Receptionist/office Assistant

7 months ago


Vancouver, Canada RLG International Full time

**RLG International** is a global, boutique performance consulting company of over 150 staff, specializing in on-site measurable performance improvement projects in over 11 countries throughout North America, Europe, Australia, and the Middle East. Our projects include highly impactful offshore, rotational, domestic and expat assignments that happen regularly.

We pride ourselves on providing a respectful and flexible culture to allow our employees to grow and succeed. We believe that a strong culture will help define our success. Learning is growing What do you think?

**Role**:
We are looking for a dynamic and customer-service oriented **Receptionist / Office Assistant **to support our Head Office Global Support team in our fresh, bright and friendly downtown Vancouver office. This full-time, in-office temporary role will initially be a fixed-term employment position (6 months).

As the **Receptionist / Office Assistant, **you will represent RLG as the first point of contact while performing multiple office duties in a professional and timely manner. As we are a small fast-paced office, we look to all of our team members to roll up their sleeves and take on whatever tasks are necessary to get the job done right.

**What you will be doing**:
Reporting to the Administrative team supervisor, you will work closely with the administration team and handle daily duties including:

- Day-to-day reception duties and general administrative support
- Answer and direct phone calls, greet visitors and respond to general enquiries promptly
- Receive and distribute all incoming mail / prepare all outgoing mail, couriers, and delivery requests
- Handle requests for meeting room bookings
- Provide support for meeting logistics - boardroom setup, cleanup, and catering arrangements for meetings, activities and training groups
- Assist administrative team with logistics for special events and teambuilding activities
- Coordinate and arrange cake/flowers/gifts for birthday recognitions or other occasions
- Assist with corporate travel bookings as required
- Reconcile monthly credit card expenses and petty cash
- Order, track and manage office supplies, stationary and corporate branded items
- Monitor kitchen supplies, keep kitchen stocked and tidy, and repurchase supplies when necessary
- Maintain and update staff directories as needed
- Handle building and maintenance requests
- Additional general administrative duties as assigned.
- Minimum 2 years of direct experience in providing administrative support in an office environment.
- Friendly and positive attitude both in person and virtual.
- Intuitive and organized with strong attention to detail.
- Proficient in multitasking, taking initiative, managing priorities, and meeting deadlines with mínimal supervision.
- Strong interpersonal skills, collaborative, and thrives in a team environment.
- Excellent communication skills, both verbal and written.
- Capable of reacting swiftly while maintaining composure under pressure.
- Proficiency in MS Office a must (Outlook, Teams, OneNote, SharePoint, Word, PowerPoint and Excel).

**Why RLG?**

RLG has an entrepreneurial drive which presents an exceptional opportunity to learn and develop as a leader. This is the opportunity to really leave your mark. With a fresh pair of eyes, you can really help our organization raise the bar in development and ongoing improvement in the employee experience.
- Flexible Work model - We offer a hybrid working model to accommodate the evolving needs of our employees.
- Comprehensive Health plan - includes a health and lifestyle spending account (company contribution of CAD $1725(single) and CAD $2,725(family)) available to you from your first day.
- Rest Time is Important - 3 weeks’ vacation (which increases after 5 years) plus 6 paid sick days each year.
- Future Planning - Immediate RRSP matching available to you on your first day.
- Fresh and bright new office for your in-office days - fully stocked kitchen and lots of social lunches to have fun and connect with your colleagues



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