Human Resources Administrative Support

2 months ago


Ottawa, Canada Communications Security Establishment Full time

Reference number: RF-7808

Closing Date: March 17, 2023

**About CSE**:
Communications Security Establishment (CSE) is Canada's national cryptologic agency. Unique within Canada's security and intelligence community, we employ code-makers, codebreakers, and secure system creators to provide the Government of Canada with foreign signals intelligence (SIGINT), as well as cyber security services (Canadian Centre for Cyber Security). CSE is the national hub for cyber operations to protect Canada and advance national interests. We provide technical and operational assistance to federal law enforcement and security agencies.

**About the Job**:
We are looking for people from a diverse range of backgrounds who are adaptable, and can multitask. In this role you’ll have the opportunity to provide excellent customer service to the Human Resources (HR) team. With good attention to detail, you’ll ensure that HR service standards are upheld by tracking clients’ requests from beginning to delivery, using project management software. With your organizational skills, you’ll maintain various HR-related tools and aids (instructions, one-pagers, etc.) for staff and clients. You’ll be a team player and have the ability to communicate with people at all levels of our organization.

When you to this selection process, you are not ing for a specific position, but to an inventory for current and future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

**Salary Range**:
HR Administrative support: UNI-05 level: $64,344 - $75,699 per year

To find out more about our salary scale, the vacation allowances and the benefits (health, dental & pension plans, etc.) visit the Compensation page of our website.

**Location**:
All jobs are in Ottawa, Ontario. Flexible work arrangements, including telework for a portion of the work week, may be possible. CSE locations meet current accessibility standards.

**Language Requirements**:

- Bilingual Imperative (BBB/BBB)

**Area of selection**:
Open to Canadian citizens who reside in the National Capital Region (NCR).

**Required Qualifications**:
**Education**:

- Secondary school diploma*
- The diploma must be recognized in Canada and you must be able to provide proof of education credentials.

**Experience**:

- Experience providing administrative services in an office environment - Please provide details about the type of administrative services you delivered as this qualification will be rated based on the breadth and depth of administrative services provided.

**Asset Qualifications**:
Assets are “nice-to-have” education and experience we are interested in. If you’re excited about what we do and working with us but are not sure you’re 100% there yet, please don’t let that stop you from ing. Please include details in your resume about all the asset qualifications that to you as we may take it into consideration to determine which team you could best complement within CSE.

**Asset Education**:

- College diploma or certification in Office Administration - must be recognized in Canada and you must be able to provide proof of education credentials

**Asset Experience**:

- Experience in data entre
- Experience providing administrative services in a Human Resources (HR) environment
- Experience providing administrative services in HR in the federal public service.
- Experience using a Human Resources Management System.
- Experience using an Applicant Tracking System (ATS)
- Experience working in a call centre.
- Experience using a case management and/or ticketing system.
- Experience working in a Training and/or Learning environment.
- Experience organizing and coordinating events.
- Experience organizing and coordinating meetings, including preparing agendas and minutes of meetings.

**Competencies**:
**Technical Competencies**:

- Administrative Knowledge and Skill
- Planning and Organizing

**Behavioral competencies**:

- Accountability / Autonomy: Effectively plan, organize & manage their time & activities to deliver high quality & efficient performance.
- Interactive Communication: Communicating in a compelling, honest, persuasive, effective and
articulate manner, thinking about who you need to communicate with, ensuring the message is clear, understood & consistent with CSE objectives.
- Working in a Team: Demonstrating effective interpersonal skills & working cooperatively and effectively within & across organizational units to achieve common goals.
- Service: Identifies & responds to current & future client needs; provides service that meets or exceeds clients’ expectations.

**Leadership competencies**:

- Achieving Results: Deliver on commitments through actions that reflect personal accountability, sound judgement, decisiveness & business acumen.
- Integrity, Respect and Awareness: Create & promote a culture of integrity, transparency, fairness & respect. Recognize one’s own areas of personal



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