See more Collapse

Orders Desk Customer Service Rep

4 weeks ago

Victoria, Canada Hoyne Brewing Company Full time

**About us**

**If you are interested in this position, it is because**:
You have a friendly and positive demeanour which paves the way to building relationships and creating a supportive environment with your coworkers. Your “cool as a cucumber” nature allows you to deal patiently and efficiently with challenges and setbacks that arise. You are a master of details, and nothing slips past you unnoticed. You are self-motivated and can balance priorities while rapidly responding to urgent matters. You not only pay attention to detail and accuracy, but you thrive on this. You have a willingness to do what it takes and pitch in where needed.

**Daily Tasks**:

- Providing exceptional customer service to our customers, accounts, vendors, and staff.
- Successfully work with frequently changing priorities and completing daily deadlines. - Utilizing MS Office Suite and Ekos Brewery Management Software for generating invoices, bill of ladings, credit memos.
- Troubleshooting issues while keeping calm and providing exceptional customer service.
- Communicating in a courteous and respectful manner with team members for requirements needed.
- Various duties including providing back up to our retail store, account/record management, inventory management, liaise with other departments, government order reconciliation.
- Assure deliveries are completed for final processing.

**Requirements**:

- Minimum 2 years of customer service within an office environment
- Serving it Right Certification is an asset.
- Hospitality and craft beer industry experience is an asset.
- Highly organized, with acute attention to detail and accuracy.
- Personable and professional disposition to create a welcoming, friendly, and positive work environment.
- Excellent interpersonal and communication skills, both verbal and written.
- Self-directed, can prioritize work tasks, manage multiple deadlines.
- Can confidently make decisions and has an aptitude to problem-solve various situations.
- Open minded, flexible and values being an integral team member.
- Tolerance for a busy office environment with multiple interruptions, all the while staying calm.
- Computer savvy and proficient with MS Office Suite (Word, Outlook, Excel), QuickBooks, Ekos

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Victoria, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service (preferred)

Work Location: One location

We have other current jobs related to this field that you can find below

  • Order Desk Clerk

    3 weeks ago

    Victoria, Canada Islands West Manufacturers Full time

    If you are looking to join a dynamic and growing team, Islands West Produce has the right job for you! With a long history in Victoria, we pride ourselves on providing excellent client service and being passionate about our Islands West product offerings. As a member of our Orders Desk team, you will perform a variety of customer service, order desk,...

  • Order Desk Clerk

    3 weeks ago

    Victoria, Canada Islands West Manufacturers Full time

    If you are looking to join a dynamic and growing team, Islands West Produce has the right job for you! With a long history in Victoria, we pride ourselves on providing excellent client service and being passionate about our Islands West product offerings. As a member of our Order Desk team, you will perform a variety of customer service, order desk,...

  • Order Desk Clerk

    2 weeks ago

    Victoria, British Columbia, Canada Islands West Manufacturers Full time

    If you are looking to join a dynamic and growing team, Islands West Produce has the right job for you With a long history in Victoria, we pride ourselves on providing excellent client service and being passionate about our Islands West product offerings.As a member of our Orders Desk team, you will perform a variety of customer service, order desk,...

  • Order Desk Clerk

    4 weeks ago

    Victoria, Canada Islands West Produce Full time

    We are seeking a professional, highly motivated, and experienced Client Services Clerk to join our growing team. If you are looking for a dynamic role that offer a blend of Customer Service and Administration - we have the role for you! **SCHEDULE REQUIREMENTS**: - Weekdays: x3 (10:00a - 6:00p) and Weekends: Saturday (7:00a - 3:00p) & Sunday (10:00a -...

  • Order Desk Clerk

    2 weeks ago

    Victoria, British Columbia, Canada Islands West Produce Full time

    We are seeking a professional, highly motivated, and experienced Client Services Administrator to join our growing team. If you are looking for a dynamic role that offer a blend of Customer Service and Administration - we have the role for youFOCUS:As a member of our Orders Desk team, you will perform a variety of customer service, order desk, administrative...

  • Customer Service Rep

    3 weeks ago

    Victoria, Canada FloForm Countertops Full time

    With 16 branches and 5 manufacturing facilities located in the Pacific Northwest and Western Canada, FLOFORM Countertops manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of the Best Managed Companies in North America. Required immediately, our LOCAL **VICTORIA** BRANCH is...

  • IT Service Desk Representative

    4 weeks ago

    Victoria, Canada ICBC Full time

    At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and...

  • E-comm Customer Service Rep

    3 weeks ago

    Victoria, Canada Everything Wine Full time

    We're currently searching for friendly, outgoing and engaging E-comm Customer Service Reps. When you apply, please tell us why you think you'd be a fit for our team! Must be 19 years of age or older. Some evening and weekend work is required. Must be able to lift 30lbs. **Location with positions available**: - **Victoria area...

