Customer Relations Liaison with Diy/construction

3 weeks ago

Montréal, Canada HandymanAndDesigns.com Full time

**Handyman And Designs,** a company constantly evolving and innovating in the realm of home improvement, is at an exciting phase of _expanding our team._ We are currently seeking a part-time _Customer Relations Liaison,_ offering 20 hours per week with the potential to transition into a full-time role as our business grows and our operational needs evolve.

At _Handyman And Designs, _we are striving to redefine client satisfaction by treating our _clients like family_. This means going beyond the usual service expectations to create genuine connections, understanding each client’s unique needs, and ensuring they feel valued and cared for with every interaction. We believe in nurturing strong client relationships, just as much as we believe in the quality of our work. If you're passionate about bringing people together, enjoy nurturing relationships, and are not afraid to roll up your sleeves and get involved in hands-on work, this role is for you.

**Key Responsibilities**:

- Ensure all client inquiries, especially those regarding bookings or services, are conclusively addressed within 2 hours during standard working hours (9 AM to 5 PM).
- Manage and schedule handyman services with a focus on building lasting client relationships.
- Perform data entry tasks accurately and efficiently.
- Engage in follow-up communications to assess client satisfaction and the longevity of our services.
- Engage in field work one day per week to gain hands-on experience in DIY and construction, with opportunities for training and learning new skills alongside our experienced team.
- Organize events and develop systems for staying in touch with clients, including tracking special occasions like birthdays, pet names, and other personal details.
- Proactively reach out to clients to ensure our work continues to meet their needs.
- Manage inquiries and actively engage with the community on our social media platforms, ensuring timely responses to comments and queries.
- Craft and post appreciative responses to comments and reviews on our Google Business page.
- Organize bi-monthly team events, handling all logistics from planning to execution. These events are designed to build camaraderie and should be engaging and enjoyable for the team. Examples include activities like a mountain biking team-building excursion.

**Requirements**:

- Excellent proficiency in both English and French, both written and spoken, is “mandatory.”
- Experience in customer service, event planning, or related fields.
- A basic understanding of DIY, particularly in construction or related trades.
- Ability to work remotely and commitment to on-site work one day per week.
- Excellent communication skills and a natural flair for building relationships.
- Organizational skills with a keen eye for detail.
- A proactive approach to client communication and relationship management.
- Samples of past work, including details and photos of events you've organized, demonstrating your capability in this role.

**What We Offer**:

- The flexibility of working from home with required on-site work once a week.
- An opportunity to grow your skills in both customer relations and the construction trade.
- A chance to be part of a dynamic team where your contributions genuinely make a difference.

If you're a people person with a DIY spirit and love making a lasting impact, we'd love to hear from you. Please send your resume and a cover letter explaining why you're the perfect fit for this role.

Join us in building not just structures, but strong, lasting relationships.

**Job Type**: Part-time

**Salary**: From $18.00 per hour

Expected hours: 20 per week

**Benefits**:

- Company events
- Work from home

Schedule:

- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Saint-Laurent, QC H4N 1S8: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please write, in brief, why the interest in this position. why you are a good fit for it, and/or why you like this position.

**Language**:

- French (required)
- English (required)

Work Location: In person

  • Representative, Customer Relations

    1 week ago

    Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

    **TITLE**: Customer Relations Representative **DEPARTMENT**: Operations **LOCATION**: Montreal **SCOPE**: Assist all customers and travel agents in seeking solutions to resolve complaints related to post-travels; **RESPONSIBILITIES**: GENERAL - Handle all claims received in writing from travel agents and/or clients related to bookings for which...

  • Specialist, Customer Relations Centre

    4 days ago

    Montréal, Canada Scotiabank Full time

    **Requisition ID**: 182861 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...

  • Specialist, Customer Relations Centre

    7 days ago

    Montréal, Canada Scotiabank Full time

    **Requisition ID**: 158573 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...

  • Client Representative, Customer Solutions Bell

    7 days ago

    Montréal, Canada CUSTOMER EXPERIENCEEXPRIÉNCE CLIENT Full time

    Req Id: 407787 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on...

  • Specialist, Customer Relations Centre

    2 weeks ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 158573 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...

  • Bilingual Specialist, Customer Relations Centre

    1 week ago

    Montréal, Canada Scotiabank Full time

    **Requisition ID**: 197026 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...

  • Specialist, Customer Relations Centre

    1 week ago

    Montréal, Canada Scotiabank Full time

    **Requisition ID**: 170122 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...

  • Specialist, Customer Relations Centre

    3 days ago

    Montréal, Canada Scotiabank Full time

    Requisition ID: 170122 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...

