Campbell River Manager

7 months ago

Campbell River, Canada AVI Health & Community Services Full time

**AVI is looking for a Campbell River Manager We are looking for a leader who has strong roots and skills in frontline harm reduction work. This person will provide leadership while working alongside our dynamic teams, to encourage growth, provide mentorship and support team stability.**:
**AVI Health & Community Services (AVI)** is a multi-disciplinary community-based organisation providing HIV, hepatitis C and harm reduction services out of 5 locations across Vancouver Island. AVI provides services to people living with HIV and hepatitis C and harm reduction clients. We take evidence-based action to prevent infection, provide support, and reduce stigma. We work within a social justice and health promotion framework to ensure equity and access to services for all.

Join our supportive, dedicated and client-centred team in promoting the health, dignity and well-being of all people affected by HIV, HCV and substance use by delivering sex-positive and harm reduction-based education, prevention and/or support services.

**JOB SUMMARY**:
The Manager provides supervision and oversight for the operations of the Campbell River office while directly supporting the staff, service users and peer volunteers. This role is responsible for administrating the operations and facilities of the office. The role will also support AVI’s Regulated Access to Drugs program with non-clinical staff support, scheduling, and liaising with the Clinical Nurse Lead for program operations.

**KEY DUTIES AND RESPONSIBILITIES**:

- Engages with staff to establish empathic supervisory relationships with clear and mutually-defined boundaries. Supervision will be grounded in harm reduction, decolonization, understandings of the impacts of trauma, and include mentoring, feedback and skills development.
- Manages the daily operations of the Campbell River office, including spending time in the space to support to frontline staff, monitoring and ordering supplies, monitoring workplace safety and facilities.
- Supports staff through systems of debriefing, daily check-ins, situational debriefing and 1:1 staff supervision.
- Schedules staff to ensure appropriate staffing levels, arranges staffing coverage, contacts casual staff members to call-out shift(s) and manages payroll approval and leave management and provides coverage when minimum staffing is not met.
- In collaboration with the Comox Valley Manager undertakes recruitment, hiring and orientation of staff
- Manages the administrative tasks of the office, including ordering supplies, ensuring sites are stocked, maintaining reporting deadlines and sending out communications.
- Supports people who are using substances in a variety of settings. Including assessing for overdose symptoms and responding with rescue breathing, oxygen, and naloxone when necessary.
- Attends community meetings as representative of the AVI
- Maintaining systems and documentation including but not limited to the completion of statistics, monthly narrative, and reporting, as required, to ensure Senior Manager receives information and reports in a timely manner.
- Identifies training needs for staff and works with Comox Valley Manager to ensure training needs are met.
- Performs administrative tasks as needed. Maintains both paper and electronic confidential client files as required. Oversees critical incident reporting and overdose response forms as needed within timely manner.
- Engages in program planning, evaluation, reporting, and program development as directed.
- Forms connections and relationships with community groups and health care professionals to identify trends, needs, priority health issues and networking opportunities.
- Develops and maintains relationships with community partners, including acting as a delegate for the Senior Manager and participating in relevant committees and working groups.
- Compiles and prepares departmental statistical and program information for the Senior Manager who reports to the Executive Director, Board of Directors, SUAP, PHAC, Island Health and other funders, including working directly with program staff to complete reports as needed.
- Performs other duties as assigned.

**QUALIFICATIONS**:

- University degree in Health or Social Services, (Public Health, Social Work etc.) **or **equivalent combination of education and experience.
- 3-5 years demonstrated leadership with program management and supervision of diverse staff team, preferably within a non-profit or community-based organization
- Experience delivering/managing programming and services directly with program clients/participants with a harm reduction lens.
- Able to respectfully engage and support Indigenous relationships, with a trauma informed and decolonial lens
- Demonstrated knowledge and working relationships with local service care providers.
- Extensive experience supporting staff working in high stress environments.
- Relevant or applicable training/experience in anti-racism and a demonstrated commit

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