Operations - Facilities Operations Coordinator

4 weeks ago

Vancouver, Canada RainCity Housing and Support Society Full time

RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh & səl̓ílwətaʔɬ Nations in so-called Vancouver, and the q̓íc̓əy̓, qʼʷa: n̓ƛʼən̓, kʷikʷəƛ̓əm, SEMYOME, shíshálh, ˈstɔːloʊ, sc̓əwaθən məsteyəxʷ and qiqéyt, Nations in the so-called Lower Mainland.

ABOUT US RainCity Housing is an organization that makes a difference in people’s lives. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities and make change for people experiencing homelessness and mental health, trauma and substance use issues. We invite you to be a part of the change.

DIVERSITY RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.

Job Competition # job2023.355

**Closing Date**: midnight, August 21, 2023

**Job**: Facilities Operations Coordinator, Jubilee Rooms, Permanent, Full-Time, 1.0 FTE

**Salary Range**: $31.54 (BCGEU, Grid 35)

**Hours**: 75 bi-weekly

**Schedule**: Monday-Friday, 9:00am-5:00pm, includes a 30-minute unpaid meal break

**Work Site**: Jubilee Rooms

**Start Date**: As soon as possible

Job Summary
The Facility Operations Co-ordinator is a hands-on position with responsibility for coordinating the administrative, maintenance, materials management and housekeeping facets in around 80 units of single room occupancy (SRO) housing to people that are long term residents of the Downtown Eastside community. This position performs building maintenance functions and inventory control, rent collection and tenant intake/exit. The Facility Operations Co-ordinator supervises janitorial staff and liaises with the Program manager and support staff. The position may require some evening work. It requires understanding and supporting the mission and values of RainCity Housing and the models / methods of supporting the clients including Housing First and Harm Reduction.

**Reports to**: Maintenance Manager.

**Works closely with**: Program manager and staff.

Program Summary
The Jubilee Rooms provides around 80 units of single room occupancy (SRO) housing to people that are long term residents of the Downtown Eastside community. This is a supported housing program that is staffed by a combination of Tenant Support Workers, Indigenous Cultural Liaisons, and a Peer specialist - all staff will oversee the front desk assisting with managing guests as well as providing community supports. The building is a combination of two SRO’s - four stories each with no elevator, lots of stairs and shared bathrooms and showers on every floor. The program includes one meal a day and a light breakfast. The staff office is on the second floor with the safe use room right beside it. Over the next year the main floor commercial space will be transformed into a community space for the tenants and staff along with a community kitchen in the back. There is no elevator at the Jubilee Rooms, staff need to be able to manage lots of stairs.
QUALIFICATIONS
Many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes:

- Grade 12 and Building Manager (Residential) Certificate
- 2 years related experience
- Knowledge of WHMIS principles and safety protocols, WHMIS certification preferred
- Or an equivalent combination of education, training, and experience
- First Aid/CPR training and Valid BC Driver’s License

Key Skills and Abilities
- Ability to operate related equipment
- Strong interpersonal and communication skills; including sensitivity to diverse backgrounds.
- Ability to work with a variety of tenants. Demonstrates understanding of oppression and marginalization as related to homeless individuals.
- Able to complete a variety of computer-based paperwork and administration duties. Computer literate in Windows, MS Word, Excel and Outlook.
- Able to enforce RainCity Housing and tenancy requirements in a sensitive manner, in consultation with Support Workers
- Physical ability to carry out the work including: perform heavy cleaning duties and able to use a dolly to move heavy items such as kitchen appliances
- Ability and experience doing small repairs such as repairing holes in drywall, installation of toilets and other plumbing fixtures
- Basic understanding of HVAC systems, wiring and electricity, conventional and electronic lock systems
- Ability to communicate effectively both verbally and in writing.
- Ability to plan, organize and manage their work day so that work is completed in a timely manner despite interruptions
- Ability to identify an emergency and respond appropriately
- Must wear steel toed footwear when appropriate, and other safety equipment when needed such as eye and head protection.

Please note, only applicants selected for an int

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