  • Office Manager: Administration, Order Desk

    5 days ago

    Victoria, Canada MacDonald Search Group Full time

    Office Manager: Administration, Order Desk & Regulatory Part Time / Full Time Office Manager: Administration, Order Desk & RegulatoryOur client based in Victoria, Canada, is an expansion-stage beverage producer with products currently sold in most Canadian provinces and in 12 countries around the world. They have won ‘World's Best’ and ‘Canadian...

  • Office Manager: Administration, Order Desk

    7 days ago

    Victoria, Canada MacDonald Search Group Full time

    Office Manager: Administration, Order Desk & Regulatory Part Time / Full Time Office Manager: Administration, Order Desk & RegulatoryOur client based in Victoria, Canada, is an expansion-stage beverage producer with products currently sold in most Canadian provinces and in 12 countries around the world. They have won ‘World's Best’ and ‘Canadian...

  • Office Manager: Administration, Order Desk

    7 days ago

    Victoria, Canada MacDonald Search Group Full time

    Office Manager: Administration, Order Desk & Regulatory Part Time / Full Time Office Manager: Administration, Order Desk & RegulatoryOur client based in Victoria, Canada, is an expansion-stage beverage producer with products currently sold in most Canadian provinces and in 12 countries around the world. They have won ‘World's Best’ and ‘Canadian...

  • Office Manager: Administration, Order Desk

    5 days ago

    Victoria, Canada MacDonald Search Group Full time

    Office Manager: Administration, Order Desk & Regulatory Part Time / Full Time Office Manager: Administration, Order Desk & RegulatoryOur client based in Victoria, Canada, is an expansion-stage beverage producer with products currently sold in most Canadian provinces and in 12 countries around the world. They have won ‘World's Best’ and ‘Canadian...

  • Customer Service Rep

    2 weeks ago

    Victoria, British Columbia, Canada Coastal Heat Pumps Co. Inc Full time

    Coastal Heat Pumps is a residential HVAC company based on Vancouver Island that provides comfortable indoor climate to every home in the communities we serve. We operate from Victoria through Ladysmith. We are seeking an experienced Customer Service Representative/Dispatcher to join our team. This is an excellent opportunity to advance your career with a...

  • Office Manager: Administration, Order Desk

    2 weeks ago

    Victoria, Canada MacDonald Search Group Full time

    Our client based in Victoria, Canada, is an expansion-stage beverage producer with products currently sold in most Canadian provinces and in 12 countries around the world. They have won ‘World's Best’ and ‘Canadian Best’ gold medals in blind tastings by industry-experienced judges and are poised to become a major player over the next few years in...

  • Office Manager: Administration, Order Desk

    2 weeks ago

    Victoria, Canada MacDonald Search Group Full time

    Our client based in Victoria, Canada, is an expansion-stage beverage producer with products currently sold in most Canadian provinces and in 12 countries around the world. They have won ‘World's Best’ and ‘Canadian Best’ gold medals in blind tastings by industry-experienced judges and are poised to become a major player over the next few years in...

  • Office Manager: Administration, Order Desk

    2 weeks ago

    victoria, Canada MacDonald Search Group Full time

    Our client based in Victoria, Canada, is an expansion-stage beverage producer with products currently sold in most Canadian provinces and in 12 countries around the world. They have won ‘World's Best’ and ‘Canadian Best’ gold medals in blind tastings by industry-experienced judges and are poised to become a major player over the next few years in...

  • Office Manager: Administration, Order Desk

    2 weeks ago

    victoria, Canada MacDonald Search Group Full time

    Our client based in Victoria, Canada, is an expansion-stage beverage producer with products currently sold in most Canadian provinces and in 12 countries around the world. They have won ‘World's Best’ and ‘Canadian Best’ gold medals in blind tastings by industry-experienced judges and are poised to become a major player over the next few years in...

  • Office Manager: Administration, Order Desk

    2 weeks ago

    victoria, Canada MacDonald Search Group Full time

    Our client based in Victoria, Canada, is an expansion-stage beverage producer with products currently sold in most Canadian provinces and in 12 countries around the world. They have won ‘World's Best’ and ‘Canadian Best’ gold medals in blind tastings by industry-experienced judges and are poised to become a major player over the next few years in...

  • Office Manager: Administration, Order Desk

    2 weeks ago

    Victoria, Canada MacDonald Search Group Full time

    Our client based in Victoria, Canada, is an expansion-stage beverage producer with products currently sold in most Canadian provinces and in 12 countries around the world. They have won ‘World's Best’ and ‘Canadian Best’ gold medals in blind tastings by industry-experienced judges and are poised to become a major player over the next few years in...

  • Customer Service Representative

    3 weeks ago

    Victoria, Canada Ply Gem Canada Full time

    **Who We Are** One Company. Hundreds of Products. Endless Possibilities. Ply Gem is North America's leading manufacturer of exterior building materials, including windows, siding, stone, and 40 other categories. At Ply Gem, we provide the nation's residential builders, remodelers, and architects with access to a comprehensive range of building products....