Human Resources Field Manager

7 months ago

Toronto, Canada Metro Inc. Full time

**Position Title**:
***Human Resources Field Manager (14 Month Contract)

**Requisition ID**: 36113

**Career Group (ADSP)**:
***Administrative

**Division**:Human Resources (01000177)

**Department**:
***Human Resources

**Work Location**:METRO ON - 5559 DUNDAS STREET W (#A-DUND)

**Province**:Canada : Ontario

**Position Type**:Temporary

**SUMMARY**:
The HR Manager is responsible for managing the Human Resources and Labour Relations functions for a designated group of stores within a geographical district. As a Business Partner, the HR Manager provides support, education, and advice to the operations team on a wide range of matters, including collective agreement interpretation and execution, policy and legislative issues.
- Regular travel is involved for this position within the GTA and southern Ontario, and occasional travel to select locations in Northern Ontario._

**SPECIFIC RESPONSIBILITIES**:

- Provide advice, coaching and communication to store operations in all areas of human resources and labour relations i.e., interpretation and implementation of company policies, procedures, legislation, and multiple collective agreements
- Support operations with grievance and dispute resolution management, including acting as an advisor to legal counsel at arbitration hearings or other legal proceedings
- Conduct investigations and resolve complaints regarding breaches of internal policies and laws
- Build and maintain strong working relationships with assigned client group and business leaders to understand business needs while delivering timely labour and employment solutions
- Analyze store-specific people needs; recommend, develop, and implement solutions
- Support the District Manager with absence management, talent acquisition, performance management, succession planning, compensation, onboarding and offboarding
- Participate in the development and delivery of training programs
- Support Health & Safety and operations with accommodation requirements, modified duties and return to work meetings

**QUALIFICATIONS**:

- Post Secondary education
- 3 - 5 years of experience as an HRBP or HR generalist
- CHRL/CHRP designation is an asset
- Experience in a unionized environment, preferably retail
- Experience providing advice on labour and employment matters
- Experience with grievance management and resolution, as well as conducting investigations
- In-depth knowledge of ESA, Labour Relations Act, Human Rights Code, OSHA and collective agreement administration; working knowledge of Health & Safety Act
- Excellent influencing skills and ability to demonstrate sound judgement
- Highly developed analytical, problem solving, negotiation and conflict resolution skills
- Ability to communicate effectively with internal and external partners while building strong relationships across different organizational levels
- Ability to maintain composure in a fast-paced work environment while managing competing priorities for a variety of stakeholders
- Ability to objectively coach employees and management through complex situations while maintaining a commitment to handling confidential information with discretion and sensitivity
- Ability to work independently and within a team environment
- Ability to travel to stores within a geographical district in Ontario with occasional overnight stays

**RELATIONSHIPS**:

- Internal: Stores, HR, Health & Safety, Loss Prevention, Labour Relations, Legal and Operations
- External: Customers, union representatives and various legislative bodies

LI-Hybrid

**_
Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment._**

**_ _**

**_ Only applicants that meet the qualifications will be contacted._**

**_ We respectfully request no calls or unsolicited resumes from agencies._

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