Program Assistant Ii

2 weeks ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: Level N

**About Western**:
**About Us**:
The Faculty Services Team provides proficient and accurate coordination and administrative assistance to faculty members at the Ivey Business School. The team’s mission is to provide professional, efficient and effective support to faculty members.

**Responsibilities**:
The Program Assistant will coordinate and support the effective and efficient administration of the Ivey Field Project-Client Consulting (IFP) capstone course for Ivey’s MBA Program. The Program Assistant will provide superior customer service to the students, client companies (includes Ivey alumni) and the IFP Client Executives-in-Residence (EIRs) participating in the program. The Program Assistant will provide front-line customer service and will engage with all stakeholders including the Dean’s Office, faculty, students (ranging from undergraduate students to executive program participants), staff at Ivey and across the University, and faculty guests and provides related support across all programs. The Program Assistant acts as a resource and provides guidance and information in regard to the programs, prioritizing requests depending on time sensitivity, ensuring that the School’s professional and academic reputation is maintained.

The Program Assistant will also partner with a complement of 8-10 faculty members to support Ivey’s mission to develop leaders who think globally, act strategically, and address critical issues facing organizations and society, through impactful research and transformative learning experiences. The Program Assistant will work in collaboration with faculty to support their work in delivering high-quality educational experiences across all of our programs, with a particular focus on providing robust, wide-ranging and expert-level support for online course material. The role: sets up and manages online course content, including session content, assignments, quizzes, discussion forums, etc.; records and distributes grades and feedback to students and submits final grades to the program offices; orders course material and supplies; prepares, reviews and edits teaching, case, and research materials; coordinates guest visitors and faculty travel; and completes complex expense reimbursements.

**Qualifications**:

- Education:
- 3 year community college diploma in a related field
- University degree preferred

**Experience**:
- 4 years' experience providing administrative support and customer service to professional management personnel, senior administrators or faculty members

Knowledge, Skills & Abilities:
- Proven ability to establish rapport and build strong relationships with management, colleagues and clients
- Positive attitude with genuine customer service orientation
- Strong ability to adapt to various personalities and work styles
- Ability to work well under pressure and handle multiple competing priorities in a fast-paced environment with frequent interruptions
- Possesses a reputation for resourcefulness with a strong sense of accountability and initiative
- Self-motivated multi-tasker with strong organizational skills
- A strong record of teamwork with the motivation and ability to work independently with little supervision
- Creative problem-solving skills and sound professional judgment
- Strong attention to detail and ability to process information with high levels of accuracy
- Assertive and professional communicator with excellent verbal and written communication skills
- Professional manner and poise, and sensitivity in dealing with confidential issues and materials
- Knowledge of the administrative policies and procedures of the University and Ivey Business School is preferred
- Intermediate computer skills in Microsoft Office (Word, Excel, PowerPoint, Outlook) and experience with online learning management systems (LMS) such as Canvas or Sakai is preferred
- Demonstrated ability to quickly learn and adapt to new technologies

**Union Statement**:
**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

  • Administrative Assistant Ii

    4 weeks ago

    London, Canada University Hospital Full time

    **Posting Period**: Open: November 4rd, 2023 Deadline: November 10th, 2023 Non-Union **Department Name**: **Information Technology Services** Reporting to the Coordinator, Administrative Services, the Administrative Assistant II - Program provides administrative support to the Leader of program/s, as well as is accountable for the coordination of a range...

  • Administrative Assistant Ii

    4 weeks ago

    London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: January 26th, 2024 Deadline: Febuary 1st, 2024 Non-Union **Department Name**: **Information Technology Services** Reporting to the Coordinator, Administrative Services, the Administrative Assistant II - Program provides administrative support to the Director of the program, as well as is accountable for the coordination of a...

  • Program Assistant Ii

    4 weeks ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level N **About Western**: **About Us**: The Schulich School of Medicine & Dentistry provides outstanding education within a research-intensive, distributed learning environment, where tomorrow’s physicians, dentists and health researchers and other scholars learn to be socially...

  • Executive Assistant Ii Opportunities

    4 weeks ago

    London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: March 24, 2023 Deadline: March 30, 2023 Non-Union **Department Name**: **Who We are** London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. As one of Canada’s largest acute-care teaching hospitals, LHSC is a world-class innovator in clinical...

