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Medical Office Administrator/assisstant
3 weeks ago
Job description
**Medical Office Administrator**
Square One Health Group - Mississauga, ON
**Job Description-**
Medical receptionist needed for a busy and fast-paced walk-in and family practice clinic in Mississauga, near Square One.
**Job Duties**:
- Greet patients in a welcoming and professional manner including greeting, validating health cards, obtaining demographic information
- Scheduling i.e. managing appointments, high volume of calls and appointment request
- Receive and direct all incoming calls via telephone and voice mail in a timely and professional manner
- Receive and route messages or documents such as laboratory results, CT results etc
- Document processing; faxing, mailing, scanning, and data entry
- Maintain sensitivity and confidentiality in all patient-related transaction
- Schedule consultations according to Doctors schedule
- Follow-up on outstanding payments from patients as per clinic standards and prepare receipts as required
- Receive and process payments from patients and complete daily cash balances/reconciliation, petty cash, debit & credit card transactions and invoicing patients
- Obtain medical information from physicians, lawyers, insurance adjusters when required;
- Triage patients, take vitals after being registered before sitting them in doctors rooms
- Assist in preparation of documents, memos, correspondence and presentations when required
- Other duties as required
**Requirements**:
- At least 1-2 years of experience in a medical administration role
- Proficient in English
- Knowledge of office procedures and medical terminology
- Experience working with electronic medical record systems, EMR (i.e. **OSCAR**) would be ideal
- Punctual, reliable, excellent communication and customer service skills
- Excellent computer skills
- Flexibility and ability to adjust to changing demands
- Ability to maintain client and clinic confidentiality
- Exceptional organizational, time management and prioritization skills
- Ability to work well under pressure and handle difficult situations in a calm manner
- Able to work evenings and weekends
**Phlebotomy Technician Certificate is an asset**
**MUST BE ABLE TO WORK: Evenings, Weekends**
**Starting wage $16-21/hr**
Part time/Full
- time hours: 20-40 per week
Work remotely
- No
**Job Types**: Full-time, Part-time, Permanent
Pay: $18.00-$20.00 per hour
**Benefits**:
- Extended health care
Schedule:
- 8 hour shift
**Experience**:
- EMR systems: 2 years (required)
- Medical office experience: 2 years (required)
Work Location: In person
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