Lubricant Distribution Manager

3 months ago


St Thomas, Canada Dowler-Karn Full time

**LUBRICANT DISTRIBUTION MANAGER**

**Bulk and Packaged Lubricant Products - St. Thomas**

**ABOUT US**:
Dowler-Karn has been serving our customers in Southwestern Ontario since 1943. As part of the McDougall Energy Inc. Group, Dowler-Karn distributes energy products (propane, Esso fuels & MOBIL lubricants) to meet the needs of a broad spectrum of customers, including residential, agriculture and commercial.

Our success is driven by an uncompromising commitment to provide the highest quality customer service to each and every customer. We recognize that our employees are our most valuable resource and offer opportunities for development for personal and career growth.

**ABOUT THE OPPORTUNITY**:
**POSITION**: Lubricant Distribution Manager

**LOCATION**: St. Thomas, Ontario

**SHIFT**: Full Time, Days

**WHAT WE OFFER**:

- **Competitive Salary**

**Overtime available - paid after 44 hours**
- **Start with 3 weeks paid vacation**:

- **Employer paid** Health & Dental Benefits
- **Employer matched** RRSP
- Life and disability insurance
- Employee and Family Assistance Program (EFAP)
- Opportunity to achieve career growth

**WHAT YOU WILL DO**:

- Will provide overall stewardship of a 42,000 square foot distribution centre.
- Will be key distribution contact for all lubricants division enquiries, managing both external and internal customer requirements.
- Will oversee all the equipment, manpower, and materials required for the lubricants division of Dowler-Karn a Division of McDougall Energy Inc. housed at this core facility.
- Will manage the day-to-day operations related to bulk and packaged product inventory including ensuring that all activities are done so with an emphasis on safety, efficiency, product integrity, and optimizing the resources required to do so.
- Will interact with customers in an effective manner to meet their needs, including providing strong support and guidance for our largest lubricants customers, our branches, and assigned Imperial Oil customers.
- Will supervise and support direct reports including drivers and warehouse support staff.
- Will ensure compliance with company policies and procedures and any government regulatory requirements.
- Will anticipate, identify, prioritize and resolve/eliminate problems through effective delivery planning and scheduling.
- Will work with front-line personnel to assist where needed to generate new business and to maintain existing customer relationships.
- Will be customer facing and able to take a leadership position with sales counterparts in addressing to customer inquiries.
- Will work with team to oversee shipping and receiving functions and the accurate and timely delivery of quality service.
- Will be the key person overseeing operational functions to include logistics, scheduling of deliveries, data processing and customer service.
- Will act as a liaison with representatives of Exxon Mobil/ Imperial Oil, our lubricants supplier and other distributors in the region.
- Will maintain safe operation of our fleet, including working with Fleet Manager and Repair Shop Team Leader for scheduling maintenance.
- Will provide leadership and build a strong team environment through accessibility and responsiveness.
- Will assist in maximizing lubricant and packaged goods sales in partnership with marketing and sales teams.
- Will assist in learning, teaching and role modeling proper customer service and will ensure the overall customer's experience and service meets or exceeds established Company standards.
- Will effectively manage lubricant inventories and related back orders. This will include confirming that orders have been filled accurately, ensuring detailed documentation is maintained, and ensuring efficient on-time delivery of products to customers.
- Will ensure compliance to contractual obligations such as Imperial Oil’s LMS (Learning Management System), DPICMs (Distributor product integrity management system) & D-net (IOL’s Distributor network for all info and updates) & Ace (IOL’s ordering and sales system).

**ABOUT YOU**:

- 5 years of previous materials, distribution, and warehousing management experience. Logistics or supply chain management experience and/or education would be beneficial.
- Post secondary education in a related field is preferred.
- Excellent interpersonal skills with proven leadership/ supervisory ability.
- Knowledge of bulk and packaged lubricants and other petroleum derived products in the oil industry is an asset but not required.
- Excellent verbal and written communication skills are necessary.
- Strong computer and data management skills are required, including Microsoft Office knowledge.
- Must demonstrate effective problem-solving skills along with attention to detail.
- Must be well organized and manage time well. Working under pressure.
- Must be flexible regarding scheduled hours as work week may exceed 40 hours per week.
- Must effectively work in a dynamic team environment and have the flex



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