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Customer Relations Liaison with Diy/construction
2 months ago
**Handyman And Designs,** a company constantly evolving and innovating in the realm of home improvement, is at an exciting phase of _expanding our team._ We are currently seeking a part-time _Customer Relations Liaison,_ offering 20 hours per week with the potential to transition into a full-time role as our business grows and our operational needs evolve.
**Key Responsibilities**:
- Ensure all client inquiries, especially those regarding bookings or services, are conclusively addressed **within 2 hours** during standard working hours (9 AM to 5 PM).
- Manage and schedule clients services to our Handymen.
- Perform data entry tasks accurately and efficiently.
- Engage in field work one day per week to gain hands-on experience in DIY and construction, with opportunities for training and learning new skills alongside our experienced team.
- Proactively reach out to clients to ensure our work continues to meet their needs.
**Requirements**:
- Excellent proficiency in both English and French, both written and spoken, is “mandatory.”
- A basic understanding of DIY, particularly in construction or related trades.
- Ability to work remotely and commitment to on-site work one day per week.
- Excellent communication skills and a natural flair for building relationships.
- A proactive approach to client communication and relationship management.
**What We Offer**:
- The flexibility of working from home with required on-site work once a week.
- An opportunity to grow your skills in both customer relations and the construction trade.
- A chance to be part of a dynamic team where your contributions genuinely make a difference.
**Job Type**: Part-time
Pay: From $18.00 per hour
Expected hours: 20 per week
**Benefits**:
- Company events
- Work from home
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Montréal, QC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please write, in brief, why the interest in this position. why you are a good fit for it, and/or why you like this position.
**Language**:
- French (required)
- English (required)
Work Location: In person
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