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Avi Assistant Manager, Campbell River Office
3 months ago
AVI Health & Community Services (AVI) is a multi-disciplinary community based organisation providing HIV, hepatitis C and harm reduction services out of 5 locations across Vancouver Island. AVI provides services to people living with HIV and hepatitis C and harm reduction clients. We take evidence-based action to prevent infection, provide support, and reduce stigma. We work within a social justice and health promotion framework to ensure equity and access to services for all.
Join our supportive, dedicated and client-centred team in promoting the health, dignity and well-being of all people affected by HIV, HCV and substance use by delivering sex-positive and harm reduction-based education, prevention and/or support services.
JOB SUMMARY:
This position would be scheduled for
Wednesday and Thursday, 8:4- 4:15 and Friday 9:00 - 4:30, with possibility to expand to Wed-Sun in the near future, dependent on funding.
This role is contracted until July 28, 2023 with the possibility of continuation dependent upon future funding.
The Assistant Manager provides supervision and oversight for the operations of the Campbell River office while directly supporting the staff, service users and peer volunteers.
KEY DUTIES AND RESPONSIBILITIES:
- Engages with staff to establish empathic supervisory relationships with clear and mutuallydefined boundaries. Supervision will be grounded in harm reduction, understandings of the impacts of trauma, and include mentoring, feedback and skills development.
- Manages the daily operations of the Campbell River office, including spending time in the space to support to frontline staff, monitoring and ordering supplies, monitoring workplace safety and facilities.
- Supports staff through systems of debriefing, including daily checkins, situational debriefing and 1:1 staff supervision
- Schedules staff to ensure appropriate staffing levels, arranges staffing coverage, contacts casual staff members to callout shift(s)and manages payroll approval (Inclusion) and leave management and provides coverage when minimum staffing is not met
- Assists recruitment, hiring and orientation of staff, in collaboration with the manager
- Manages the administrative tasks of the office, including: ordering supplies, ensuring sites are stocked, maintaining reporting deadlines and sending out communications
- Supports people who are using substances in a variety of settings. Including assessing for overdose symptoms and responding with rescue breathing, oxygen and naloxone when necessary.
- Attends meetings as representative of Manager, as required and provides coverage for manager when they are away.
- Maintaining systems and documentation including but not limited to the completion of statistics, monthly narrative and reporting, as required, to ensure Managers receive information and reports in a timely manner.
- Identifies training needs for staff and works with managers to ensure training needs are met.
- Performs administrative tasks as requested by the manager(s). Maintains both paper and electronic confidential client files as required. Oversees critical incident reporting and overdose response forms as needed within timely manner.
- Engages in planning, evaluation, reporting, and program development as directed.
- Performs other duties as assigned.
QUALIFICATIONS:
- University degree at bachelor's level in relevant field i.e. Education, Social Work, Social Sciences, or equivalent combination of related experience and education
- The Assistant Manager will have a minimum of 5 years relevant work experience
- Minimum of 2 years supervisory experience of diverse staff team, preferably within a nonprofit or communitybased organization
- Demonstrated administrative skills, including systems development
- Valid Class 5 BC Driver's License and access to a personal vehicle
- Excellent interpersonal skills including the ability to coach and mentor staff, facilitate conflict resolution, foster empathic communication and demonstrate clear boundaries
- First Aid training and experience responding to critical incidents, including overdose response, including rescue breaths and the administration of naloxone.
- Excellent organizational, prioritization and time management skills
- Demonstrated skills, experience, and commitment to harm reduction principles and practices.
- Demonstrated ability to establish respectful rapport, provide support and advocate for a diverse range of individuals who are actively using substances and living with significant barriers to their health and wellbeing.
- Demonstrated practice of social justice, cultural humility, traumainformed and public health approaches and models of social support and health care.
- Experience managing hostile interactions, utilizing nonviolent communication and diffusing techniques.
- Positive approach, flexible, resourceful, and
