Personal Insurance Account Manager
6 months ago
About The Role
HUB continues to grow and seeking a dynamic Personal Insurance Account Manager to join our office, who can manage an existing book of business. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and has a commitment to deliver results on required deadlines. This role will require a flexible individual to adapt to the growth of the business and reports directly into the Manager, Personal Insurance.
What You’ll Do
Manage all aspects of an existing book of business
Handle incoming/outgoing client query calls efficiently as well as priority mail (non-renewals/registered letters)
Ensure new business and retention targets are met, including by means of re-marketing
Act on cross-sell opportunities and obtain referrals where possible
Upsell existing clients. Place outgoing touch base calls on a regular basis
Conduct pro-active mid-renewal calls to all customers within the portfolio to review information and provide advice accordingly
Prompt response to all customer inquiries by providing effective and efficient customer service to verbal and written inquiries.
Resolving client concerns and complaints while ensuring that service excellence standards are met
Input and update customer data and document TAM on all customer interactions
Maintain acceptable accounts receivable and underwriting knowledge of each market while utilizing portals for policy changes/inquiries
Assist in training junior team members where required
Rate and quote new and renewal personal lines risks
Keep up to date of industry best practices and company procedures including participating in training and education seminars for further knowledge
What You’ll Need for Success
High School Diploma or equivalent experience
Minimum 2 - 3 years’ experience in the insurance industry, preferably within Personal Lines
RIBO license required
Team player with the ability to work within production and service teams
Strong interpersonal and communication skills both written and verbal
Ability to work independently with exceptional interpersonal skills
Effective organizational and time management skills
Proficiency with Microsoft Office Products (Word and Excel)
Experience with EPIC broker management system an asset
Why Choose HUB?
We’re committed to you and your well-being with a variety of benefits such as:
Competitive compensation package including additional ways to earn income beyond the basics of base pay (referral incentive programs, bonus eligibility, etc.)
A flexible hybrid environment and paid time off that allows for a work/life balance
Lavish and flexible benefits options that cater to your individual needs with a company RRSP match
A commitment to your future via HUB-sponsored training, development & educational programs to enhance your industry knowledge and expertise, opportunities for tuition reimbursement
Reimbursement of license fees and professional membership dues
Perks and rebates on events, travel, and accommodations as well as discounted rates for personal home & auto insurance
Service is one of our founding values - not an abstract concept but a commitment. We believe that no one deserves that commitment more than our employees, clients, and the communities in which we all live and work. Each Regional HUB office chooses a local organization or cause and develops a project that will make a difference where it’s needed, from fighting disease to working with families in need, to improving the lives of senior citizens and youth.
\#LI-hybrid
\#LI-AW
Department Account Management & Service
**Required Experience**: 2-5 years of relevant experience
**Required Travel**: No Travel Required
**Required Education**: College diploma (3-year degree)
-
Bilingual Insurance Account Manager
4 months ago
Oakville, Canada Axis Insurance Managers Inc Full time**Axis Insurance Managers Inc. dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference -...
-
Personal Insurance Account Manager
6 months ago
Oakville, Canada HUB International Full timeAbout The Role HUB continues to grow and seeking a dynamic Personal Insurance Account Manager to join our office, who can manage an existing book of business. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and has a commitment to deliver results on required deadlines. This role will require a flexible...
-
Personal Insurance Account Manager
7 months ago
Oakville, Canada 019981 Hub International Ontario Limited Full timeAbout The Role HUB continues to grow and seeking a dynamic Personal Insurance Account Manager to join our office, who can manage an existing book of business. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and has a commitment to deliver results on required deadlines. This role will require a flexible...
-
Account Administrator
4 months ago
Oakville, Canada Axis Insurance Managers Inc Full time**Axis Insurance Managers Inc. dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference -...
-
Insurance Account Manager, Personal Lines
7 months ago
Oakville, Canada HUB International Full timeHi, we’re HUB. We are the largest insurance brokerage in Canada and 5th largest global insurance & employee benefits broker. We provide a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products, and services. Becoming a part of HUB means that you thrive in an entrepreneurial and...
-
Personal Insurance Account Manager
7 months ago
Oakville, Canada HUB International Full timeJob Description About The Role In Oakville, we continue to grow and looking for experienced Personal Lines Account Manager (RIBO Licensed) with knowledge of the markets and company portals to service our Group Personal Home and Auto Insurance clients and bring in new business. If you have strong organizational skills, able to multitask and knowledgeable on...