  • Administrative Partner Ii

    5 days ago

    London, Canada University Hospital Full time

    **Posting Period**: Open: May 14, 2024 Deadline: May 28, 2024 Non-Union **Job Summary**: Reporting to the Coordinator, Administrative Services, the Administrative Partner II - Program provides administrative support to the Leader of program/s, as well as is accountable for the coordination of a range of initiatives. The role is a key contact for the...

  • Program Assistant Ii

    4 weeks ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level N Please note, there are two (2) vacancies available. **About Western**: **About Us**: The Faculty Services Team provides proficient and accurate coordination and administrative assistance to faculty members at the Ivey Business School. The team’s mission is to provide...

  • Administrative Assistant Ii

    6 days ago

    London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: May 15, 2023 Deadline: May 21, 2023 Non-Union **Department Name**: **Access Initiative** This role will be providing administrative support for Access Initiative, as well as is accountable for the coordination of a range of initiatives. The role is a key contact for the program, as well as a communication point for program...

  • Administrative Assistant Ii

    1 month ago

    London, Canada University Hospital Full time

    **Posting Period**: Open: May 17, 2023 Deadline: May 23, 2023 Non-Union **Department Name**: **Health Disciplines - University Hospital** This role provides administrative support to the Leader of Health Disciplines, as well as is accountable for the coordination of a range of initiatives. The role is a key contact for the program, as well as a...

  • Administrative Assistant Ii

    1 month ago

    London, Canada Victoria Hospital Full time

    **Posting Period**: Open: May 17, 2023 Deadline: May 23, 2023 Non-Union **Department Name**: **Health Disciplines - Vicotoria Hospital** This role provides administrative support to the Leader of Health Disciplines, as well as is accountable for the coordination of a range of initiatives. The role is a key contact for the program, as well as a...

  • Program Assistant

    1 month ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level M **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...

  • Administrative Assistant Ii, Home Support

    4 weeks ago

    London, Canada VON Canada (Ontario) Full time

    **Requisition Details**: Employment Status: Regular, Full Time (1.0 FTE) Program Name: Home Support Number of Hours Bi-Weekly: 75 Work Schedule: Days On Call: No **Job Summary**: - The Administrative Assistant II provides scheduling/administrative support to their direct report, oversees office administration and maintains a high level of confidentiality...

  • Program Assistant

    5 days ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level N **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...

  • Administrative Assistant Ii

    3 days ago

    London, Canada Victoria Hospital Full time

    **Posting Period**: Open: May 15, 2024 Deadline: May 21, 2024 Non-Union **Department Name**: **Medical Affairs** This role provides administrative support to the Department Site Lead, located at Victoria Hospital. This role is accountable for the coordination and delivery of a range of administrative initiatives, including maintaining the site lead's...

  • Administrative Assistant Ii

    3 days ago

    London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: May 16, 2024 Deadline: May 22, 2024 Non-Union **Department Name**: **Medical Affairs** This role provides administrative support to the Department Site Lead, located at University Site. This role is accountable for the coordination and delivery of a range of administrative initiatives, including maintaining the site lead's...

  • Executive Assistant Ii

    4 weeks ago

    London, Canada Victoria Hospital Full time

    **Posting Period**: Open: January 28th, 2023 Deadline: Febuary 3rd, 2023 Non-Union **Department Name**: **Who We are** London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. As one of Canada’s largest acute-care teaching hospitals, LHSC is a world-class innovator in...

  • Program Coordinator Ii

    4 weeks ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level P **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...

  • Tempoary Administrative Assistant Ii

    1 month ago

    London, Canada University Hospital Full time

    **Posting Period**: Open: May 17, 2023 Deadline: May 23, 2023 Non-Union **Department Name**: **CSTAR** This role will be providing administrative support for CSTAR, as well as is accountable for the coordination of a range of initiatives. The role is a key contact for the program, as well as a communication point for program projects, processes and...

  • Assistant Branch Manager Ii

    4 weeks ago

    London, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Program Finance Analyst

    4 weeks ago

    London, Canada General Dynamics Land Systems Full time

    Location: London, Canada Date Posted: Mar 24, 2023 Requisition ID: 1057 Job Category: Finance Career Level: P53 - Associate II Remote Work Options: Hybrid Clearance Type: None **Description** **Key Job Elements** - Act as the Financial POC for all aspects related to the assigned Programs/Contracts among the GDLS domestic and international portfolio - Work...

  • Program Assistant

    4 weeks ago

    London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level N **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek...