Banquet Manager
2 months ago
The Banquet Manager is responsible for supervising, directing and coordinating the daily activities and operations of Fantasyland Hotel’s 25,000 square feet of high volume banqueting space.
Primary Responsibilities:
- Planning, organizing, and evaluating the daily operations of Fantasyland Hotel’s Banquet department to ensure a quality dining experience is presented to our guests.
- Ensuring adherence to quality expectations and services standards along with identifying, developing, and implementing new ways to increase organizational efficiency, productivity, and quality.
- Ensuring consistency and the highest level of service by training and developing staff, managing, co-coordinating, and scheduling the activities of the Banquet team.
- Acting as a liaison with Banquet clients to ensure the proper and smooth operations of all banquet and conference events.
- Developing supervisors and banquet captains, coordinating performance of Banquet staff and assisting in scheduling.
- Preparing invoices and billing for banquet functions while adhering to all division and local standard and procedures.
- Preparing annual budgets, employing cost controls, managing labor costs, and capital expenses.
- Responsible for liquor and food inventories and managing the liquor storeroom and stock.
Desired Qualifications:
- A minimum of five (5) years of experience in the Banquet industry in a management-based position with a hotel property or in a high end catering environment.
- Post-secondary education in hospitality management, business management or completion of industry related training is an asset.
- Previous experience overseeing large operational teams and large scale banquet function planning complemented by an extremely professional demeanor with a strong working knowledge of quality serving practices, procedures, and standards.
- Excellent customer service and problem-solving skills and the ability to effectively deal with changing customer needs and demands while remaining calm and professional at all times.
- Outstanding leadership, communication, computer, and organizational skills with the ability to work in fast-paced, progressive environment are highly preferred.
Terms of Employment:
- This is a full-time positions that requires flexible availability.
- This is a salaried position that depends on experience and qualifications.
- Must be able to pass a basic security clearance.
**Job Types**: Full-time, Permanent
Work Location: In person
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