Assistant Branch Manager Ii

6 months ago

Victoria, Canada TD Bank Full time

**Assistant Branch Manager II**:

- 415595BR

**Job Category - Primary**
- Retail Banking - Management

**Work Location**
- 3675 Shelbourne Street

**Employment Type**
- Regular

**City**
- Victoria

**Time Type**
- Full Time

**Province/State**
- British Columbia

**Hours**
- 37.5

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

Can you inspire a team in building a positive customer and employee experience while ensuring effective delivery of complex credit and investment solutions? Is it fun guiding a team to provide professional financial advice and help customers with their goals and key life events? As an **Assistant Branch Manager II, **you will contribute to the TD's success by leading and coaching employees towards achieving operational excellence and personal development objectives. Furthermore, you would be expected to:

- Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank
- Coach advisory and frontline staff on resolving customer complaints effectively and consistent with customer problem resolution guidelines
- Resolve operational and high-risk issues after determining the most appropriate course of action for resolution while ensuring the team works within regulatory requirements and policies
- Mentor a team on advice-giving strategies and delivering effective customer experience
- Ensure the common areas and advisory spaces of the branch are inviting and approachable for customers
- Meet customer demands and compliance requirements by determining and maintaining accurate employee scheduling
- Work closely with TD partners to help customers meet their financial needs in the best suited manner
- Improve processes and work efficiency of the team by providing ongoing feedback and guidance in line with established codes of conduct while ensuring their performance management activities are undertaken
- Help build a positive and diverse workforce by providing equal and fair opportunity, ensuring timely communication of issues and inspiring good working relationships across TD.

**Job Requirements**
- Undergraduate degree with over 4 years of relevant experience
- Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
- Extensive knowledge of team, process, and risk management along with advanced understanding of the business
- Strong communication skills to liaise with customers, employee and cross functional teams
- A thorough and accurate decision maker who can exercise good judgement skills when working with confidential information
- A dynamic leader with demonstrated experience working in a fast-paced work environment through strong communication, planning and time management skills
- Good communicator with go-getter attitude

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomesbecause when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health a

  • Assistant Branch Manager

    5 months ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for an Assistant Branch Manager. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Assistant Branch Manager in Victoria, BC at our Uptown office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are...

  • Assistant Branch Manager

    5 months ago

    Victoria, Canada Westland Insurance Ltd. Full time

    We’re searching for an Assistant Branch Manager. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Assistant Branch Manager in Victoria, BC at our Uptown office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are...

  • Branch Manager

    1 week ago

    Victoria, Canada Pro-Line Building Materials Full time

    Job description **Branch Manager: Pro-Line Construction Materials Ltd.** Pro-Line Construction Materials Ltd. is a proud supplier of insulation, roofing, water proofing and wall systems in both the commercial and residential markets. We have grown steadily over the past two decades because of our competitive pricing, superior customer service and lasting...

  • Branch Manager

    4 weeks ago

    Victoria, British Columbia, Canada Pro Pacific DKI Full time

    Lead Restoration Team at Pro Pacific DKIWe are seeking a seasoned professional to lead our restoration team in Victoria. As a Branch Manager, you will be responsible for driving business growth, managing operations, and ensuring compliance with safety regulations.Key Responsibilities:Team Leadership: Lead, mentor, and develop a team of restoration...

  • Branch Manager

    4 weeks ago

    Victoria, British Columbia, Canada Pro Pacific DKI Full time

    Lead Restoration Team at Pro Pacific DKIWe are seeking a seasoned professional to lead our restoration team in Victoria. As a Branch Manager, you will be responsible for driving business growth, managing operations, and ensuring compliance with safety regulations.Key Responsibilities:Team Leadership: Lead, mentor, and develop a team of restoration...

  • ScotiaMcLeod Branch Operations Assistant

    3 weeks ago

    Victoria, British Columbia, Canada Scotiabank Full time

    At ScotiaMcLeod, we're seeking a highly skilled Branch Operations Assistant to join our team. As a cornerstone business within Scotia Wealth Management, we've earned a reputation for integrity based on service excellence and trusted investment advice.Key Responsibilities:Provide operations and administrative support to the Branch Management Team and Advisor...

  • Scotiamcleod Branch Operations Assistant

    5 months ago

    Victoria, Canada Scotiabank Full time

    Requisition ID: 191612 As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets. When you join ScotiaMcLeod, you’ll be...

