Community Ambassador

7 months ago

Campbell River, Canada Berwick Retirement Communities Full time

**Join our Team**

Since opening our first retirement community in 1989, Berwick Retirement Communities has been committed to offering quality retirement living and now owns **eight** residences across BC. We are proud to be Island owned & managed.

Berwick Retirement Communities promotes an environment which integrates hospitality with superior customer service and care. As a member of the Berwick team, you will uphold a philosophy that respects choice, independence, and autonomy for our residents.

**Berwick by the Sea** retirement community is looking for a **Community Ambassador** who is reliable, authentic, and excited to make a difference in the lives of people. As part of a dynamic team environment, your unique sense of humour, optimism, and ability to work well with seniors, will lead to a flourishing career with a company that supports your personal and professional growth.

**Schedule**:
**Position 1**:This position is Sunday to Tuesday, 10:00am - 6:00pm, for a total of 24 hours weekly. This position is temporary.

**Position 2**:This position is Wednesday to Saturday, 10:00am - 6:00pm, for a total of 32 hours weekly. This position is temporary.

**Pay**:
Starting Wage is **$23.38** per hour (Includes provincial wage subsidy) plus shift differentials as applicable.

**Benefits**:

- Dental, Vision, Extended Medical
- Employee Assistance Program
- Discounted Meal Program
- Complimentary Onsite Gym Use
- Vacation starting at 6%
- Employee Perks Discount Program

**Position Summary**:
Under the supervision of the General Manager, the Community Ambassador ensures that all guests and visitors are screened per the Health Authority guidelines. In addition, they may assist with a variety of tasks within the residence, and may be assigned primarily in one area based upon operational requirements. The Community Ambassador may be assigned to duties in areas of administrative support/reception, housekeeping, laundry, active living, light maintenance, food services support, or services for BRIO, ELS or independent residents. The Community Ambassador carries out duties in an efficient, informative, friendly and courteous manner and demonstrates a respectful and caring approach to Berwick residents and staff. This position is responsible for “Emergency Response” for the building and its occupants.

**Qualification & Competencies**:

- Related experience with preference given to those with 1-2 years of experience in the senior/living hospitality industry
- A valid class 4 or 5 driver’s license and asset
- WHMIS Certification
- Valid Emergency First Aid and CPR with AED training
- Ability to share and conduct screening duties in alignment with Provincial guidelines
- Medication Administration Certificate would be an asset
- Comfortable handling emergency situations such as power outages, fire, earthquake and medical emergencies
- Demonstrates a solid understanding of the intent, philosophy, and core values of assisted living when planning and delivering personal service and hospitality services
- Ability to work independently and follow instructions with mínimal supervision
- Ability to read, write, and speak English proficiently and understands verbal and written instructions
- Polite, courteous and must work well with seniors
- Must have knowledge, skills and training on how to manage and respond to potential harassment in the workplace (verbal, physical and sexual).

Note: *A criminal record check is required pursuant to the Criminal Records Review Act for working with vulnerable adults. Current TB test and proof of Covid-19 Vaccination also required.
- **What our staff are saying about working with Berwick Retirement Communities**:_
- I love working at Berwick. Each day presents different opportunities to challenge ourselves. I get to work closely with staff and residents to ensure that the programs we offer are the highest quality and most up to date. We have such a great team that supports each one other and inspires me to do my best_.
-**:

- **_Jacqueline, Active Living Manager, Berwick on the Park since 2017._
- It has been my pleasure to work at Berwick these past years as a Resident Care Aide. I have enjoyed sharing many touching moments with residents and staff; they are all like family to me._
-**:

- **_Heather, Enhanced Living Services, Berwick House since 2008._
- Working at Berwick has been a very meaningful and rewarding experience. Being able to connect with the residents and the staff in many different aspects makes each day special. The teams all work well together and complement one another to make your day feel very successful._
- Melissa, Operations Support Manager Berwick on the Lake since 2021._
- I love working with the Marquise and Berwick team. Together we are a family who demonstrates pride, dedication, loyalty within our team. It is so easy to come to work when you absolutely love your job. It is a pleasure to watch my team grow with our residents as it brings them so much joy

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