Order Desk Clerk
6 months ago
If you are looking to join a dynamic and growing team, Islands West Produce has the right job for you With a long history in Victoria, we pride ourselves on providing excellent client service and being passionate about our Islands West product offerings.
As a member of our Orders Desk team, you will perform a variety of customer service, order desk, administrative and reception functions. This can be a fast-paced environment that requires attention to detail and critical thinking.
**YOUR RESPONSIBILITIES INCLUDE**:
- Utilize your strong listening, communication, and multitasking skills to provide a positive and professional customer experience for our clients.
- Answer general phone line with professional phone mannerism and take orders, transfer calls, answer questions and promote items.
- Work closely and communicate often with other departments such as warehouse, sales reps, office, production, and drivers.
**SCHEDULE REQUIREMENTS**:
**Shift**: Flexible weekdays x3 (4:00a - 12:00p); Saturday (4:00a - 12:00p) & Sunday (10:00a - 6:00p/11:00a - 7:00p).).
**WHAT WE NEED FROM YOU**:
- Excellent display of critical thinking, creativity, and innovation; administrative, organizational, and time-management skills.
- A high level of motivation, ability to work in a high-pressure environment with mínimal supervision and excellent multitasking skills.
- Excellent communication and interpersonal skills.
- A willingness to learn and openness to coaching and feedback.
- Ability to maintain a safe working environment and follow all safety procedures.
**YOUR QUALIFICATIONS INCLUDE**:
- Office experience is preferred but not required.
- Strong customer service orientation and professional phone mannerism are a must.
- Proficient computer and typing skills are a must.
- Knowledge of produce and distribution industry an asset.
- Advanced skills working with computers and other office equipment.
**OUR COMPETITIVE COMPENSATION PACKAGE INCLUDES**:
- Extended healthcare benefits eligibility
- Employee discounts on products.
- Development opportunities
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