Community Relations Manager

2 weeks ago

Campbell River, Canada Berwick Retirement Communities Full time

**Join Our Team**

Are you a Community Relations (Marketing) professional who is passionate about making a difference in the lives of people and having fun? If this sounds like you, then Berwick Retirement has an exciting opportunity for you

We are looking for a **Community Relations Manager** at our dynamic and innovative **Berwick by the Sea. ** As part of a team environment, your unique sense of humour, optimism, and ability to work well with seniors, will lead to a flourishing career with a company that supports your personal and professional growth.

Since 1989 Berwick Retirement Communities has been committed to offering the highest quality in retirement living. We have eight residences across British Columbia: Victoria (2), Nanaimo, Comox, Kamloops, Campbell River, Qualicum Beach, and Parksville. We are proud to be an award winning group that is Vancouver Island Owned & Managed. Submit a resume and see the Berwick difference

**We Offer**:

- A culture that is forward thinking, collaborative, supportive and fun
- Monday to Friday, 8:30 am to 4:30 pm, with the flexibility to work 2 days a month from home.
- Full and comprehensive benefits package including dental, vision, extended medical benefits and RRSP match.
- Excellent salary, $65,000 - $67,000 annually.
- Employee assistance program.
- Discounted meal program and complimentary onsite gym use.
- Vacation starting at 3 weeks.
- Development and education opportunities

**About the Role**

Berwick by the Sea in Campbell River BC has an exceptional opportunity for an energetic, motivated, individual with experience in sales and marketing within the seniors housing or hospitality industry. The Community Relations Manager (CRM) is responsible for the strategic planning, and the design, development and execution of sales and marketing strategies within the community. The CRM takes the lead role in community engagement, networking, event planning and logistics, and sales activities to support occupancy goals.
- Develop sales and marketing strategies and prepare advertising campaigns
- Plan, organize and manage marketing and social events
- Conduct tours, manage inquiries, and follow up on leads in timely manner
- Forecasting and monitoring marketing expenditures and managing the marketing budget

**Knowledge, Skills and Abilities**:

- Well developed interpersonal, presentation and sales skills
- Flare for creativity, innovation and seeing the bigger picture
- Demonstrated ability to lead and manage complex projects, while engaging support from the management team
- Demonstrated ability to write marketing and communication materials
- Excellent analytical skills for assessing priorities and problem solving under pressure of competing demands

**Qualifications**:

- Three to five years experience in a sales and marketing management capacity (preference given to those with experience in the seniors housing industry)
- Business or marketing-related degree or equivalent professional qualifications and experience will be considered
- Experience in all aspects of designing and executing marketing and sales strategies

Berwick Retirement Communities promotes an environment which integrates hospitality with superior customer service and care. As the Community Relations Manager you will uphold a philosophy that respects choice, independence and autonomy for our residents.

**Note**: A criminal record check is required pursuant to the Criminal Records Review Act for working with vulnerable adults. Current TB test also required, as well as proof of Covid-19 vaccination(s).

**What Our Staff Are Saying About Working With Berwick Retirement Communities**:

- I love working at Berwick. Each day presents different opportunities to challenge ourselves. I get to work closely with staff and residents to ensure that the programs we offer are the highest quality and most up to date. We have such a great team that supports each one other and inspires me to do my best_.
-**:

- **_Jacqueline, Active Living Manager, Berwick on the Park since 2017._
- It has been my pleasure to work at Berwick these past years as a Resident Care Aide. I have enjoyed sharing many touching moments with residents and staff; they are all like family to me._
-**:

- **_Heather, Enhanced Living Services, Berwick House since 2008._
- Working at Berwick has been a very meaningful and rewarding experience. Being able to connect with the residents and the staff in many different aspects makes each day special. The teams all work well together and complement one another to make your day feel very successful._
- Melissa, Operations Support Manager, Berwick on the Lake since 2021._
- I love working with the Marquise and Berwick team. Together we are a family who demonstrates pride, dedication, loyalty within our team. It is so easy to come to work when you absolutely love your job. It is a pleasure to watch my team grow with our residents as it brings them so much joy to listen to their stories; residen

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