Customer Service Representative

1 week ago


MontRoyal, Quebec, Canada The Children's Place canada Full time
Job Description

At The Children's Place Canada, we are committed to providing equal employment opportunities to all our associates and applicants. Our goal is to create a diverse and inclusive work environment where everyone feels valued and respected.

Key Responsibilities:

  1. Provide excellent customer service by engaging with customers, responding to their needs, and addressing any concerns they may have.
  2. Model and maintain a high level of customer service by effectively communicating with customers, providing product knowledge, and using appropriate selling techniques.
  3. Maintain company standards for merchandise presentation, replenishment, and sizing to ensure a new and clean store and backroom.
  4. Support the Store Leadership Team in achieving company goals and initiatives.
  5. Perform daily housekeeping duties to company standard and guarantee company assets by adhering to all Loss Prevention procedures.
  6. Inform Store Leadership Team of maintenance and facility needs promptly to ensure a clean and safe environment for customers and associates.

Requirements:

  • High School diploma or equivalent.
  • Previous retail experience is preferred.
  • Must be at least 18 years of age.

Skills and Behaviors:

  • Excellent customer engagement skills.
  • Demonstrated time management and organizational skills.
  • Ability to work in a team environment.
  • Must be adaptable and flexible to changing priorities.
  • Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts.


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