Customer Service Advisor

5 months ago


Montroyal, Canada 21M Marketing Full time

'''Overview'''
We are a Jewelry manufacturer in VSL, seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. If you have a passion for delivering outstanding customer experiences and possess excellent communication skills, we want to hear from you

'''Duties'''
- Assist customers with inquiries, concerns, and complaints in a professional and timely manner
- Provide product information and assistance to customers
- Process orders, deal with art department and production team
- Maintain customer records and update information as necessary
- Collaborate with other departments to overview the orders in process
- Maintain a clean and organized work area

'''Qualifications'''
- Previous experience in customer service or related field preferred
- Strong interpersonal and communication skills
- Ability to multitask and prioritize in a fast-paced environment
Bilingual
- Excellent problem-solving skills
- Ability to work independently as well as part of a team
- Proficient in using computer systems and software

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$45,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- service advisor: 2 years (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Mont-Royal, QC H4T 1H4 (required)

Ability to Relocate:

- Mont-Royal, QC H4T 1H4: Relocate before starting work (required)

Work Location: In person



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