-
Personal Insurance Account Manager- Retail
4 months ago
Oakville, Canada HUB International Full time**About The Role** HUB continues to grow and seeking a dynamic Personal Insurance Account Manager to join our Oakville, Ontario office, who can manage an existing book of business. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and has a commitment to deliver results on required deadlines. This role will...
-
Personal Insurance Account Manager- Retail
7 months ago
Oakville, Canada 019981 Hub International Ontario Limited Full timeAbout The Role HUB continues to grow and seeking a dynamic Personal Insurance Account Manager to join our Oakville, Ontario office, who can manage an existing book of business. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and has a commitment to deliver results on required deadlines. This role will...
-
Personal Insurance Account Manager- Retail
7 months ago
Oakville, Canada HUB International Full timeAbout The Role HUB continues to grow and seeking a dynamic Personal Insurance Account Manager to join our Oakville, Ontario office, who can manage an existing book of business. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and has a commitment to deliver results on required deadlines. This role will...
-
Personal Insurance Account Assistant
6 months ago
Oakville, Canada HUB International Full timeAbout The Role We’re seeking a dynamic Personal Insurance Account Assistant to join our Personal Lines team. This is an ideal role for a strong team player who is detail-oriented, enjoys working with people, and a committed to delivering results on required deadlines. This role will require a flexible individual to adapt to the growth of the...
-
Personal Insurance Account Assistant
1 month ago
Oakville, Canada HUB International Full time**About The Role** HUB continues to experience explosive growth and is seeking a dynamic client focused Account Assistant to join our Personal Insurance Team. This is an ideal role for someone who wants to build their insurance career, with a strong commitment to deliver results supported by a great leadership team and work culture. This role reports...
-
Account Manager
2 months ago
Oakville, Canada Axis Insurance Managers Inc Full timeAxis Insurance Managers Inc. dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference - to...
-
Commercial Lines Account Manager
2 months ago
Oakville, Canada Axis Insurance Managers Inc Full timeThe Broking Services & Account Administration team is responsible for the placement of all Axis Insurance Managers’ Commercial and Personal Lines business into the insurance Market and for the management of its current Commercial and Personal Lines accounts. The Account Manager works closely with Account Executives, the Team Lead, and other Practice Group...
-
Oakville, Ontario, Canada HUB International Full timeAbout the RoleWe are seeking a dynamic and client-focused Account Manager to join our Personal Insurance Team at HUB International. This is an ideal role for someone who wants to build their insurance career and manage a book of business supported by a great leadership team and work culture.Key ResponsibilitiesManage all aspects of an existing book of...
-
Account Manager, Commercial Insurance
6 months ago
Oakville, Canada HUB International Full timeAbout The Role HUB is seeking a dynamic Commercial Lines Account Manager to join our Oakville team. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people, and, has a commitment to deliver results on required deadlines. What You’ll Do Meeting existing clients’ needs, including quotations, premium...
-
Account Associate
1 week ago
Oakville, Canada Eon Insurance Inc Full timeAccount associate will assist the Personal Lines department providing support to account executives and producers. - Primary responsibilities include: Provide prompt, accurate, and professional customer service to new and existing clients - Respond to customer inquiries and concerns, resolve customer complaints and escalate issues appropriately - Manage...
-
Personal Lines Account Manager, Pcg
6 months ago
Oakville, Canada HUB International Full timeHUB International’s Private Client Group continues to grow and is currently looking for strong Personal Insurance Account Manager to support an assigned High Net Worth/VIP book of business in our Toronto office. This role is focused on delivering client excellence, growth and retention of a large book of business. This role involves interaction with...
-
Account Manager, Personal Lines
3 weeks ago
Oakville, Canada HUB International Full timePersonal Lines Account Manager - Retail - Bilingual (Korean)HUB continues to experience explosive growth and is seeking a dynamic client-focused Account Manager to join our Personal Insurance Team. This is an ideal role for someone who wants to build their insurance career and manage a book of business supported by a great leadership team and work culture....
-
Associate Account Executive
2 months ago
Oakville, Canada Axis Insurance Managers Inc Full timeAxis Insurance Managers Inc. dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference - to...
-
Managing Partner
2 weeks ago
Oakville, Canada Ai Insurance Organization Inc. Full time**Are you ready to take control of your future?** We’re looking for seasoned insurance professionals to join our growing Managing Partner network. If you have over 5 years of experience in the insurance industry and own a book of business with a minimum of $3M GWP, this is the opportunity you've been waiting for. **Who We Are**: As an industry leader,...
