User/service Desk Support Technician

The Information Management Services (IMS) Division falls under the auspices of the Bureau of Administration and Services (ADB) and is headed by the Chief Information Officer (CIO)/ Deputy Director, Information Management Services (IMS) who has responsibility for planning, developing and implementing an information management strategy, setting and enforcing...

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

Having recognized the advantages of remote work, such as improved employee morale, increased productivity, and positive impacts on both employee wellbeing and the environment, we are proud to be a digital-first company. Our digital-first work environment, combined with our conveniently located offices and collaborative workspaces, provides our team with the...

Who can apply: Persons residing in Canada living in the city of Montreal or nearby Type of contract: Casual contract opportunity (90 working days) **Requirements**: Bilingual imperative (English & French) - comparable to government BBB Must be eligible for reliability security clearance or already have security clearance Minimum of 1 years of direct work...

Who can apply: Persons residing in Canada living in the city of Montreal or nearby Type of contract: Casual contract opportunity (90 working days) **Requirements**: Bilingual imperative (English & French) - comparable to government BBB Must be eligible for reliability security clearance or already have security clearance Minimum of 1 years of direct work...

The Opportunity: WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the...

**Responsibilities**: - Enter, prioritize, and manage Incidents and Service Request tickets and ensure Users are provided with timely updates on Incident and Service Request tickets - Use customer service skills to clearly and effectively communicate with end users in English language, using corporate telephony and messaging tools - Perform analysis,...

**_The opportunity_** **_ The role_** - Provide on site IT end user support services to customers and team members. - Provide on site IT support customer service for end user proper guidance. - Answer customer telephone calls for various levels of IT support, open incidents on their behalf - Provide onsite IT Support to end user devices (printers,...

**ABOUT THIS CAREER OPPORTUNITY** Black & McDonald's Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Bilingual Service Desk Analyst is in Markham/Thornhill, ON and typically reports directly to...

The role of the Senior IT Support Technician is responsible for resolving technical support issues, software and hardware implementation, and network operation. The role will report to the Manager of IT Operations and work with all members of the Support team as well as other departments within the business. Duties & Responsibilities: Working as a member of...

Job Summary: We are seeking a skilled Desktop Technician to join our team. As a Desktop Technician, you will be responsible for providing technical support and troubleshooting assistance to end-users. You will play a crucial role in maintaining the functionality of our computer systems and ensuring that employees have the necessary tools to perform their job...

Night Shift ( 2 am to 8 am) Hiring experienced Service Desk Technician to assist with day-to-day technical support. Access resolution for New/Existing resources at FC for two apps Workday and OKTA Troubleshoot basic desktop and printer (Zebra) support Ability to follow written process to reboot equipment (Hand scanners, scanner smart cabinets) in FC...

(a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large...

(a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large...

**Req ID**: 298968 We are currently seeking a Enhanced Support Services Technician to join our team in Montreal, Quebec (CA-QC), Canada (CA). We are currently seeking an **Enhanced Support Services Technician **to join our team in **Vancouver, BC**. **Position Title** Enhanced Support Services Technician **Location** Vancouver, BC **Department /...

Overview: We are looking for a Montreal based English speaker, capable of going to our servers to make adjustments when needed. We are seeking a skilled and motivated IT Technician to join our team. As an IT Technician, you will be responsible for providing technical support and assistance to our employees. This is a temporary full-time position, with the...

Job description Synergy IT is looking for onsite techs around Montreal area on as required basis with one day notice for long term association like 5 years to begin with to serve their several local Clients onsite. Job Duties - Incidents / Break and Fix Services : Restoring the normal services operation of an end user service, includes the workstation...

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years - Computer programming/programmer, general - Computer science - or equivalent experience **Work setting**: - Private sector **Tasks**: - Communicate electronically and in person with computer users...

Day Shift ( 7 am to 4 pm) Hiring experienced Service Desk Technician to assist with day-to-day technical support. Access resolution for New/Existing resources at FC for two apps Workday and OKTA Troubleshoot basic desktop and printer (Zebra) support Ability to follow written process to reboot equipment (Hand scanners, scanner smart cabinets) in FC...

**Position**:IT Service Desk **Status**: Full Time **Reports to**:Manager, Service Operations **Location**:Office - Montreal **Your Career Opportunity** If you are a well-rounded IT service professional, have a great passion for customer service while keeping the network functioning for everyone, and are a natural when it comes to problem solving - this...