Product Manager

5 months ago


Toronto, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**
- This position sits within Air Canada's Customer Digital Technology group on the Digital Product team to enable the evolution of flight shopping in Air Canada + Aeroplan's mobile app. _

**Responsibilities**:

- Define, prioritize, and manage the product roadmap for flight shopping in Air Canada + Aeroplan's mobile app
- Support Senior Product Managers and leadership to ensure the product roadmap aligns to strategic digital program objectives
- Communicate the product roadmap as part of Program Increment planning activities, collaborating with Release Train Engineers to ensure release planning meets goals
- Collaborate with Solution Managers, System Architects, and Digital Platform teams to ensure functional capabilities and requirements are met
- Support day-to-day sprint activities with one or more agile delivery PODs
- Handle the ongoing operation of production features, including support on issues or incidents
- Analyze market trends, customer feedback, and analytics data to drive product evolution
- Directly and/or indirectly lead and mentor a team of Product Owners
- Be comfortable leading through influence to drive outcomes in a cross-functional team
- Communicate effectively with stakeholders and provide clear direction to technical and non-technical audiences
- Actively participate in meetings across the organization to support the intake of new requirements and provide initial gap assessments as required
- Prepare presentations to communicate the product vision, roadmap, new features, and data with business stakeholders
- Remain accountable for requirements documentation to enable product and delivery teams

**Qualifications**
- Bachelor's degree with at least 4+ years of Business Analyst, Product Owner, and/or Product Manager experience focused on delivering complex digital products (6+ years demonstrable experience in lieu of a degree)
- Familiarity with designing or implementing APIs to enable complex business logic
- Ability to provide clear direction and effective communication both in technical and non-technical terms
- Have directly or indirectly led a team of Product Owners, Business Analysts, or Product Designers
- An ability to energize people in a fast-paced and dynamic environment
- Innovative and creative, with the ability to identify and develop business opportunities
- Excellent management, organization, and communication skills
- Experience leading or participating in product discovery sessions
- Familiarity working in an agile methodology (e.g., SCRUM, SAFe, etc.), with scaled agile (SAFe) as a plus
- Experience working with Digital Analytics tools strongly preferred, but not required
- Prior experience with coding or quality assurance a plus, but not required
- Airline or Travel Industry experience a plus, but not required

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.


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