Project Manager

2 months ago

Edmonton, Canada City of Edmonton Full time

**Job Number**:50688**

Reporting to the Department Manager of Service Experience and Improvement, the Strategic Planning Analyst II will assist the Manager to anticipate and plan for the future of the City of Edmonton for the City Operations Department, supporting the Deputy City Manager’s initiatives while balancing the needs of stakeholders and the public with the realities of our fiscal situation and timelines.

This position is a leader of people and programs, and will use skills in verbal and visual communication, collaboration, and negotiation to engage various stakeholders to support business partners in achieving their goals in alignment with corporate and department objectives.

**What will you do?**
- Provide input into the development of corporate methodologies, templates, and tools for continuous improvement, projects, and initiatives
- Partner in the development of department/branch initiatives and ensure alignment to the City’s Strategic Planning Framework
- Lead and facilitate the process for the department and branches to use for continuous improvement, aligning the corporate, department, and branch objectives into actionable plans
- Engage with stakeholders to understand their needs and work with them to identify opportunities for improvement
- Use project management, change management, and process improvement expertise to support business partners in achieving their goals
- Regularly monitor, analyze and evaluate performance measures to identify trends and issues, identify areas for improvement, and make recommendations for corrective action to improve service delivery
- Implement processes and tools to support improvement initiatives in the departments, such as live performance tool, defect identification and evaluation tools, integrated reporting, and progress monitoring and measures
- Proactively monitor best practices in other jurisdictions and industry, as well as academia, to identify improvements applicable to City Operations
- Partner with corporate, department, and section stakeholders to ensure coordination and integration of activities
- Approach all functional work with a continuous improvement mindset, making recommendations and implementing as needed
- Act as a Branch and Department champion, while participating on committees, teams and working groups
- Perform other related duties as required

**Qualifications**:

- University degree in Business Administration, Commerce, Finance, Public Administration, Planning or a related discipline. A graduate degree in these areas is preferable
- Minimum of 5 years of progressively responsible experience in a combination of: strategic and operational business planning, working with corporate performance measures and budgets; business case development

**Asset**:

- Leadership and project management experience within a public sector environment

**Skills required for success**:

- Knowledge and experience in project management, continuous improvement methodologies ie Lean Six Sigma, Agile, Prosci Change Management, the project management cycle and processes
- Knowledge and experience developing, managing and/or working with performance measures, linkages to operational, strategic and business plans
- Knowledge of continuous improvement principles, program development, benchmarking and procedures for alignment of project objectives with the department’s business plan goals
- Knowledge of corporate priorities, strategies and initiatives and associated timelines associated with the corporate reporting processes/protocols
- Advanced level knowledge of primary and secondary research methodology, including design and implementation, data collection and trend and results analysis and presentation
- Significant skill and ability in project and process management including the ability to effectively gather, synthesize and analyze data
- Experience and skill in the use of qualitative and quantitative analytics and data intelligence to support decision making processes
- Ability to understand and execute oral and written instructions of an advanced nature and ability to express complex ideas and concepts effectively and persuasively, verbally and in written format
- Ability to improvement outcomes into operational practice
- Skills and expertise leading integrated interdisciplinary teams with demonstrated results in collaborative project plan development
- Ability to assertively build effective working relationships with all levels of management and demonstrated comfort working with and advising senior leaders
- Ability to communicate, persuade and negotiate, build consensus with people at all levels of the organization
- Alignment to our Art of Inclusion: Our Diversity and Inclusion Framework
- Alignment to our Cultural Commitments
- Alignment to our Leadership Competencies
- Applicants may be tested

**_ Up to 1 temporary full-time position for up to 18 months _**_in accordance with Article 18.02 of the Collective Agreement_**

**Hours of W

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