Manager - Works Operations

3 weeks ago

Oakville, Canada Town of Oakville Full time

**Job Details**:
Permanent Full-Time (Non-Union)

**Posting Status**:
Open to all current Town of Oakville employees and external applicants

**Salary**:
$124,348 - $149,279 (2023 Rates)
2024 Non Union rates are currently under review

**Applications for this position must be received at **oakville.ca** by no later than **May 3, 2024.**

Reporting to the Director, Roads & Works, the Manager, Works Operations, is accountable for the staff team and contractors responsible for the efficient operations and maintenance of the Town’s Right-of-Way assets including the state-of-good repairs programs to municipal and regional roadways, bridges, storm sewers, creeks, sidewalks and multi-use paths, as well as the provision of winter control operations and the special collection (Loose Leaf) program. All work is performed according to maintenance standards regulated by the Municipal Act, Highway Traffic Act and Council mandated Levels of Services and obligations.

The Manager, Works Operations provides leadership to a large team of both union and non-union staff in advancing town-wide responsibilities for key business areas within Works Operations. The Manager, Works Operations, also provides effective long-term planning, service planning, service delivery, financial planning and sustainability and organizational effectiveness, ensuring the safety, health, well-being, and satisfaction of the public through high-quality, reliable, cost-effective services. Ensuring productivity, efficiency, and customer experience are maximized.

**What can I expect to do in this role?**:
As the Manager, Works Operations you will:

- Direct and Manage services performed by Works Operations staff and Works Contracted Services on the efficient and effective delivery of: (a) the state-of-good repairs programs to municipal roadways, bridges, storm sewers, creeks, sidewalks etc., including regional roads as governed by the Contractor’s Maintenance Services agreement with Halton Region (b) provision of winter control operations (c) provision of special collection (Loose Leaf) program.
- Ensure all maintenance operations services provided are completed in accordance with Town, Departmental, and/or regional maintenance standards, levels of service, specifications, policies, procedures, and the Minimum Maintenance Standards in the Municipal Act and other legislated requirement (Employment Standard, Health and safety, etc.). Minimize liability to the Town by ensuring timely repairs to infrastructure.
- Develop and implement Sectional business plan and participate in the development of Departmental business plan that aligns with Council Strategic Priorities and plans, customer/community needs, and legislative requirements.
- Review and evaluate Section’s processes to ensure efficient and effective delivery of services including setting service standards.
- Provide annual update of Section’s business plan, including monitoring and communication of Section’s progress/achievements related to Sectional KPIs.
- Work with others within the Corporation, including but not limited to Finance, Asset Management, and Strategic Business Services staff, to develop/establish standard processes/ policies/procedure for the management of infrastructure assets based on Asset Management best practices.
- Develop/prepare cost estimates, annual Town operating budgets (approx. $17M) and capital budgets (approximately $1.4M), three-year forecasts and business/strategic plans for approval. Monitor expenditures and ensure appropriate tracking, reporting, record keeping and documentation of all activities, accounts and costs.
- Establish goals, objectives and priorities to develop work programs. Develop recommendations for new/or revised maintenance standards, level of service, policies, procedures or programs.
- Directly manage five (5) Works Operations Supervisors who are responsible for work related to: (1) asphalt work, (2) concrete work, (3) drainage work, (4) aesthetic work, (5) road patrol and contract management/inspection of contracted services, all located within the Town’s Right-of-Way as well as other support staff.
- Be responsible for staff recruitment, selection, training, scheduling and motivating staff to complete projects and/or assignments within budget and Health and Safety obligations. Able to handle multiple priorities and being agile.
- Represent Department and/or Corporation as a member of various committees, teams or task forces (i.e. Health & Safety, Halton Area Maintenance Services Group, West Nile Virus, Engineering Standards Management, North Oakville Working Group, Special Events etc.).
- Represent the Town in all dealings with the public, other groups and agencies on all operational matters.
- Prepare reports and make presentation for staff, other colleagues, senior management, Town Council and Committees. Attends Council and Committee meetings as necessary. Provide documentation and evidence supporting the Town’s risk management,

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