  • Branch Manager

    1 week ago

    Victoria, Canada Roofmart Full time

    Fantastic Opportunity to Be Part of a Great Team! Roofmart, Canada’s National distributor for Exterior Building Supply for Roofing, Siding, Metal and Building Envelope. With over 50 Roofmart locations across Canada, we are strategically positioned to handle all our customer needs. We are looking for Enthusiastic, Driven, Outside of the Box Thinkers to...

  • Branch Manager

    2 months ago

    Victoria, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Interim Branch Manager

    5 months ago

    Victoria, Canada Arbor Memorial Inc Full time

    **Branch Manager - Interim** **HATLEY MEMORIAL GARDENS** **VICTORIA, BRITISH COLUMBIA** How often do you have the opportunity to learn about the milestones that make up another person’s life? Imagine a career where you can really get to know people, hear about their families, where they came from, and the stories behind their plans for the future. Taking...

  • Branch Operations Manager

    4 weeks ago

    Victoria, British Columbia, Canada Grainger Full time

    About the Role:Grainger is seeking a Branch Operations Manager to lead our branch operations and drive service excellence. As a key member of our team, you will be responsible for executing the branch network strategic vision and objectives, ensuring execution of service-related and operational objectives for the assigned branch or branches.Key...

  • Branch Operations Manager

    5 months ago

    Victoria, Canada Pro-Line Building Materials Full time

    Pro-Line Construction Materials Ltd. is a leading Roofing, Insulation and Waterproofing Distribution Company based in Surrey British Columbia. We are comprised of a very hard-working and dedicated team of individuals across 8 branches in both British Columbia and Alberta with strong aspirations of growth in the future. Pro-line Employees pride themselves on...

  • Branch Operations Manager

    5 months ago

    Victoria, Canada Pro-Line Building Materials Full time

    Pro-Line Construction Materials Ltd. is a leading Roofing, Insulation and Waterproofing Distribution Company based in Surrey British Columbia. We are comprised of a very hard-working and dedicated team of individuals across 8 branches in both British Columbia and Alberta with strong aspirations of growth in the future. Pro-line Employees pride themselves on...

  • Branch Operations Manager

    5 months ago

    Victoria, Canada Pro-Line Building Materials Full time

    Pro-Line Construction Materials Ltd. is a leading Roofing, Insulation and Waterproofing Distribution Company based in Surrey British Columbia. We are comprised of a very hard-working and dedicated team of individuals across 8 branches in both British Columbia and Alberta with strong aspirations of growth in the future. Pro-line Employees pride themselves on...

  • Branch Manager Advisor

    3 weeks ago

    Victoria, Canada Royal Bank of Canada Full time

    **Job Summary** As a Branch Manager Advisor you fulfill a critical hybrid role in the branch. **What is the opportunity?** As a Branch Manager Advisor you fulfill a critical hybrid role in the branch with 25-50% of your time spent providing advice to clients as a Financial Advisor and 50-75% in a Branch leadership role_. _As_ a local market leader, you...

  • Branch Operations Manager

    4 days ago

    Victoria, British Columbia, Canada Grainger Full time

    Branch Operations ManagerWe're seeking an exceptional Branch Operations Manager to lead our industrial branch in delivering exceptional service to our customers.About the Role:Business Leadership:Lead the team to achieve service excellence and operational efficiency.Translate business strategy into actionable plans for hourly team members.Makes sound...

  • Branch Manager

    5 months ago

    Victoria, Canada Western Financial Group Full time

    **We are one of Canada’s Top Employers, Join Us** **Branch Manager** As a Branch Manager with Western Financial Group, you will use your Insurance expertise to effectively manage and support your team to achieve established sales targets, while focusing on employee engagement and client retention. **Here is what a typical day looks like** - Provide...

  • Branch Manager

    5 days ago

    Victoria, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision,...

  • Clk 12r

    3 months ago

    Victoria, Canada BC Public Service Full time

    Posting Title- CLK 12R - Branch Assistant- Position Classification- Clerk R12- Union- GEU- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary) - Salary Range- $54,387.32 - $61,395.95 annually- Close Date- 9/4/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Ministry of Finance- Ministry Branch /...

  • Branch Operations Manager

    4 weeks ago

    Victoria, British Columbia, Canada Grainger Full time

    Job Summary:The Branch Operations Manager is responsible for leading the branch team to deliver exceptional customer service and achieve operational excellence. This role requires strong leadership and communication skills to translate the company's strategic vision into actionable plans for the team.Key Responsibilities:Develop and implement strategies to...