  • Indigenous Relations Advisor

    4 days ago

    Montréal, Canada Pomerleau Full time

    **We are Pomerleau. And you could be too.** At Pomerleau, we fully understand that our mission is not only to create infrastructure or erect buildings, but to build communities. As a leader in the construction industry for nearly 60 years, we always aim to make a positive impact on the lives of the people we serve across Canada. To do this, we do...

  • Customer Relations Specialist

    6 days ago

    Montréal, Canada Finsana Full time

    We are a global Fintech company that specializes in financial solutions. We have a passion for helping people financially through impeccable customer service. As a Customer Relations Specialist, you will manage client agreements with credit counsellors and trustees as well as negotiate monthly payment plans and record payments...

  • Commis D'entrepôt

    4 weeks ago

    Montréal, Canada Axxys Construction Full time

    Qui sommes-nous ? En tant que leader dans l'industrie de la construction, le Groupe Axxys œuvre constamment à fournir un service exceptionnel d'un océan à l'autre du Canada et aussi aux États-Unis. Depuis nos débuts en 1998, nous avons bâti notre réputation sur la fiabilité et la qualité. Chez Axxys, nous sommes fiers d'avoir une culture...

  • Construction and Facilities Management Associate

    4 weeks ago

    Montréal, Canada United Nations Full time

    **Job Opening** **Job Opening ID**: 231110 **Job Network** : Logistics, Transportation and Supply Chain **Job Family** : Logistics and Supply Chain **Category and Level** : General Service and Related Categories, G-6 **Duty Station** : MONTREAL **Department/Office** : International Civil Aviation Organization **Date Posted** : Mar 20,...

  • Agent de liaison

    3 weeks ago

    Montréal, Canada GROUPE COMPLEXE KIA ET FIX AUTO Full time

    Groupe FIX AUTO est présentement à la recherche d’un Agent de liaison afin de compléter sa dynamique équipe. En plus d’offrir une expérience client professionnelle et courtoise, l’agent de liaison, par l’accomplissement de ses diverses tâches administratives, permet de créer et d’entretenir de bonnes relations avec les clients afin de...

  • Clinical Trial Liaison

    4 weeks ago

    Montréal, Canada Syneos Health Clinical Full time

    **Overview** **Vous êtes un expert extraverti, à la fois chercheur et communicatif, scientifique et social.** S’il y a une chose que votre préparation à l’obtention de votre diplôme d’études supérieures vous a apprise, c’est comment faire évoluer votre expertise rapidement et rester à l’avant-garde de votre domaine. Forger de nouvelles...

  • Bilingual Specialist, Customer Relations Centre

    2 weeks ago

    Montréal, QC, Canada Scotiabank Full time

    Requisition ID: # Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management...

  • Agent de liaison

    2 weeks ago

    Montréal, Canada GROUPE COMPLEXE KIA ET FIX AUTO Full time

    Groupe FIX AUTO est présentement à la recherche d’un Agent de liaison afin de compléter sa dynamique équipe. En plus d’offrir une expérience client professionnelle et courtoise, l’agent de liaison, par l’accomplissement de ses diverses tâches administratives, permet de créer et d’entretenir de bonnes relations avec les clients afin de...

  • Agent de liaison

    3 weeks ago

    Montréal, Canada GROUPE COMPLEXE KIA ET FIX AUTO Full time

    Groupe FIX AUTO est présentement à la recherche d’un Agent de liaison afin de compléter sa dynamique équipe. En plus d’offrir une expérience client professionnelle et courtoise, l’agent de liaison, par l’accomplissement de ses diverses tâches administratives, permet de créer et d’entretenir de bonnes relations avec les clients afin de...

  • Industry Relations Specialist

    1 week ago

    Montréal, Canada Transat Distribution Canada Full time

    Company Description Be part of the journey! **Job Description**: Reporting to the Director, Product & Industry Relations, the Industry Relations Specialist will be responsible for all Industry Relations day to day activities including but not limited to gathering the reporting from the more than 75 preferred partners and preparing analysis, coordinating...

  • Surintendant(E)

    3 weeks ago

    Montréal, Canada PCL Construction Full time

    **L'avenir que vous voulez est à portée de main.** Chez PCL, nous construisons les lieux où la vie se déroule et trouvons la camaraderie dans le processus. Nous sommes une communauté de bâtisseurs engagés à bâtir de meilleures communautés. C'est pourquoi nous regardons toujours vers l'avenir, et pas seulement vers le prochain projet ou la...

  • Surintendant

    7 days ago

    Montréal, Canada PCL Construction Full time

    **L'avenir que vous voulez est à portée de main.** Chez PCL, nous construisons les lieux où la vie se déroule et trouvons la camaraderie dans le processus. Nous sommes une communauté de bâtisseurs engagés à bâtir de meilleures communautés. C'est pourquoi nous regardons toujours vers l'avenir, et pas seulement vers le prochain projet ou la...