Product Manager
4 months ago
Position Summary
We’re looking for a highly motivated and experienced Product Manager to work on world class enterprise solution across a number of highly agile cross-functional and global teams in a fast paced and dynamically changing competitive landscape.
Role and Responsibilities
- Provide a best-in-class user experience for the Samsung Knox web portal, delivering the right messaging and a brand-enhancing experience to our enterprise customers
- Closely collaborate with the product strategy and marketing team to ensure the best positioning of each product throughout the customer journey to maximize cross and upsell
- Create a content architecture and plan designed to provide the right information to the right people at the right time
- Set clear goals and strategy, including how the website should evolve to meet customer information needs
- Actively review and refine the online experience of customers, ensuring that site content, organization, and user experience are designed with a customer-first mindset
- Closely collaborate with data analytics, UX design and research, engineering, QA, operations and business teams to ensure the product vision and roadmap gets executed
- Define and articulate business requirements including the rationale behind feature changes in order to drive product clarity
- Balance shifting priorities, limited resources, and dependencies; change direction quickly where necessary
- Define and track key performance indicators (KPIs) on website and user metrics, including traffic, engagement, and conversion to identify customer needs, pain points, and opportunities
- Identify improvement opportunities in the product management process that best maximize efficiency and continuously evaluate innovation for the product, including market and competitive research
Skills and Qualifications- Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field-
- Domain knowledge of cloud-based solutions including enterprise mobility management- Exceptional interpersonal and communication skills, with an emphasis on stakeholder management, negotiation and persuasion, and comfortable working across different cultures and time zones- Proficient in creating product requirement documents and utilizing tools such as confluence and JIRA- Knowledge of web analytics tools (e.g. Google Analytics), Search Engine Optimization (SEO), and web optimization- Technical experience gained in software development, systems integration or solutions architecture- Experience across multiple software development methodologies, specifically Agile- Highly organized with a strong sense of ownership and accountability- Ability to confidently deal with ambiguity and uncertainty- An aptitude to learn and to innovate in a rapidly changing environment
The salary range for this role is expected to be between $80,000 to $120,000 and reflects base salary only. Actual pay will be determined based on a number of factors and may vary depending on job-related knowledge, competencies, qualifications, relevant skills and experience.
The total rewards package for a Regular Full-Time employee may include variable incentive, savings matching (RRSP/TFSA/NRSP), extended health and dental benefits with spending accounts, wellness and well-being benefits, development opportunities, and other employee perks.
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