read/Write/Speak): ZZZ Salary: Our salaries...

  • Commercial Collections and Recovery Specialist

    7 days ago

    Toronto, Canada Axis Auto Finance Full time

    **Commercial Collections and Recovery Specialist** Axis Finance Group is a fintech lender. Building and deploying leading-edge technology made us the fastest growing, publicly traded Canadian Auto Finance company. As a team, we continuously seek new and innovative ways to grow our business. Our agile, high energy culture rewards top performance and the...

  • Mortgage Account Specialist

    2 days ago

    Toronto, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping Canadians become much more financially successful and secure. We are everything a traditional financial institution is not. Our vision is to revolutionize financial services for the benefit of Canadians by providing the most innovative and cost efficient financial services online. That’s...

  • Bilingual Learning Specialist

    1 month ago

    Toronto, Canada LifeWorks Full time

    Build a meaningful career At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting...

  • Claims Specialist

    1 week ago

    Toronto, Canada WCG Services Full time

    **Who we’re looking for**: **Claims Specialist (Bilingual)** **Program**: RSVP **Status**: Permanent, Full-Time **Location**:Work from Home in Canada Like WCG, you believe in the power of work to transform lives. As Claims Specialist, you’ll be responsible for answering client telephone inquiries about their claims, processing claims, and invoicing...

  • Claims Specialist

    2 days ago

    Toronto, Canada WCG International Full time

    Job Details Description Who we’re looking for Claims Specialist (Bilingual) Program: RSVP Status: Permanent Full-Time Location: Remote - Canada Like WCG, you believe in the power of work to transform lives. As Claims Specialist, you’ll be responsible for answering client telephone inquiries about their claims, processing...

  • Health and Safety Specialist

    5 days ago

    Toronto, Canada Bell Full time

    Req Id: 417913 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the...

  • Bilingual Project Implementation Specialist

    1 week ago

    Toronto, Canada BlueSky Personnel Solutions Full time

    Our client located in the west GTA is seeking a Bilingual Project Implementation Specialist to add to their team. What’s in it for you: Opportunity to work with an industry leader compensation package along with an outstanding benefits program bonus structure Engaging and fulfilling work environment

  • Bilingual Health and Safety Specialist

    1 week ago

    Toronto, Canada BlueSky Personnel Solutions Full time

    Our client located in Toronto is looking for a Bilingual Health and Safety Specialist to add to their team. What’s in it for you: Excellent compensation with benefits Pension plan 4 weeks of vacation Remote opportunity, work in the office 1 day per week In this role, you will be responsible for: De

  • Bilingual Product Specialist

    2 weeks ago

    Toronto, Ontario, Canada Randstad Full time

    Are you looking to gain experience within a top 5 bank? Do you have a strong commercial payment transactions experience? Are you bilingual in English and French? If so, this is a great opportunity for you Our client, a top 5 bank, is looking for a Bilingual Product Specialist for a 6 months contract in Toronto. This position is working onsite. Pay rate:...

  • Associate, Collections

    2 weeks ago

    Old Toronto, Canada Hyundai Capital Full time

    Job Description - Associate, Collections (French/English Bilingual) (240000BL) Job Description Associate, Collections (French/English Bilingual) - ( 240000BL ) Description Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor...

  • Associate, Collections

    1 week ago

    Toronto, ON, Canada Hyundai Capital Full time

    Job Description - Associate, Collections (French/English Bilingual) (240000BL) Job Description Associate, Collections (French/English Bilingual) - ( 240000BL ) Description Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia...

  • Associate, Collections

    1 week ago

    Old Toronto, Canada Hyundai Capital Full time

    Job Description - Associate, Collections (French/English Bilingual) (240000BL) Job Description Associate, Collections (French/English Bilingual) - ( 240000BL ) Description Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor...

  • Associate, Collections

    1 week ago

    Old Toronto, Canada Hyundai Capital Full time

    Job Description - Associate, Collections (French/English Bilingual) (240000BL) Job Description Associate, Collections (French/English Bilingual) - ( 240000BL ) Description Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor...

  • Rfp & Contracts Specialist (Bilingual)

    4 weeks ago

    Toronto, Canada Fresenius Kabi Canada Full time

    Caring for Life. Make a difference. Be the difference._ If you are looking to work for a growing, global corporation that is focused on making meaningful improvements in the safety, affordability, and availability of the care medical professionals provide to their patients, then you should consider Fresenius Kabi. We are an employer that works to build...

  • Bilingual Product Specialist

    2 weeks ago

    Toronto, Canada Randstad Full time

    Are you looking to gain experience within a top 5 bank? Do you have a strong commercial payment transactions experience? Are you bilingual in English and French? If so, this is a great opportunity for you! Our client, a top 5 bank, is looking for a Bilingual Product Specialist for a 6 months contract in Toronto. This position is working onsite. Pay rate:...

  • Mortgage Collection Specialist

    1 month ago

    Toronto, Canada Home Trust Company Full time

    Company Profile Home Capital Group Inc., together with its operating subsidiary Home Trust Company, has developed a track record of success as Canada’s leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of our core residential and commercial mortgage...

  • Technical Specialist Advisory

    15 hours ago

    Toronto, Canada Scotiabank Full time

       Requisition ID: 200477Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Team  Global Banking and Markets Engineering (GBME) is the fast-moving, award-winning technology engine that powers Scotiabank’s Corporate, Investment Banking, and Capital Markets businesses.  The Role GBME’s...

  • Bilingual Training Specialist

    4 weeks ago

    Toronto, Canada Shore Consulting Full time

    Company Description Shore is an IT and strategy consulting firm focusing on innovation in the public sector. We deliver services and tools that advance public sector organizations and the services they provide. Shore’s working environment is flexible, collaborative, and down to earth. We work hard and deliver exceptional quality, but don’t take...